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Ambient Tech Is The Future of Restaurants

Modern Restaurant Management

As owners strategize how to spend their budgets, it is imperative they consider the importance of quality over quantity, curating a tech toolbelt capable of driving revenue and improving the customer experience while helping restaurants remain profitable. As such, an industry migration is underway. Where does that lead?

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Exploring the Factors Behind the Surge in Restaurant Automation

Modern Restaurant Management

Robots are now being deployed for various tasks, ranging from food preparation and delivery to customer service. The industry is embracing these technologies for their potential to enhance efficiency, reduce labor costs, and ensure consistency in food preparation and service.

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Reskilling, Retention and Robotics: Creative Solutions to the Restaurant Labor Shortage

Modern Restaurant Management

These skills include digital literacy for managing online orders and reservations, exceptional customer service, and culinary expertise for more efficient and high-quality food preparation. Automation is becoming increasingly viable, with robots capable of performing repetitive tasks, such as food preparation and delivery.

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. An area where I anticipate a lot of friction between customers and operators is automated food preparation (e.g.,

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Ghost Kitchens to Open Up New Avenues for Restaurateurs

Modern Restaurant Management

With enhanced POS systems, it becomes a lot easier for the ghost kitchen operators to take a note of their various timings- the employee log in and log out or the food preparation time. This will ensure that errors in the kitchen are reduced and staff and food preparation efficiency increase.

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AI, VR, Holographs and More in QSRs

Modern Restaurant Management

While these are more of an entertainment experience, it is more likely that other XR-based technology (Extended Reality) like Augmented Reality be used to provide unique and improved information and improved customer experiences.