Modern Restaurant Management

JUNE 10, 2024

Restaurants must comply with data protection regulations and implement robust security measures to protect customer data. Transparency with customers about how their data is used and giving them control over their information is also crucial for maintaining trust.

Customer Experience 443

Customer Experience Point of Sale Inventory Management Staffing 443

Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. While this type of disruption hinders the customer experience, it can also be costly in terms of operations. That system needs access to the internet in order to keep functioning.

Point of Sale 520

Point of Sale Online Ordering Systems Customer Experience 520

Modern Restaurant Management

APRIL 14, 2022

Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want. Modernizing customer experiences and maintaining satisfaction are top priorities for retail and restaurant owners. Create an Experience in a Paper Bag. Pixels and Bites.

Customer Experience 474

Customer Experience Purchasing Point of Sale 474

Modern Restaurant Management

AUGUST 28, 2023

There have never been more ways for restaurants to capture information about customers. Simply put, digital transformation is upgrading technology to make the most of the information available to you, allowing you to drive sales how you see fit by satisfying customers. It isn’t useful in its own right.

Customer Experience 419

Customer Experience Point of Sale 419

Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Leverage Reports to Improve Customer Experience.

Inventory 491

Inventory Customer Experience Restaurant Manager Restaurant Management 491

Modern Restaurant Management

DECEMBER 17, 2024

Similarly, AI-driven thermostats will optimize indoor climates, enhancing the comfort of both staff and customers while balancing energy usage. The intelligence built into these newer technologies will become part of a broader strategy to predict, adjust, and innovate based on real-time data and enhance the customer experience.

Inventory 419

Inventory Inventory Management Food and Beverage Food and Beverage 419

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Point of Sale 383

Point of Sale Food and Beverage Food and Beverage Kitchen Display System 383

Modern Restaurant Management

DECEMBER 16, 2021

Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Restaurants juggle multiple operations simultaneously on any given day, from tracking sales to planning logistics and maximizing the customer experience. Enhance CX with Accelerated Contactless Adoption.

Hospitality 473

Hospitality Hospitality Customer Experience Point of Sale 473

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. The possibilities are truly endless.

Point of Sale 563

Point of Sale Customer Experience 563

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Capitalize on direct-to-consumer opportunities.

Staffing 558

Staffing Hospitality Hospitality Customer Experience 558

Modern Restaurant Management

MARCH 25, 2021

Pay-at-the-table is becoming increasingly popular among restaurants of all levels – from quick-service and fast casual to fine dining, particularly as brands increase adoption, the technology and user experience continually improve. Delight Them : Create memorable experiences beyond customer expectations and personalize where possible.

Point of Sale 493

Point of Sale Customer Experience Hospitality Hospitality 493

Lithos POS

NOVEMBER 15, 2024

Customer experience is a key factor that can make or break a retail business. The Importance of Customer Experience in Retail Before we dive into the role of POS software , it’s important to understand why customer experience is such a critical aspect of retail success. The answer lies in POS software.

Customer Experience 52

Customer Experience Inventory Point of Sale Purchasing 52

Modern Restaurant Management

MARCH 11, 2025

Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. Staffing changed during this time as well to cater to the off-premises customer experience.

Staffing 418

Staffing Inventory Food Inventory Hospitality 418

Modern Restaurant Management

DECEMBER 11, 2019

How is one to keep pace with these requirements, much less actually run a business that is not centered on regulations but rather, on producing great products and services along with compelling customer experiences? And securely engage customers with compliant content.

Point of Sale 354

Point of Sale Food Safety Food Supply Recipes 354

Modern Restaurant Management

SEPTEMBER 3, 2024

Though restaurant technology isn't one-size-fits-all, especially for small and medium business (SMB) operations looking to scale efficiently, finding the right solutions can make all the difference between a bustling business with customers lined around the block and a chaotic, disconnected dining experience.

Inventory 458

Inventory Point of Sale Inventory Management Staffing 458

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. When applied across hundreds of delivery orders each month, sellers can save a significant amount on per-order costs.

Point of Sale 539

Point of Sale Hospitality Hospitality Recipes 539

Modern Restaurant Management

OCTOBER 26, 2021

But even with the commission caps in place, there’s another more fundamental threat these services pose to restaurants: the loss of control of the end-to-end customer experience. Though restaurants still prepare the meals, that’s as far as their role in the experience goes.

Point of Sale 546

Point of Sale Customer Experience 546

Modern Restaurant Management

JANUARY 20, 2022

Some of the biggest disruptors will result from the increase in information technology, autonomous vehicles, automation and robotics in the kitchen, and AI chefs. How AI Will Change Consumers Restaurant Experience. Kiosks that Personalize Customer Experiences. Voice Ordering. Integrated Inventory and Purchasing.

Inventory 520

Inventory Purchasing Point of Sale Chef 520

Modern Restaurant Management

DECEMBER 30, 2020

Moreover, it highlights the ingenuity of restaurants in pivoting their business models to leverage low-risk options, like ghost kitchens and pop-ups, and creating new customer experiences, both on- and off-premise. RBR’s study, which covers projects with 1,000 or more point-of-sale devices, forecasts nearly 1.8

Food and Beverage 528

Food and Beverage Food and Beverage Point of Sale Inventory 528

Lithos POS

JANUARY 1, 2025

According to a study by Statista , retailers that adopt advanced technology solutions have seen measurable increases in operational efficiency and customer retention rates. Point of Sale (POS) software is a game-changing tool that addresses these challenges head-on. Why Choose LithosPOS for Your Supermarket?

