Modern Restaurant Management

MARCH 5, 2025

The Turning Point: Expanding into CPG Scaling an artisan food business isn’t just about making more product—it’s about ensuring that growth doesn’t dilute quality, customer experience, or operational efficiency. Food safety and compliance also become increasingly important.

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Food Safety Regulations Food Safety Recipes Inventory 322

Modern Restaurant Management

FEBRUARY 29, 2024

As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Improve the customer experience.

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Inventory Management Customer Experience Customer Service Customer Service 489

Modern Restaurant Management

MARCH 3, 2022

Because of automation and IoT connectivity, these systems require no human intervention to make the adjustments and lifts the burden of energy management from staff to focus on the customer experience. Usually, checking temperatures periodically and keeping a manual log for safety and regulation compliance is an employee task.

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Food Service Food Service Customer Experience Food Safety 530

Modern Restaurant Management

MARCH 22, 2023

This forces restaurants to find new ways to avoid turnover, minimize hiring costs, and ease the burden on today’s food service workforce by maximizing the talent that is already there. minutes annually that could be better spent on the customer experience. The benefits extend to food safety as well.

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Staffing Customer Experience Food and Beverage Food and Beverage 449

Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Additionally, food safety became increasingly more important to consumers and business alike, across all of these channels. Fast forward to 2022.

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Food Safety Point of Sale Staffing Customer Service 474

Modern Restaurant Management

JUNE 12, 2024

The restaurant industry is constantly evolving, and embracing change and leveraging technology to enhance operational efficiency and the customer experience is essential. Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience.

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Inventory Inventory Management Customer Experience Staffing 473

Modern Restaurant Management

FEBRUARY 2, 2024

WiFi connectivity is also crucial for operational management and enhancing the customer experience, allowing patrons to interact digitally with the restaurant for orders, payments, and feedback. This efficiency level reduces waste, saves time, and ensures a high standard of food quality.

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Inventory Inventory Management Customer Experience Customer Service 472

Modern Restaurant Management

JANUARY 12, 2021

Even before a pandemic spread across the globe in early 2020, customer experience (CX) was always key to the success of restaurant brands. Meeting or Exceeding Customers’ Needs. When customer experience is firing on all cylinders, customer needs are being met, if not exceeded. This includes employees.

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Customer Experience Food Safety 411

Food Safety Tech

OCTOBER 2, 2023

In today’s fast-paced world, ensuring food safety and efficiency is crucial for food businesses. Fortunately, technological advancements, including the Internet of Things (IoT), have revolutionized the way the food industry operates. The benefits of using IoT in the food industry include: Enhancing food safety.

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Food Safety Inventory Management Inventory Customer Experience 122

Modern Restaurant Management

DECEMBER 26, 2023

Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023.

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Food Safety Regulations Food Safety Customer Experience Inventory Management 309

Modern Restaurant Management

DECEMBER 17, 2024

Similarly, AI-driven thermostats will optimize indoor climates, enhancing the comfort of both staff and customers while balancing energy usage. The intelligence built into these newer technologies will become part of a broader strategy to predict, adjust, and innovate based on real-time data and enhance the customer experience.

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Inventory Inventory Management Food and Beverage Food and Beverage 419

FMT Magazine

FEBRUARY 20, 2025

They recently concluded a Food Safety Supervisor Training in Advance Catering (FoSTaC) program, which took place on 6th February 2025. The discussion was all about how they can elevate food safety and hygiene standards in the industry. HRAWI is on a mission to make hospitality businesses excellent in handling food safety.

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Food Safety Hospitality Hospitality Customer Experience 52

Modern Restaurant Management

DECEMBER 18, 2024

. – Wing Snob Co Founder Jack Mashini Restaurants get quicker, more personalized with content display: Restaurants rely on signage for many critical moments in time during the dining experience, from advertising, to deal promotion, to menu boards, to order processing, and more.

