Hospitality Net

JUNE 3, 2024

The food service sector is no exception. We sat down with Aris Gysel, a key figure in McDonald’s Switzerland, to discuss his experience steering the digital transformation of McDonald’s restaurants. Industries must adapt and innovate to stay competitive in an ever-evolving digital landscape.

Customer Experience 111

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Total Food Service

DECEMBER 6, 2023

In the hospitality industry, where profit margins are notoriously slim, typically ranging from 0 to 15 percent with an average falling between 3 to 5 percent , every efficiency gain and cost-saving measure can make a significant difference. The goal is twofold: to plug the leaks that drain profits and enhance the customer experience.

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Inventory Food and Beverage Food and Beverage Customer Experience 104

Modern Restaurant Management

DECEMBER 5, 2023

Customers can enjoy a seamless dining experience, and restaurant operators can realize greater returns on their investments. Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience.

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Hospitality Hospitality Customer Experience Catering 191

Modern Restaurant Management

DECEMBER 20, 2022

Thanks to our on-demand hospitality business model, we fared well this last year, and have been able to tackle labor shortages head on with the implementation of Service Leaders at each of our restaurants. If 2022 made one thing clear, it’s that consumers want a digital experience. Hospitality will undoubtedly do well.

Food and Beverage 193

Food and Beverage Food and Beverage Staffing Customer Experience 193

Total Food Service

DECEMBER 5, 2023

Few understand what it takes to succeed in providing a unique food, beverage and merchandise experience for the nation’s sports and entertainment patron. One that does: Dan Smith , President of Legends Hospitality , has more than 40 years of experience, directing all aspects of multi-regional food service and merchandise operations.

Hospitality 98

Hospitality Hospitality Food and Beverage Food and Beverage 98

Modern Restaurant Management

JULY 28, 2021

federal minimum wage is expected to increase to $15 an hour which will put more pressure on businesses—especially in the hospitality & restaurant industries which employ 37% of workers who earned the federal minimum wage in 2019. They include ordering at tableside or via kiosks, mobile, web, voice, and chat.

Customer Experience 197

Customer Experience Inventory Management Staffing Recipes 197

Total Food Service

SEPTEMBER 18, 2023

Initially met with skepticism, self-service ordering kiosks have become an integral part of the hospitality sector. With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9

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Staffing Customer Service Customer Service Food Service 167

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. No matter what kind of technology is implemented in restaurants, they have to stay customer-centric.

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Food and Beverage Food and Beverage Catering Catering 210

Modern Restaurant Management

DECEMBER 21, 2022

– Cultivate Hospitality founding partners Sam Bakhshandehpour and Peter Peterson. Brands that offer value and consistently deliver on the fundamentals of hospitality will undoubtedly do well. "Talent/Hiring: Attracting top talent will continue to be a major area of focus in the restaurant and hospitality industries in 2023.

Food and Beverage 155

Food and Beverage Food and Beverage Staffing Chef 155

Modern Restaurant Management

JANUARY 3, 2024

" – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.

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Food and Beverage Food and Beverage Customer Experience Catering 132

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

Chef 180

Chef Purchasing Food and Beverage Food and Beverage 180

Total Food Service

OCTOBER 25, 2023

General Manager Patrick Wynn understands that to maximize the customer experience at a public golf course, it is imperative to provide exceptional food and beverage offerings. Wynn and the Troon Management team knew that Lakis brought the perfect blend of a la carte and catering experience to their team at Harrison Meadows.

Food and Beverage 80

Food and Beverage Food and Beverage Chef Catering 80

Modern Restaurant Management

AUGUST 19, 2020

Plamondon Companies is celebrating 40 years of business in the hospitality industry. They expanded their business into the lodging side of hospitality, opening their first hotel, a Fairfield Inn by Marriott, in Frederick in 1996. “Our associates are the ones that make us a successful hospitality company.”

Food and Beverage 182

Food and Beverage Food and Beverage Chef Purchasing 182

Modern Restaurant Management

JULY 7, 2020

.” “SevenRooms is a category-defining company that provides a vital solution to hospitality operators worldwide,” said ?Adam “Joel and the talented SevenRooms management team have built the only vertically-integrated solution in the hospitality industry, which has enabled them to scale into a global powerhouse.

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Hospitality Hospitality Point of Sale Customer Experience 153

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. US Foods’ Top Restaurant Trend Predictions.

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Food and Beverage Food and Beverage Staffing Chef 129

Culinary Digital

APRIL 13, 2022

When it comes to choosing a hospital or residential care facility, one of the last things patients or residents consider (if at all) is whether the facility has great food. The right ordering system will have each patient’s order history tracked giving your staff the full spectrum of patient/customer experience.

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Nutrition Recipes Customer Experience Food Service 52

Modern Restaurant Management

SEPTEMBER 30, 2020

” Zemke points out that robotic technology designed to perform specific physical tasks has recently emerged as an option for hospitality businesses due to decreasing robotic equipment costs. However, many industrial service robots, such as robotic vacuums and robotic assembly arms, are leased.

Food and Beverage 181

Food and Beverage Food and Beverage Purchasing Hospitality 181

Total Food Service

OCTOBER 11, 2023

With that has come an emphasis on quality service in a fast-casual atmosphere and a focus on flexibility with each customer experience. New York City based entrepreneur Dario Wolos launched Tacombi with a focus on delivering that exact combination driven by authentic Mexican food experience.

