Remove Customer Experience Remove Inventory Remove Purchasing
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Harnessing Data and Using Automation to Deliver a More Personalized Dining Experience

Modern Restaurant Management

Personalization is a key ingredient to dishing up a comprehensive customer experience, capturing valuable data and enabling brands to reach out to customers though several touchpoints that create the customer journey: the drive-thru, menu board, branded apps, kiosks and loyalty programs. Further, 97.2

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Five Things Every Restaurant Can Do to Boost Profits While Reopening

Modern Restaurant Management

Optimize Inventory. This is also a time to experiment with ways to preserve ingredients through techniques like pickling, smoking or canning to extend the shelf life of the inventory, as well as testing out new trends in fermentation. Let’s say you operate a burger shop with beginning inventory valued at $5,000.

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

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What Does 2024 Look Like for the Restaurant Industry?

Modern Restaurant Management

According to the 2022 data, 74 percent of customers surveyed expected to see a rise in food costs, and in September 2023, the average increase in food costs reported was 2.9 Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients.

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How Can Restaurants Manage the Disposables Dilemma?

Modern Restaurant Management

Due to higher demand for off-premises dining, suppliers of disposable products have reported supply chain issues and have even run out of inventory –resulting in increased costs and price fluctuations. This can be reflected in the quality of to-go packaging you purchase. Secure Inventory and PPE. Hello, money maker!

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How AI Will Save the Restaurant Industry

Modern Restaurant Management

Kiosks that Personalize Customer Experiences. While ordering kiosks have become fairly common in a variety of restaurants, there are some eateries that are taking that experience a step further. Integrated Inventory and Purchasing. This will drastically change the way a restaurant delivers food.

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Restaurant AI Is Evolving Rapidly

Modern Restaurant Management

Restaurants that integrate AI into their POS systems benefit from detailed analytical data generated by the system, which informs management about the utilization of inventory items, resulting in significant cost savings. Underutilization or product expiration can be avoided by tracking and purchasing items based on their use.