Remove Customer Experience Remove Information Remove Point of Sale
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The Drive-Thru Customer Experience Revolutionized Through AI

Modern Restaurant Management

Dan Cathy, the CEO of Chick-fil-A , recently estimated that about 30 precent of drive-thru customers are driving off, abandoning the wait, because the lines are so long, something human observation and traditional means of data, like sales, cannot completely capture. This is where the rubber meets the road for vision AI.

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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Here are five ways to enhance your restaurant’s takeout and delivery operations to improve customer experience and open the door to more profit. Most customers seek a personal, thoughtful experience in restaurants and will give their contact information for tailored, individualized service.

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Five Ways Restaurant Technology Makes or Breaks Business

Modern Restaurant Management

As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference. Leverage data for insight and strategy.

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7 Key Features You Need in a Bar POS System

Lavu

Incorporating a POS terminal within your bar’s point of sale system elevates the efficiency and accuracy of managing your inventory, directly influencing your ability to grow your business. Related: Customization is King: Using POS Systems with Open APIs 2. You don’t need to spend hours updating a spreadsheet manually.

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Your Restaurant’s Technology Touchpoints

Modern Restaurant Management

We’ve seen restaurants pivot to contactless methods for a safer customer experience. In many restaurants, customers can also pay via the QR code online at the end of their meal. Use data to allow you to make informed decisions for your restaurant. Streamline the order ahead process for you and your customers.

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Revolutionizing Guest Experiences Through Virtual Hospitality

Modern Restaurant Management

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability.

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Three Things Your POS Can’t Do if You Lose Internet

Modern Restaurant Management

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. While this type of disruption hinders the customer experience, it can also be costly in terms of operations. That system needs access to the internet in order to keep functioning.