Modern Restaurant Management

MAY 1, 2024

Communication Silos in Restaurants A few communication silos that commonly present themselves in restaurant operations include: Waitstaff : The most common communication silo in restaurants is the waitstaff who bear the brunt of the customer-facing operations of the restaurant, since they are the ones who get to see the customer experience up close.

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Customer Experience Inventory Management Inventory Restaurant Management 197

Modern Restaurant Management

FEBRUARY 2, 2024

Meanwhile, restaurants must effectively manage inventory, staff, and customer data. They need to gain the speed, accuracy, and flexibility that modern restaurants require to thrive. Together, these components form an integrated network that supports various functions essential to modern restaurant operations.

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Inventory Inventory Management Customer Experience Customer Service 189

Modern Restaurant Management

DECEMBER 9, 2024

As well as ensuring your customers are provided with a great customer experience and delicious food, accommodating for the busy period will ensure your workforce remains happy. A manageable workload and smooth-running workplace will keep your employee satisfaction high so you don’t have to worry about unhappy workers.

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Inventory Customer Experience Point of Sale Staffing 166

Modern Restaurant Management

APRIL 12, 2023

Merchants use the collected data to manage sales, generate labor reports, track inventory and even keep an eye on customer reviews. The answer lies in restaurant analytics. By evaluating recipes, portion sizes and inventory levels, for instance, opportunities to cut back expenses are illuminated.

Inventory 196

Inventory Point of Sale Customer Experience Recipes 196

Modern Restaurant Management

SEPTEMBER 27, 2023

As a firm that specializes in working with clients in the restaurant industry, we regularly assist restaurant owners with many of these issues, particularly in areas like tax compliance, payroll, bookkeeping, and providing sound financial advice to help manage cash flow and business growth strategies.

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Inventory Management Inventory Point of Sale Customer Experience 207

Modern Restaurant Management

OCTOBER 13, 2024

In quick-serve restaurants, staff can focus on preparing food rather than taking orders. Back-office digital innovations are also helping restaurants manage costs and make the most of their workforce. Security : Compared to cellular, public Wi-Fi can be insecure, which puts customer data at risk.

Customer Experience 179

Customer Experience Inventory Management Staffing Inventory 179

Modern Restaurant Management

OCTOBER 13, 2021

Because of automation and IoT connectivity, these systems require no human intervention to make the adjustments and lifts the burden of energy management from staff to focus on the customer experience. If temperatures fluctuate away from optimal levels, the monitoring system alerts a manager to take quick corrective action.

Customer Experience 245

Customer Experience Staffing Food Safety Food Service 245

Modern Restaurant Management

FEBRUARY 29, 2024

Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. For instance, technology can help restaurants: Optimize operations. As many restaurants already know, tech solutions are an absolute game-changer. Improve the customer experience. Boost automation.

Inventory Management 195

Inventory Management Customer Experience Inventory Customer Service 195

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. However, new technologies have made restaurant reporting much easier. Leverage Reports to Improve Customer Experience.

Inventory 196

Inventory Customer Experience Point of Sale Inventory Management 196

Modern Restaurant Management

DECEMBER 22, 2021

There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. Product & Inventory Tracking.

Commercial Kitchen 244

Commercial Kitchen Inventory Food and Beverage Food and Beverage 244

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software.

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Restaurant Management Restaurant Manager Inventory Inventory Management 78

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Inventory Management 196

Inventory Management Inventory Point of Sale Inventory Management Software 196

Modern Restaurant Management

JANUARY 15, 2024

Operators need to invest in a back-of-house technology system that simplifies daily tasks for them, such as inventory and scheduling.

Inventory 208

Inventory Catering Catering Food and Beverage 208

Modern Restaurant Management

AUGUST 6, 2020

We’ve found that restaurants that offer family-style meals find more success since people are at home with their children, looking to save time and support local businesses. Optimize Inventory. Let’s say you operate a burger shop with beginning inventory valued at $5,000. CoGS for the period is $2000.

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Inventory Purchasing Customer Experience Chef 212

Modern Restaurant Management

DECEMBER 18, 2023

According to the 2022 data, 74 percent of customers surveyed expected to see a rise in food costs, and in September 2023, the average increase in food costs reported was 2.9 Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients.

Inventory 202

Inventory Customer Experience Staffing Purchasing 202

Modern Restaurant Management

APRIL 9, 2024

To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. How are restaurants using AI now? Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis.

Inventory 192

Inventory Customer Service Customer Service Inventory Management 192

Modern Restaurant Management

SEPTEMBER 14, 2022

AI can assist restaurants in optimizing how they manage and operate menus to increase margins. Improve Customer Experience : Repeat customers are the backbone of a restaurant business. AI in restaurants allows you to deliver better customer experiences by increasing engagement opportunities.

Staffing 211

Staffing Customer Experience Inventory Food and Beverage 211

Modern Restaurant Management

JANUARY 30, 2023

Relieving Short-Staffed Restaurants Consider those short-staffed limited-service restaurants whose employees are hard-pressed to pay full attention to their customers while completing routine tasks like temperature monitoring. © Modern Restaurant Management, 2023. What tasks would benefit from automation?

