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At the same time, a rise in fast-foodprices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. Restaurants can set themselves apart by focusing on smarter tools, streamlined processes, and meaningful customerexperiences.
2023 brought new challenges to the table for the restaurant industry, from rising foodprices due to inflation to continued disruptions in the supply chain. This data can help to inform improvements in restaurant marketing, customerexperience and your digital presence.
This means managing order complexity is crucial for pizza restaurants. A failure to handle complex orders with speed and accuracy can damage the customerexperience for almost half of customers and lead to lost business. ” Value of CustomerExperience New Qualtrics data shows that companies lost $3.7
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“Freddy’s has emerged as one of the strongest and most viable franchise opportunities within the fast-casual segment today, creating a customerexperience that is unparalleled in every aspect, from its hospitality and service to the one-of-a-kind menu offerings and product innovation.
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