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Achieving Your Best Digital Customer Experience During COVID-19

Modern Restaurant Management

The transition to digital experiences is an issue every industry is having to address, but is uniquely challenging in an industry where personal interactions are the norm and a critical part of the customer experience.

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The True ROI of IoT in Food Service 

Modern Restaurant Management

” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. That’s five to seven times more energy used by food service than in a commercial space.

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Restaurants Count on Cloud for Improved Operations and Customer Experience

Modern Restaurant Management

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. This enables you to provide the modern eCommerce/omnichannel customer experience today’s consumers crave.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

By bringing the two companies together, businesses from a major league ballpark to a local clothing boutique will have access to modern, intuitive, cloud-based technology that delivers exceptional customer experiences from one trusted provider.” ” 7shifts Launches Tip Pooling.

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Leveraging IoT Solutions to Protect Profit Margins

Modern Restaurant Management

At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. For instance, IoT systems can track temperatures through sensors on fryers to maintain optimum levels for cooking efficiency and food safety.

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Focusing on the Guest Journey (Podcast)

Modern Restaurant Management

How to create an amazing guest experience is the focus of this episode of The Main Course as host Barbara Castiglia speaks with Tony Darden, President of MOOYAH Burgers, Fries & Shakes. While the brand is continuing to expand locations, it is always striving to create the best customer experience.

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Bytes & Bites: The Future-Ready Fusion of Foodservice and Technology

Modern Restaurant Management

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion by 2027.