Recipes 45

Recipes Customer Experience Food Service Food Service 45

Total Food Service

AUGUST 2, 2023

They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders. This level of personalization can significantly enhance the customer experience, fostering loyalty and satisfaction.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Modern Restaurant Management

NOVEMBER 11, 2019

Third-party reviews that note exceptional service at their restaurant (21 percent). “When you think about hospitality, hotels are regularly the first thing that comes to mind. Jessie Burns, a first-year baking, pastry, and hospitality and food service management student at Johnson & Wales University in Denver, Colo.

Food and Beverage 91

Food and Beverage Food and Beverage Chef Purchasing 91

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. .” Based on data collected from 6,000 fast food restaurants in the U.S., ” Optimism Is Returning.

Food and Beverage 180

Food and Beverage Food and Beverage Purchasing Sports Arena 180

Modern Restaurant Management

MARCH 11, 2020

.” The merger is supported by an investment from Vista’s Endeavor Fund, which focuses on accelerating the success of high-growth enterprise software, data and technology-enabled businesses, and Enlightened Hospitality Investments, the growth equity fund affiliated with Danny Meyer's Union Square Hospitality Group.

Point of Sale 119

Point of Sale Food and Beverage Food and Beverage Purchasing 119

Chef's Deal

JUNE 3, 2024

From ice machines essential in restaurants and hospitals to walk-in coolers and freezers pivotal for large-scale food storage, each type of refrigeration unit is tailored to meet distinct operational needs. Their dispenser feature makes them versatile machines that can adapt to different needs.

Food and Beverage 59

Food and Beverage Food and Beverage Commercial Kitchen Chef 59

Modern Restaurant Management

JANUARY 17, 2020

We are dedicated to our guests and by welcoming well-qualified franchisees who share our commitment to excellence into the Benihana family, we will be even better positioned to continue providing our guests with the outstanding food and service they have come to know and love!" Hattie Marie's Looks to Franchising.

Food and Beverage 106

Food and Beverage Food and Beverage Customer Service Customer Service 106

Total Food Service

SEPTEMBER 4, 2023

When Total Food Service heard what he said at the press conference after winning the award: “It doesn’t have to be all luxury items on a plate to be recognized, you can cook with plants and impress the world, we knew we had to share his story. I love the experience of the magic they can provide.

Chef 40

Chef Staffing Food Service Food Service 40

Modern Restaurant Management

AUGUST 5, 2020

“With both bringing more than 20 years experience to their roles, we know that their deep hospitality technology expertise, customer-centric approach and unique insights will help propel our business into the future.” ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice.

Recipes 190

Recipes Food and Beverage Food and Beverage Hospitality 190

Chef's Deal

SEPTEMBER 23, 2024

A frost top is utilized in many industries, from catering to hospitality. Once you purchase, observe a boost in your daily workflow and customer satisfaction regardless of your sector. Investing in a custom unit will decrease the resale value of the unit. What is a Frost Top?

Cafeteria 59

Cafeteria Catering Catering Purchasing 59

Modern Restaurant Management

MAY 27, 2020

Tork made a $100,000 donation to support restaurants and hospitals in Philadelphia, the headquarters for Essity’s global professional hygiene business and the hardest-hit region in Pennsylvania with more than 19,000 COVID-19 cases. For more information on Aramark’s response during the COVID-19 pandemic, click here.

Food and Beverage 138

Food and Beverage Food and Beverage Recipes Food Service 138

Modern Restaurant Management

JULY 30, 2021

” Crimson Cup coffee is available through over 350 independent coffee houses, grocers, college and universities, restaurants and food service operations across 30 states, Guam and Bangladesh. . “We’ve helped hundreds of entrepreneurs take the leap from dreaming about a coffee shop to opening their doors.

Food and Beverage 196

Food and Beverage Food and Beverage Customer Experience Nutrition 196

Modern Restaurant Management

AUGUST 28, 2020

From that single-unit business, he built a regional empire, branching into the lodging business in 1996 with the formation of Plamondon Hospitality Partners and creating what today consists of 49 Roy Rogers restaurants and 13 hotels located throughout the mid-Atlantic. with his first venture being the operation of the Roy Rogers on Rt.

Chef 115

Chef Food and Beverage Food and Beverage Nutrition 115

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Food and Beverage 126

Food and Beverage Food and Beverage Chef Online Ordering Systems 126

Modern Restaurant Management

JUNE 12, 2020

The Restaurant Workers’ Community Foundation is a national non-profit dedicated to making the restaurant industry more hospitable to all workers. His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., and Del Taco.

Customer Experience 138

Customer Experience Purchasing Inventory Restaurant Management 138

Modern Restaurant Management

JANUARY 27, 2020

"Students enjoy the convenience of self-ordering opportunities, and we've seen demand for our food service operations increase since installation across our campus. Class timing is mid-day on Tuesdays and Thursdays to align with the schedules of many current restaurant and hospitality professionals.

Catering 111

Catering Catering Food and Beverage Food and Beverage 111

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Food and Beverage 86

Food and Beverage Food and Beverage Commercial Kitchen Hospitality 86

Modern Restaurant Management

OCTOBER 31, 2019

Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. For the full industry outlook, click here , Customer Experience Rankings. Order for Pickup Stats.

Customer Experience 126

Customer Experience Food and Beverage Food and Beverage Point of Sale 126

Modern Restaurant Management

OCTOBER 29, 2020

He spent 55 years with the same company in the hospitality industry before starting Freddy’s. “When looking for a new partner to help us take our guest experience to the next level, SevenRooms stood out throughout the process. In 1947, Simon married Norma Jean Kerschen while earning a degree in Accounting.

Chef 124

Chef Catering Catering Recipes 124