Remove Customer Experience Remove Hospitality Remove Inventory
article thumbnail

Revolutionizing Guest Experiences Through Virtual Hospitality

Modern Restaurant Management

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. Virtual hospitality could also lead to more streams of revenue. One big consideration is the technical infrastructure that’s required to support virtual hospitality.

article thumbnail

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

Nothing Has Changed Despite all the changes in the restaurant industry, the fundamentals remain the same: customer experience is still king. In today’s post-pandemic environment, a solid tech stack is a game-changer for restaurant brands, driving efficiency and better customer experiences.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Track These Restaurant Analytics (Infographic)

Modern Restaurant Management

That idea holds true in the hospitality and food service industries where crucial business decisions are made every day. Merchants use the collected data to manage sales, generate labor reports, track inventory and even keep an eye on customer reviews. There is a science to running a successful business.

Inventory 491
article thumbnail

Eat, Drink and Be Merry: Properly Prepping Your Bar for the Holiday Rush

Modern Restaurant Management

New technology innovations now being introduced into the hospitality industry are designed to level out those pinch points. Manage and Optimize Your Increased Holiday Inventory. The holidays bring an increase in beverage inventory, particularly kegged inventory for bars and restaurants centered around draft programs.

Inventory 471
article thumbnail

NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Restaurants juggle multiple operations simultaneously on any given day, from tracking sales to planning logistics and maximizing the customer experience. A simple facial expression can elevate the customer experience.

article thumbnail

Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

article thumbnail

Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

Competition : The pandemic significantly affected the restaurant and hospitality industries. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. Improve Customer Experience : Repeat customers are the backbone of a restaurant business.

Staffing 528