Total Food Service

OCTOBER 22, 2023

The main types of back of house solutions for restaurants include: Point of sale software (POS) Traditionally considered a front of house system, a restaurant POS allows your servers to easily take orders and payments from guests – but the right POS can do even more. How will this technology improve the customer experience?

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Modern Restaurant Management

FEBRUARY 18, 2020

Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service. AI will sort through data from the point-of-sale system and provide consumer insights for us and let us know what we should be doing in the restaurant rather than having to look at reports to figure it out.

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Modern Restaurant Management

DECEMBER 21, 2022

Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. This growing trend means limited opportunities for thoughtful in-person communication between brands and customers, yet customers are still expecting personalized, efficient service.

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Culinary Digital

APRIL 5, 2023

Be it a CXOs, manager or food service operation experts, investing in the right software for your foodservice business is crucial to streamline operation, improve efficiency and enhance customer experience. Integration with POS Systems The point-of-sale (POS) system is the backbone of any foodservice operation.

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Modern Restaurant Management

MARCH 11, 2020

Focused on empowering small- and medium-sized businesses (SMBs) by providing enterprise-level solutions at affordable prices, the SpotOn ecosystem goes way beyond traditional payment processing and point-of-sale (POS) software. Toast launched Toast Hardware, a suite of point of sale tools designed by Toast for the restaurant community.

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Modern Restaurant Management

JULY 7, 2020

Customer satisfaction increases as wait times decrease — the net result is a better customer experience with fresher food. As businesses strive to achieve differentiated, brand-owned experiences, location is the catalyst,” said Emil Davityan, CEO of Bluedot.

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Modern Restaurant Management

DECEMBER 31, 2019

To increase customer satisfaction, the restaurant model will have to shift to serve customers wanting a basic recipe with new customizable add-ons. To meet the challenge in 2020, food service providers will start to reimagine recipe automation that keeps taste consistent with optimal speed. Recruiting Platforms.

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Lavu

FEBRUARY 12, 2020

Any food service operator, including small- to medium-sized restaurants, need to measure some key performance indicators (KPIs). Without enough hands on deck to take orders, serve ice cream, and keep the shop tidy, you might be creating an undesirable customer experience (with long wait times, messy tables, and slow service). .

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Lithos POS

OCTOBER 1, 2024

Whether reducing customer wait times, minimizing errors, or managing inventory, a well-functioning point-of-sale (POS) system plays a key role in smooth operations. Many legacy systems are heavy, slow, and unable to keep up with the evolving needs of modern food service facilities.

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Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Since restaurants operate on slim margins, they need to streamline benefits to both the business and their customers. . Be designed specifically for the restaurant or food service industry .

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Chef's Deal

SEPTEMBER 30, 2024

Being able to adorn ice cream with dripping chocolate or colorful confetti is a part of the product’s appeal and a great way to boost sales. Seeing the sheer number of options in front of them tremendously enhances customer experience and increases impulse purchases.

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Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Since the outbreak began, Minnow has been overwhelmed with demand for its food delivery and pickup pods from two sectors: food service and commercial real estate.

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Modern Restaurant Management

MAY 27, 2020

As part of the partnership, Miso will work directly with PathSpot to facilitate the use of its hand scanning technology in restaurants and food service locations where Flippy will be deployed. “Miso Robotics has always focused on ensuring a healthy kitchen environment. “Zuppler has been an extraordinary partner.

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Modern Restaurant Management

OCTOBER 31, 2019

Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. For the full industry outlook, click here , Customer Experience Rankings. Order for Pickup Stats.

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Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Los Angeles-based food pre-ordering platform Allset with with Olo to enable fully integrated takeout and dine-in pre-ordering through Olo Rails for mutual restaurant partners.

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Modern Restaurant Management

OCTOBER 29, 2020

Restaurants that utilize Clover® point-of-sale (POS) platform from Fiserv, Inc. are now able to offer guests a touchless experience from order to payment. ” Food Services Relays are being used to maintain distance and supplement smaller staff working in kitchen and delivery operations as food services reopen.

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Modern Restaurant Management

JANUARY 27, 2020

There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app. Heads-up customer displays to show real-time order estimates across all channels. Grubhub Ultimate in action at Taheni Grill in New York City.

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Lavu

OCTOBER 23, 2019

– October 23, 2019) – Lavu, a leading mobile point-of-sale (POS) system for restaurants and bars , today announced the opening of its platform to help their clients stay agile relative to accessing and leveraging third party restaurant technology by partnering with Omnivore, a universal POS connection for third-party restaurant apps. .

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Modern Restaurant Management

NOVEMBER 19, 2020

Toast unveiled the next generation of its mobile handheld point of sale: Toast Go® 2. Along with Toast Order & Pay® — a platform designed to facilitate ordering and paying from the convenience and safety of a guest's own smartphone — Toast Go® 2 reduces unnecessary contact and streamlines service.

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Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

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Modern Restaurant Management

MAY 5, 2020

We should have access to our customer data. " Toast Delivery Services™ is an on-demand solution that does not require a Toast Point of Sale or Toast Hardware purchase. No Toast Hardware or Toast Point of Sale purchase is required to use Toast Now™ and it’s free for the first three months.

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Modern Restaurant Management

FEBRUARY 19, 2020

” Clark joins Papa John’s from Taco Bell, where she was Executive Vice President of Restaurant Experience. In her role there, she oversaw the entire customer experience of Taco Bell’s 7,000 restaurants, including design, consumer facing technology, merchandising, customer marketing, new concepts and company development.

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