Modern Restaurant Management

JUNE 12, 2024

The restaurant industry is constantly evolving, and embracing change and leveraging technology to enhance operational efficiency and the customer experience is essential. Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience.

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Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

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Modern Restaurant Management

OCTOBER 6, 2023

In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making. Elevating customer experiences. IoT is also improving the overall customer experience. Use reliable technology.

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Modern Restaurant Management

FEBRUARY 2, 2024

Meanwhile, restaurants must effectively manage inventory, staff, and customer data. As a result, many establishments struggle with slow service times, inefficient inventory management, and inadequate customer engagement — all of which can lead to decreased satisfaction and lost business.

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Modern Restaurant Management

MAY 1, 2024

Communication Silos in Restaurants A few communication silos that commonly present themselves in restaurant operations include: Waitstaff : The most common communication silo in restaurants is the waitstaff who bear the brunt of the customer-facing operations of the restaurant, since they are the ones who get to see the customer experience up close.

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Modern Restaurant Management

DECEMBER 18, 2023

According to the 2022 data, 74 percent of customers surveyed expected to see a rise in food costs, and in September 2023, the average increase in food costs reported was 2.9 Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients.

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Modern Restaurant Management

JULY 13, 2021

Personalization is a key ingredient to dishing up a comprehensive customer experience, capturing valuable data and enabling brands to reach out to customers though several touchpoints that create the customer journey: the drive-thru, menu board, branded apps, kiosks and loyalty programs. Further, 97.2

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Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. For example, well-crafted integrations between software systems enable simplification and automation of order management, inventory control and customer relationship management.

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Modern Restaurant Management

MARCH 11, 2025

Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. Staffing changed during this time as well to cater to the off-premises customer experience.

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Modern Restaurant Management

JUNE 10, 2024

Restaurants must comply with data protection regulations and implement robust security measures to protect customer data. Transparency with customers about how their data is used and giving them control over their information is also crucial for maintaining trust.

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Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

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Modern Restaurant Management

MARCH 6, 2024

Other AI Functionalities in Restaurants: Beyond conversational interfaces, AI functionalities likely to gain traction in restaurants include predictive analytics for inventory management and AI-driven personalization for menu suggestions. What other AI functionality do you feel will be utilized more in restaurants this year?

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Modern Restaurant Management

APRIL 26, 2022

Restaurants that integrate AI into their POS systems benefit from detailed analytical data generated by the system, which informs management about the utilization of inventory items, resulting in significant cost savings. Another application of AI in restaurants is the creation of Personalized Customer Experiences via Kiosks.

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Modern Restaurant Management

AUGUST 22, 2024

. "Guests want to know what items are included in each dish, where the products come from, and other information like allergens. Restaurants should be able to provide this information to anyone placing orders or reading a menu.

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Modern Restaurant Management

DECEMBER 17, 2021

Customer-centric. Customer experience management. In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Personalized.

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Modern Restaurant Management

MAY 19, 2022

Not only is your menu a key part of the customer experience but consider all major areas of restaurant operations, such as food cost, labor, marketing, accounting, and sales forecasts when making decisions about your menu. Train Staff on the Importance of Restaurant Inventory Control. Learn to Forecast Accurately.

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Modern Restaurant Management

JANUARY 20, 2022

Some of the biggest disruptors will result from the increase in information technology, autonomous vehicles, automation and robotics in the kitchen, and AI chefs. How AI Will Change Consumers Restaurant Experience. Kiosks that Personalize Customer Experiences. Integrated Inventory and Purchasing. Voice Ordering.

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Modern Restaurant Management

MARCH 6, 2020

You probably have a system to manage your payroll, another for sales, one for inventory, one for security, one for data analysis—and more. Dashboards also have the added benefit of consolidating data from multiple different systems, giving restaurant operators information that wouldn't otherwise be apparent.

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Lithos POS

NOVEMBER 15, 2024

Customer experience is a key factor that can make or break a retail business. LithosPOS excels with advanced features that allow businesses to seamlessly manage transactions, track inventory, and integrate with other systems. A positive shopping experience leads to higher customer retention, more referrals, and increased sales.

