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In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. In 2025, I believe we’ll see the smart restaurant brands get very focused on how they leverage AI to improve the customerexperience.
A failure to handle complex orders with speed and accuracy can damage the customerexperience for almost half of customers and lead to lost business. Favorite Super Bowl Foods A JeffBet study revealed America’s favorite Super Bowl foods, with some gameday classics appearing further down the list than you might expect.
Fight Against Rising Costs In a landscape of rising foodprices, keeping dining experiences affordable is a challenge for consumers and restaurants alike. Bureau of Labor Statistics , consumer prices for food away from home have documented prices that have risen to new heights. According to the U.S.
.” Safety, hygiene and the food supply chain. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. consumers are also concerned with how food will be produced, and over 50 percent show distrust in the food supply chain.
Shopping for value With inflation and rising foodprices, customers crave value. However, this doesn’t just mean the lowest price point since many customers still demand quality products. Tapping into data The best way to understand customer purchase patterns and inventory demand is to look at the data.
You can benefit from this trend and increase your profits by diversifying your menu and creating a dynamic customerexperience. AI-driven inventory systems can predict the demand, optimize your supply chains, and reduce your carbon footprint by reducing food wastage.
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