Staffing 189

Staffing Recipes Inventory Kitchen Equipment 189

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

Customer Experience 189

Customer Experience Recipes Inventory Inventory Management 189

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What other AI functionality do you feel will be utilized more in restaurants this year?

Customer Experience 189

Customer Experience Customer Service Customer Service Inventory Management 189

Modern Restaurant Management

JULY 13, 2021

percent of organizations are investing in big data and AI – restaurants included. Why should you invest in tech tools that enable you to deliver a more personalized dining experience? Tracking inventory – Perhaps you’re overstocked on some items but have run out on others. Further, 97.2

Customer Experience 212

Customer Experience Purchasing Inventory 212

Modern Restaurant Management

AUGUST 16, 2023

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Enhanced accuracy through minimized human errors in order processing and inventory tracking.

Customer Experience 167

Customer Experience Inventory Inventory Management Food and Beverage 167

Modern Restaurant Management

OCTOBER 28, 2024

The restaurant industry isn’t just evolving – it’s reinventing itself in real-time. Digital transformation has completely reshaped how we serve customers and empower employees, but the stakes are higher than ever. But the truth is that those who hesitate or cling to outdated systems will get left behind. The solution?

Customer Experience 178

Customer Experience Inventory 178

Modern Restaurant Management

AUGUST 24, 2022

These team members act as a virtual front desk for restaurants, taking reservations, takeout orders, etc. This allows the restaurant staff to deliver outstanding customer experiences inside of the restaurant and not have to worry about also managing outside calls.

Staffing 180

Staffing Customer Experience Customer Service Customer Service 180

Modern Restaurant Management

FEBRUARY 13, 2020

Here are four ways you can set your business up for cash flow success: Better Manage Your Inventory Costs. Regardless of the best inventory management strategy for your business, it is critical to keep a line of credit on hand to take advantage of the best deals from a vendor or ship items out quickly to maximize customer satisfaction.

Inventory 147

Inventory Customer Experience Inventory Management 147

Lavu

NOVEMBER 30, 2024

They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. This level of transparency builds trust and encourages repeat business.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

JUNE 26, 2024

Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Where are the bottlenecks and frustrations?

Customer Experience 175

Customer Experience Inventory Restaurant Management Restaurant Manager 175

Modern Restaurant Management

APRIL 26, 2022

Restaurants that integrate AI into their POS systems benefit from detailed analytical data generated by the system, which informs management about the utilization of inventory items, resulting in significant cost savings. Another application of AI in restaurants is the creation of Personalized Customer Experiences via Kiosks.

Customer Experience 197

Customer Experience Purchasing Inventory 197

Modern Restaurant Management

DECEMBER 17, 2021

Customer-centric. Customer experience management. If you’ve worked in the restaurant industry over the past decade, chances are you’ve heard these buzzwords championed as top business priorities and guiding principles for success. More often than not happier workers usually lead to happier customers.

Customer Experience 188

Customer Experience Food Service Food Service Dining Operations 188

Modern Restaurant Management

JANUARY 20, 2022

This will drastically change the way a restaurant delivers food. Kiosks that Personalize Customer Experiences. While ordering kiosks have become fairly common in a variety of restaurants, there are some eateries that are taking that experience a step further. Integrated Inventory and Purchasing.

Inventory 208

Inventory Purchasing Chef Point of Sale 208

Modern Restaurant Management

APRIL 15, 2020

Not only does this contribute to a more productive environment, but it also lets you deliver delightful customer experiences. Apart from that, you can also integrate the inventory management system with the POS which will help you keep track of inventory, reduce wastage and set timely reminders on replenishing it.

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Commercial Kitchen Inventory Inventory Management Food Storage 220

Modern Restaurant Management

JUNE 10, 2024

Even worse, it hinders restaurants' ability to collect direct feedback, understand customer preferences and build loyalty through personalized engagement. The conflict lies in the temporary boost in orders at the cost of long-term customer relationships.

Customer Experience 177

Customer Experience Point of Sale Inventory Management Staffing 177

Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. For example, well-crafted integrations between software systems enable simplification and automation of order management, inventory control and customer relationship management.

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Hospitality Hospitality Customer Experience Online Ordering Systems 179

Modern Restaurant Management

MARCH 3, 2022

Because of automation and IoT connectivity, these systems require no human intervention to make the adjustments and lifts the burden of energy management from staff to focus on the customer experience. If temperatures fluctuate away from optimal levels, the monitoring system alerts a manager to take quick corrective action.

Food Service 212

Food Service Food Service Customer Experience Food Safety 212

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

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Point of Sale Food and Beverage Food and Beverage Kitchen Display System 153

Modern Restaurant Management

SEPTEMBER 11, 2023

By understanding customer sentiments and identifying areas of improvement, restaurants can make data-driven decisions to enhance their offerings, service quality, and overall customer experience. Kitchen Operations AI-powered systems can streamline kitchen operations by automating processes and improving communication.

Staffing 215

Staffing Food and Beverage Food and Beverage Inventory 215

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

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Food Preparation Inventory Management Staffing Inventory 203