Modern Restaurant Management

OCTOBER 13, 2024

In quick-serve restaurants, staff can focus on preparing food rather than taking orders. Back-office digital innovations are also helping restaurants manage costs and make the most of their workforce. Security : Compared to cellular, public Wi-Fi can be insecure, which puts customer data at risk.

Customer Experience 180

Customer Experience Inventory Management Staffing Inventory 180

Modern Restaurant Management

MAY 1, 2024

Communication Silos in Restaurants A few communication silos that commonly present themselves in restaurant operations include: Waitstaff : The most common communication silo in restaurants is the waitstaff who bear the brunt of the customer-facing operations of the restaurant, since they are the ones who get to see the customer experience up close.

Customer Experience 197

Customer Experience Inventory Management Inventory Restaurant Management 197

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Willow Creek Winery : Improved customer personalization and seamless event operations.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. However, new technologies have made restaurant reporting much easier. Leverage Reports to Improve Customer Experience.

Inventory 197

Inventory Customer Experience Point of Sale Restaurant Management 197

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Modern Restaurant Management

APRIL 9, 2024

To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. How are restaurants using AI now? Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis.

Inventory 193

Inventory Customer Service Customer Service Inventory Management 193

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What other AI functionality do you feel will be utilized more in restaurants this year?

Customer Experience 189

Customer Experience Customer Service Customer Service Inventory Management 189

Modern Restaurant Management

AUGUST 22, 2024

"People tend to go to fast-food restaurants for the speed and lower price point. ." " Foodtech is here to stay, so operators should be using it to their advantage throughout the restaurant, he noted. "As

Inventory 123

Inventory Customer Experience Customer Service Customer Service 123

Modern Restaurant Management

JANUARY 30, 2023

Relieving Short-Staffed Restaurants Consider those short-staffed limited-service restaurants whose employees are hard-pressed to pay full attention to their customers while completing routine tasks like temperature monitoring. © Modern Restaurant Management, 2023. What tasks would benefit from automation?

Staffing 190

Staffing Recipes Inventory Kitchen Equipment 190

Modern Restaurant Management

JUNE 26, 2024

Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Where are the bottlenecks and frustrations?

Customer Experience 175

Customer Experience Inventory Restaurant Management Restaurant Manager 175

Lithos POS

AUGUST 20, 2024

LithosPOS Software stands out as the best POS system for restaurants and cafes , designed to increase the operational efficiency of restaurants and cafes Using the advanced features of the POS software, LithosPOS contributes to your operation more easily and increases overall efficiency. View all locations from a single dashboard.

Inventory 52

Inventory Inventory Management Point of Sale Kitchen Display System 52

Modern Restaurant Management

OCTOBER 13, 2021

Because of automation and IoT connectivity, these systems require no human intervention to make the adjustments and lifts the burden of energy management from staff to focus on the customer experience. If temperatures fluctuate away from optimal levels, the monitoring system alerts a manager to take quick corrective action.

Customer Experience 245

Customer Experience Staffing Food Safety Food Service 245

Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests.

Online Ordering Systems 167

Online Ordering Systems Customer Experience Staffing Inventory 167

Lithos POS

NOVEMBER 29, 2023

Because it matters where your customers are and how much time is needed for your employees to prepare a dish, and efficient order fulfillment is related to three things. Building Trust and Customer Experience 2. Building Trust and Customer Experience Trust is important in order fulfillment strategies.

Customer Experience 45

Customer Experience Inventory Point of Sale Kitchen Display System 45

Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

Inventory Management 198

Inventory Management Food Prices Inventory Customer Experience 198

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results?

Automated Food Prep 194

Automated Food Prep Customer Service Customer Service Food Preparation 194

Modern Restaurant Management

NOVEMBER 27, 2023

There are many factors that drive the bottom line for restaurants and properly managing maintenance is chief among them. Maintenance impacts multiple critical aspects of restaurant management and operations. Restaurant maintenance ensures technical difficulties don’t compromise food production and quality.