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Modern Restaurant Management

MAY 9, 2023

Customer Experience Any business person will tell you that the best way to boost revenue over time is to make such a great impression that new customers keep coming back for more. Building a loyal fan base is all about creating great experiences and, for this, automation can be a very useful tool.

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Modern Restaurant Management

JUNE 26, 2024

Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Where are the bottlenecks and frustrations?

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Modern Restaurant Management

DECEMBER 16, 2021

Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Restaurants juggle multiple operations simultaneously on any given day, from tracking sales to planning logistics and maximizing the customer experience. A simple facial expression can elevate the customer experience.

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Modern Restaurant Management

OCTOBER 20, 2023

However, to best promote potential discounts, they’ll need high-quality insights into what customers want. Using this data to inform marketing efforts brought significant success. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence.

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Modern Restaurant Management

SEPTEMBER 3, 2024

Small chains often face a delicate balancing act: keeping up with larger chains and evolving customers while managing limited resources and tight profit margins. These systems help streamline scheduling, payroll and inventory management, reducing labor costs and improving overall operational quality and efficiency.

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Lavu

NOVEMBER 30, 2024

They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. This level of transparency builds trust and encourages repeat business.

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Lithos POS

NOVEMBER 5, 2024

Effective inventory management is essential for both retailers and restaurants. Poorly managed inventory can lead to missed sales opportunities, increased waste, and unhappy customers. Here are five ways LithosPOS improves inventory accuracy while solving common inventory challenge 1.

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Modern Restaurant Management

JULY 30, 2020

They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more. “Technology is helping us to reimagine our restaurants and our customers’ experience without losing any of the quality and warmth they have come to know and love.”

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Modern Restaurant Management

AUGUST 5, 2024

As someone with decades of experience who started in the restaurant industry as a dishwasher and now serves as SVP of Hospitality at Lightspeed, I understand the daily challenges restaurateurs face. I’ve seen firsthand how data-driven insights can transform restaurant operations, improve customer experiences, and boost revenue.

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Modern Restaurant Management

DECEMBER 26, 2023

This helped them improve customer relationships, loyalty, satisfaction, and retention. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

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Modern Restaurant Management

MARCH 18, 2024

Eighty-two percent of survey participants agreed that restaurant patrons are interested in detailed information on the sources of the ingredients in menu items. The prix fix menu is gaining momentum as a way for restaurants to provide customer experiences and control inventory.

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Total Food Service

DECEMBER 6, 2023

Among the most pressing challenges for restaurant, bar, and taproom operators are the issues of fraud, waste, and breakage, where these instances of inventory shrinkage can silently erode the already thin margins. The goal is twofold: to plug the leaks that drain profits and enhance the customer experience.

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Lithos POS

JANUARY 1, 2025

Are you struggling with long checkout lines, inefficient inventory management, or customer satisfaction? According to a study by Statista , retailers that adopt advanced technology solutions have seen measurable increases in operational efficiency and customer retention rates. Are You Facing Challenges Managing Your Supermarket?

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Modern Restaurant Management

JUNE 2, 2021

These opportunities not only increase cheque size but also provide a much better customer experience. There’s been a growing consumer shift recently away from valuing commodities and toward valuing experiences. Rise of the Restaurant Concierge. This is where restaurant technology plays its biggest role.

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Modern Restaurant Management

MAY 21, 2020

With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Start by enforcing a no-contact protocol, so you can reduce interpersonal contact and make your customer experience safe and secure. Here are a few pointers to help you do that: Use Cashless Methods.

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Lavu

FEBRUARY 28, 2025

These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Inventory Reports : Monitor stock levels, usage patterns, and waste to control costs and prevent overstocking or shortages. Want to improve your restaurants performance?

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Modern Restaurant Management

JANUARY 2, 2024

This heightened awareness will drive consumers to actively seek information and make informed decisions to ensure their well-being. Based on what we’re already seeing from our partners, consumers want to be educated about their food to make informed buying choices: where is it from? How was the food sourced or produced?

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Lithos POS

JANUARY 15, 2025

Simplified operations LithosPOS simplifies key operational tasks such as order processing, payment processing, and inventory management. This reduces time spent on manual tasks and allows employees to focus on providing better customer service. This increased efficiency leads to better profit margins and sustainable growth.

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