Food and Beverage 419

Food and Beverage Food and Beverage Catering Catering 419

Modern Restaurant Management

AUGUST 22, 2024

" In addition to searching for a value proposition, guests are concerned with food safety and sustainability, making it even more of a challenge for restaurants, but technology and vendor relationships can help operators. "For "For me, it’s all about transparency," Kulasooriya said. "Guests

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Customer Service Customer Service Inventory Customer Experience 402

Modern Restaurant Management

JULY 16, 2021

The restaurant’s liabilities start with food safety – what if it’s no longer edible when it’s delivered? The answer should prompt serious thinking, given the role of data analytics in understanding and influencing the customer experience – and driving business growth.

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Customer Experience Food Safety Hospitality Hospitality 474

Modern Restaurant Management

JANUARY 2, 2024

Looking ahead, we predict a day when cultivated meat will find its place as a default choice -on menus, because it delivers on taste, nutrition, and food safety, in addition to environmental sustainability and animal welfare. Beyond the realm of food, a similar shift has occurred with electric cars.

Food and Beverage 493

Food and Beverage Food and Beverage Food Safety Customer Experience 493

Modern Restaurant Management

AUGUST 26, 2024

What to Pay Attention to When Choosing Third-Party Platforms When selecting external delivery platforms, restaurants should focus on these key considerations: User-Friendly App : Opt for a mobile app ordering experience that's user-friendly, with clear menus and secure payment options.

Customer Experience 448

Customer Experience Customer Service Customer Service Restaurant Management 448

Modern Restaurant Management

MARCH 11, 2025

– Brooks Schaden, co-CEO of Tom’s Watch Bar The pandemic certainly put food safety on the map as consumers prioritized their personal health and wellness above all. Staffing changed during this time as well to cater to the off-premises customer experience.

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Staffing Inventory Food Inventory Hospitality 418

Modern Restaurant Management

DECEMBER 11, 2019

Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain.

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Point of Sale Food Safety Food Supply Recipes 354

Modern Restaurant Management

SEPTEMBER 5, 2023

These razor-thin profit margins are driving QSRs to find innovative ways to keep up with the rapid pace of business while enhancing efficiency and delivering a best-in-class customer experience. From enhancing safety and compliance to optimizing inventory management and energy usage, the benefits are far-reaching.

Inventory Management 275

Inventory Management Inventory Food Safety Regulations Customer Experience 275

Food Safety News

JANUARY 7, 2024

These tech solutions will continue to revolutionize the food sector in 2024, elevating food safety, transparency, and the customer experience. Food safety prioritized Many food brands have wisely adopted tech solutions to improve food safety and quality – a trend that will continue in 2024.

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Food Safety Food Safety Regulations Food Supply Purchasing 79

Modern Restaurant Management

MAY 2, 2023

Be sure to carefully review how your restaurant is doing in these areas: Are all food safety laws and protocols being followed in your kitchen? For instance, is food being handled and stored properly? After all, they are the face of your brand and the gateway to creating a great customer experience.

Inventory Management 282

Inventory Management Inventory Food Inventory Food Safety 282

Food Safety News

SEPTEMBER 5, 2023

The new laws benefit the 55,000 food service establishments in the Lone Star State that employ more than 1.4 The Texas Restaurant Association said the more streamlined regulations offer cost savings and new opportunities to enhance the customer experience. To sign up for a free subscription to Food Safety News, click here. )

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Food Safety Food and Beverage Food and Beverage Food Service 82

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. Start by enforcing a no-contact protocol, so you can reduce interpersonal contact and make your customer experience safe and secure.

Food and Beverage 539

Food and Beverage Food and Beverage Inventory Customer Experience 539

Modern Restaurant Management

MAY 5, 2022

They have built their solution on IBM Blockchain, which connects all participants through a permissions record about food origins and processing data. Furthermore, it also improves food safety and minimizes waste; moreover, it will contribute directly to your bottom line, which has seen participation from Walmart and Nestle.