Inventory Management 52

Inventory Management Inventory Customer Experience Point of Sale 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Lavu

FEBRUARY 14, 2024

Incorporating a POS terminal within your bar’s point of sale system elevates the efficiency and accuracy of managing your inventory, directly influencing your ability to grow your business. Related: Customization is King: Using POS Systems with Open APIs 2. You don’t need to spend hours updating a spreadsheet manually.

Inventory Management 166

Inventory Management Inventory Point of Sale Kitchen Display System 166

Lithos POS

NOVEMBER 5, 2024

Poorly managed inventory can lead to missed sales opportunities, increased waste, and unhappy customers. With the right Point of Sale (POS) software , businesses can avoid these problems and streamline their warehouse processes. This centralized approach increases the efficiency of your Point of Sale system.

Inventory 52

Inventory Inventory Management Point of Sale Customer Experience 52

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. For all loans below $150,000, SBA is releasing all of the above information except for business names and addresses. Uber To Acquire Postmates. 350,000-1 million. $1-2 Dinova Inc.

Hospitality 481

Hospitality Hospitality Point of Sale Customer Experience 481

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. It also includes customized digital menus that restaurant owners can easily update in real-time, driving efficient operations and an even better customer experience.

Recipes 527

Recipes Food and Beverage Food and Beverage Hospitality 527

Modern Restaurant Management

AUGUST 17, 2020

Key findings include: Basic customization and segmentation tactics are no longer enough. 81 percent of consumers are willing to share basic personal information in exchange for a more personalized experience, and 73 percent said the brands they engage with the most recognize them on a one-to-one level. Key Findings.

Food and Beverage 493

Food and Beverage Food and Beverage Purchasing Point of Sale 493

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk.

Food and Beverage 419

Food and Beverage Food and Beverage Staffing Chef 419

Modern Restaurant Management

MARCH 16, 2020

Digital menu boards give QSRs the ability to update information to all locations at once, making sure both staff and customers stay up to date on the latest offers and promotions. Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience.

Point of Sale 305

Point of Sale Chef Food and Beverage Food and Beverage 305

Culinary Digital

APRIL 5, 2023

Be it a CXOs, manager or food service operation experts, investing in the right software for your foodservice business is crucial to streamline operation, improve efficiency and enhance customer experience. Integration with POS Systems The point-of-sale (POS) system is the backbone of any foodservice operation.

Purchasing 130

Purchasing Inventory Management Software Customer Experience Inventory 130

Lithos POS

JANUARY 15, 2025

Technology has been a driving force behind the transformation of Qatar’s restaurant and retail industry, revolutionizing how businesses operate, communicate with customers, and scale effectively. This data helps businesses make informed decisions, optimize prices, and adapt their marketing strategies.

Customer Experience 52

Customer Experience Inventory Management Inventory Point of Sale 52

Culinary Digital

DECEMBER 19, 2024

While several kitchens are experimenting with AI-powered point-of-sale systems, like this self-checkout station at Dartmouth Tuck School of Business , the most promising AI technologies for food service management are behind the counter. AI-powered supply chain platforms provide an enticing solution.

Food Service Management 130

Food Service Management Food Service Manager Food Service Food Service 130

Modern Restaurant Management

DECEMBER 21, 2023

From demanding more from existing technologies to introducing newer innovative solutions that streamline, reduce, or eliminate workflows while enhancing access to higher-quality information… today’s forward-thinking hospitality decision-makers are welcoming technology that can truly be additive to the business.

Food and Beverage 309

Food and Beverage Food and Beverage Customer Experience Point of Sale 309

Modern Restaurant Management

FEBRUARY 18, 2020

As the owner of a food establishment, this is very valuable information to you. It tells you a ton about who your customers are and what kinds of things they enjoy, the most successful restaurateurs of the 21st century are going to be the people who harness the full potential of customer data. Improve employee performance.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Lavu

FEBRUARY 28, 2025

Over time, these insights can inform decisions about staffing, inventory, and menu tweaks. For instance, analyzing sales patterns can help you adjust pricing, revamp recipes, or remove underperforming items from the menu. Armed with this information, you can make better decisions about vendor relationships.

Inventory 78

Inventory Staffing Point of Sale Inventory Management 78

Modern Restaurant Management

MARCH 11, 2020

In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers. SpotOn integrates payments capabilities with POS and software tools to create customized, end-to-end solutions to fit any type of business. and realize our lofty aspirations.”

Point of Sale 386

Point of Sale Food and Beverage Food and Beverage Purchasing 386

Modern Restaurant Management

FEBRUARY 17, 2020

Through opt-in location information at scale, and other signals that users provide when engaging with Yelp, clients can more easily measure the extent to which Yelp ads are driving customers into their stores. TouchBistro on TV. “The system is so user-friendly and I, for one, am a big fan,” said Ramsay.

Point of Sale 383

Point of Sale Catering Catering Hospitality 383

Lithos POS

FEBRUARY 6, 2023

A dynamic customer experience strategy plays a crucial role in driving growth in the restaurant business. A positive customer experience is critical to the restaurant business. It improves customer loyalty and enhances brand reputation and positive word-of-mouth referrals.

Customer Experience 40

Customer Experience Point of Sale Customer Service Customer Service 40