Recipes 124

Recipes Equipment Maintenance Kitchen Equipment Inventory 124

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Point of Sale 154

Point of Sale Food and Beverage Food and Beverage Kitchen Display System 154

Modern Restaurant Management

JUNE 23, 2022

Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Restaurant managers can now detect and avoid equipment failures before they happen. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

Food Safety 190

Food Safety Point of Sale Staffing Inventory 190

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Restaurant Workforce Report The restaurant industry grew overall by 1.72

Food and Beverage 88

Food and Beverage Food and Beverage Catering Catering 88

Modern Restaurant Management

MARCH 18, 2024

Omakase is exploding as restaurant patrons clamor to experience chefs’ tasting menus. The prix fix menu is gaining momentum as a way for restaurants to provide customer experiences and control inventory. To learn more about the results, Modern Restaurant Management sought out LDEI’s Sharon Olson.

Food and Beverage 190

Food and Beverage Food and Beverage Chef Catering 190

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Food and Beverage 167

Food and Beverage Food and Beverage Customer Experience Customer Service 167

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. Here are some of their insights.

Food and Beverage 124

Food and Beverage Food and Beverage Customer Experience Point of Sale 124

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The ongoing integration of technology into the restaurant industry is not merely a trend but a strategic response to evolving consumer expectations.

Food and Beverage 197

Food and Beverage Food and Beverage Food Safety Customer Experience 197

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. We’ve seen how robotics can improve not only the customer experience, but the employee experience. Here are some of their insights. – Joe Hand Jr.,

Customer Experience 118

Customer Experience Customer Service Customer Service Food and Beverage 118

the CAMBRO blog

JUNE 14, 2023

From online ordering and delivery platforms to reservation management systems and contactless payment options, restaurants need to leverage technology to streamline operations and enhance customer experiences.

Chef 52

Chef Inventory Customer Experience Restaurant Management 52

Lithos POS

MARCH 4, 2024

One of the crucial aspects of restaurant management is employee management. In businesses like restaurants, employees can significantly impact results and growth, as the business relies on them. So with a proper management system, you can make your employees productive.

Point of Sale 40

Point of Sale Inventory Chef Restaurant Management 40

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. From emphasizing locally sourced ingredients to exploring global flavors, restaurants are tuning in to their city's vibrant gastronomic evolutions.

Catering 216

Catering Catering Food and Beverage Food and Beverage 216

Modern Restaurant Management

JUNE 12, 2024

The report, which surveyed 127 restaurant executives across the U.S. and Canada, found that technology such as interactive digital menus, in-restaurant mobile apps, and augmented reality experiences are playing a vital role in empowering restaurants to stay relevant and meet the evolving needs and expectations of diners.

Inventory 190

Inventory Inventory Management Customer Experience Staffing 190

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. For part two, click here.

Food and Beverage 167

Food and Beverage Food and Beverage Staffing Chef 167

Lithos POS

JANUARY 27, 2022

Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Ensuring Best Customer Service Management of Vendors, Inventory, and Equipment HR Objectives Marketing Planning menu Health and safety standards Managing costs. No Precise Planning.

Inventory Management Software 52

Inventory Management Software Inventory Inventory Management Food and Beverage 52

Lavu

SEPTEMBER 29, 2023

Many restaurants are unable to operate at full capacity and have had to reduce their hours or even close certain days. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Staffing 167

Staffing Customer Service Customer Service Food Service 167

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness.

Food and Beverage 118

Food and Beverage Food and Beverage Inventory Management Customer Experience 118

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Through this data, brands can access a treasure trove of actionable insights and opportunities to improve the customer experience.

Food and Beverage 133

Food and Beverage Food and Beverage Customer Experience Catering 133

Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Paid and unpaid identifiers. Customizable headers.

Chef 88

Chef Kitchen Display System Point of Sale Recipes 88

Lithos POS

JANUARY 27, 2023

Therefore, the employees can work without any rush, and also provide a better customer experience. Investing in equipment like POS systems enables a new level of guest experience and business efficiency. POS with inventory management can automate your inventory and keep your inventory efficient.

Purchasing 52

Purchasing Inventory Inventory Management Food and Beverage 52

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

Staffing 190

Staffing Inventory Management Inventory Customer Experience 190