Remove Customer Experience Remove Food Prices Remove Restaurant Management
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Restaurant Marketing Has Evolved: Unlock the Preferences of the Modern Customer

Modern Restaurant Management

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence.

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MRM EXCLUSIVE: Restaurants’ Lockdown Lessons Are Key to Coping with Soaring Costs

Modern Restaurant Management

Restaurants must keep innovating to elevate the diner experience. It’s a tough time to be in the restaurant business. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns.

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Orchestrating Restaurant Operations to Increase CX

Modern Restaurant Management

To improve your brand and stay in customer’s consideration set, consider these six ways to enhance customer experience. Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups.

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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

This means managing order complexity is crucial for pizza restaurants. A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. ” Value of Customer Experience New Qualtrics data shows that companies lost $3.7

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Holiday Traffic Not Enough.

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MRM Research Roundup: Mid-Year 2024

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. The ACSI Restaurant and Food Delivery Study 2024 is based on 14,604 completed surveys.

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MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. These firms should also intensify their efforts to ensure the best customer experience is delivered.”