Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. Poultry prices are up 15 percent to 18 percent ; the cost of eggs has risen 73 percent.

Customer Experience 188

Customer Experience Food Service Food Service Food Prices 188

Modern Restaurant Management

JUNE 30, 2023

To improve your brand and stay in customer’s consideration set, consider these six ways to enhance customer experience. Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups.

Customer Experience 179

Customer Experience Staffing Food Prices Purchasing 179

The NAFEM Show

JULY 3, 2024

Key takeaways: The retail foodservice industry faces challenges around changing customer preferences and purchase patterns, supply chain issues and technology. Customers crave healthier options, global flavors and convenient, ready-to-eat meal options. It’s a win-win.

Inventory 52

Inventory Purchasing Customer Experience Inventory Management 52

Modern Restaurant Management

MAY 1, 2020

. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. ” Frequent users adjusted their purchase behavior. consumers’ food purchasing trends before, during and after the COVID-19 stay-at-home restrictions.

Food and Beverage 191

Food and Beverage Food and Beverage Purchasing Food Supply 191

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation. Social activities (e.g.,

Food and Beverage 117

Food and Beverage Food and Beverage Inventory Management Customer Experience 117

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Favorite Super Bowl Foods A JeffBet study revealed America’s favorite Super Bowl foods, with some gameday classics appearing further down the list than you might expect.

Food and Beverage 196

Food and Beverage Food and Beverage Purchasing Staffing 196

Modern Restaurant Management

DECEMBER 16, 2019

Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.” November and December purchases typically account for upwards of 50 percent of annual gift cards sales. That points to decent, but not great, overall holiday shopping.

Food and Beverage 128

Food and Beverage Food and Beverage Purchasing Food Prices 128