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Chef Customer Experience Food Safety 472

Modern Restaurant Management

NOVEMBER 27, 2023

Poor maintenance can also cause restaurants to fall out of compliance with FDA regulations and fail health inspections, food safety audits, hygiene and sanitation audits, and fire safety inspections. Proper maintenance can enhance food quality, customer experience, and overall efficiency.

Recipes 309

Recipes Equipment Maintenance Kitchen Equipment Inventory 309

Modern Restaurant Management

FEBRUARY 18, 2020

No matter what kind of technology is implemented in restaurants, they have to stay customer-centric. We can’t implement technology just to cut costs – it has to improve the customer experience. food costs and recipe costing that makes sense. Sean Bradley, AudioEye co-founder. Alex Canter of Ordermark.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

DECEMBER 28, 2020

We believe guests will want and value this type of unique experience even more next year. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. Health and safety remain the primary focus of restaurants as we turn the calendar to 2021.

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Purchasing Customer Service Customer Service Customer Experience 576

Chef's Toys

DECEMBER 2, 2024

At Chefs' Toys, we’re excited to offer cutting-edge equipment like smart cooking appliances and IoT-enabled food safety solutions that help kitchens stay ahead of the curve. At Chefs' Toys, we’re proud to offer products that help you meet compliance and protect your customers. Looking Ahead: What’s Next?

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Commercial Kitchen Kitchen Equipment Kitchen Design Food Safety 52

Modern Restaurant Management

DECEMBER 31, 2019

In 2020 restaurants will feel the pressure to develop ways to make traditional food service roles more appealing. Robotics and automation might bring new promise for restaurant jobs with a technology development appeal, allowing for a shift in focus to customer experience and greater work fulfillment. Recruiting Platforms.

Food and Beverage 345

Food and Beverage Food and Beverage Staffing Chef 345

Modern Restaurant Management

JANUARY 3, 2024

For example, the adoption of voice ordering through AI-powered technologies has proven the power of AI to help operators navigate today’s labor constraints, but also enhance customer experience through speedy service, tailored recommendations and lessening the chance of human error in the order-taking process.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

ComplianceMate

MAY 24, 2023

Many foodservice businesses have realized the importance of using technology to collect and evaluate the detailed information about the effectiveness of their Food Safety Management System (FSMS). Additionally, they are gaining more insight into what customers think about their products.

Customer Experience 52

Customer Experience Food Safety 52

Food Safety Magazine

APRIL 4, 2025

Leveraging Knowde software, ingredients supplier Tilley Distribution has upgraded its digital product catalogue to improve the customer search experience, enabling Tilley customers, including those in the food and beverage industry, to more easily find and procure products they need.

Customer Experience 52

Customer Experience Food and Beverage Food and Beverage 52

Modern Restaurant Management

MAY 27, 2020

“Our teams have been working incredibly hard, partnering with health and food safety experts, to ensure our locations meet stringent standards for dining in today’s new environment.” ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. . "PathSpot

Food and Beverage 441

Food and Beverage Food and Beverage Recipes Food Service 441

Chef's Deal

AUGUST 28, 2023

Beyond merely keeping the lights on, a backup generator offers 6 benefits: Preventing food spoilage, improving security, providing a better customer experience, improving customer reputation, comforting community, and, of course, cost-benefit that can transform potential chaos into a seamless continuation of service.

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Commercial Kitchen Customer Experience Food Safety Food Service 97

Modern Restaurant Management

OCTOBER 17, 2019

Rules tend to multiply to more rules and soon, people who have to comply to a stack of rules everyday will begin making up their own rules and applying them to the customer instead of looking for ways to exceed customer expectations. But it’s only part of the equation.

Customer Service 315

Customer Service Customer Service Customer Experience Restaurant Management 315

Modern Restaurant Management

AUGUST 5, 2020

. “The NCR Aloha platform enables restaurants to accelerate digital transformation and constantly adapt to changes in the market so they can focus on what they do best, great food and customer experience.” o help restaurants move toward a contactless, mobile-driven customer experience, CardFree ––the S.F.-based

Recipes 527

Recipes Food and Beverage Food and Beverage Hospitality 527