Modern Restaurant Management

DECEMBER 9, 2024

As well as ensuring your customers are provided with a great customer experience and delicious food, accommodating for the busy period will ensure your workforce remains happy. Predict Inventory Needs Your POS system can use past data to estimate how much stock is needed to meet upcoming demand in your restaurant.

Inventory 166

Inventory Customer Experience Point of Sale Staffing 166

Modern Restaurant Management

DECEMBER 8, 2022

Manage and Optimize Your Increased Holiday Inventory. The holidays bring an increase in beverage inventory, particularly kegged inventory for bars and restaurants centered around draft programs. Cooler management and on deck planning also becomes central to lowering the chaos that an increase in kegged inventory can bring.

Inventory 188

Inventory Food and Beverage Food and Beverage Customer Experience 188

Modern Restaurant Management

FEBRUARY 29, 2024

Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience. Boost automation.

Inventory Management 195

Inventory Management Customer Experience Inventory Customer Service 195

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.

Staffing 215

Staffing Food and Beverage Food and Beverage Inventory 215

Modern Restaurant Management

DECEMBER 18, 2023

According to the 2022 data, 74 percent of customers surveyed expected to see a rise in food costs, and in September 2023, the average increase in food costs reported was 2.9 Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients.

Inventory 202

Inventory Customer Experience Staffing Purchasing 202

Modern Restaurant Management

JANUARY 15, 2024

What are best tips for making sure your restaurant is well staffed and well stocked to handle the extra influx? Operators need to invest in a back-of-house technology system that simplifies daily tasks for them, such as inventory and scheduling. Your biggest enemy for Super Bowl Sunday will be procrastination.

Inventory 208

Inventory Catering Catering Food and Beverage 208

Modern Restaurant Management

OCTOBER 13, 2024

Inventory management tools, for example, enable the real-time tracking of food stock, alerting staff to use items before they spoil and reducing waste. Staffing and workforce management tools are also proving useful. Security : Compared to cellular, public Wi-Fi can be insecure, which puts customer data at risk.

Customer Experience 179

Customer Experience Inventory Management Staffing Inventory 179

Modern Restaurant Management

JANUARY 30, 2023

Unfortunately, it turns out that restaurants’ staffing numbers are not as rosy as they seem; instead, they’re favoring the full-service segment, according to Black Box Intelligence. This migration could be a goldmine for casual/fast food brands if only they had the people to support them. What tasks would benefit from automation?

Staffing 189

Staffing Recipes Inventory Kitchen Equipment 189

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. Elevating Customer Experience In an age of increasing convenience and transparency, a seamless ordering process can turn curious diners into loyal patrons.

Staffing 129

Staffing Inventory Customer Experience Purchasing 129

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more. Even today, the latest data from the U.S.

Food Preparation 203

Food Preparation Inventory Management Staffing Inventory 203

Modern Restaurant Management

JUNE 10, 2024

Even worse, it hinders restaurants' ability to collect direct feedback, understand customer preferences and build loyalty through personalized engagement. The conflict lies in the temporary boost in orders at the cost of long-term customer relationships.

Customer Experience 177

Customer Experience Point of Sale Inventory Management Staffing 177

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

Inventory 196

Inventory Customer Experience Point of Sale Restaurant Management 196

Lavu

NOVEMBER 30, 2024

They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. This level of transparency builds trust and encourages repeat business.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

APRIL 9, 2024

Other highlights include: Nearly half of respondents (46 percent) believe AI can improve the overall guest experience. In addition, respondents acknowledged AI's potential to address various challenges faced by the restaurant industry, such as staffing issues, service quality management, and rising costs.

Inventory 192

Inventory Customer Service Customer Service Inventory Management 192

Modern Restaurant Management

MARCH 3, 2022

At the same time, restaurants are grappling with ongoing staffing issues, with recent research showing that there are still nearly one million unfilled job openings, or eight percent, below pre-pandemic employment levels. By automating this process, it minimizes error, improves food safety procedures, and prevents inventory spoilage.

Food Service 212

Food Service Food Service Customer Experience Food Safety 212

Modern Restaurant Management

JANUARY 20, 2022

Kiosks that Personalize Customer Experiences. While ordering kiosks have become fairly common in a variety of restaurants, there are some eateries that are taking that experience a step further. Integrated Inventory and Purchasing. This will drastically change the way a restaurant delivers food.

Inventory 208

Inventory Purchasing Chef Point of Sale 208

Modern Restaurant Management

AUGUST 5, 2024

As someone with decades of experience who started in the restaurant industry as a dishwasher and now serves as SVP of Hospitality at Lightspeed, I understand the daily challenges restaurateurs face. I’ve seen firsthand how data-driven insights can transform restaurant operations, improve customer experiences, and boost revenue.

Kitchen Display System 100

Kitchen Display System Staffing Inventory Inventory Management 100

Modern Restaurant Management

SEPTEMBER 3, 2024

Small chains often face a delicate balancing act: keeping up with larger chains and evolving customers while managing limited resources and tight profit margins. These systems help streamline scheduling, payroll and inventory management, reducing labor costs and improving overall operational quality and efficiency.

Inventory 183

Inventory Point of Sale Inventory Management Staffing 183

Modern Restaurant Management

DECEMBER 17, 2021

Customer-centric. Customer experience management. In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Personalized.

Customer Experience 188

Customer Experience Food Service Food Service Dining Operations 188

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Further, 97.2%

Hospitality 189

Hospitality Hospitality Customer Experience Point of Sale 189

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. There are several reasons contributing to the restaurant staffing shortage.

Staffing 167

Staffing Customer Service Customer Service Food Service 167

Modern Restaurant Management

MARCH 22, 2021

There are many benefits to a tighter menu, including: Less inventory to maintain. It focuses customers’ choices on those items that you do best, and. I believe this greatly takes away from the customer experience aspect of our industry. It’s easier for the front-of-the-house to present.

Food and Beverage 197

Food and Beverage Food and Beverage Staffing Inventory 197

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. The inability to turn tables quickly & efficiently as a result of insufficient staffing.

Staffing 189

Staffing Food and Beverage Food and Beverage Customer Experience 189

Modern Restaurant Management

AUGUST 23, 2023

Instead of generic discounts, loyalty programs focus on providing experiential benefits, exclusive access to products or services and personalized incentives that resonate with individual customers. Analyze demand patterns to optimize inventory and staffing, ensuring flawless execution, even during peak orders.

Online Ordering Systems 167

Online Ordering Systems Customer Experience Staffing Inventory 167

Modern Restaurant Management

JULY 28, 2021

As an example, an intelligent offer management strategy developed for a store chain helped the company shift the flow of customers to times when the store was well staffed, thereby mitigating the risk of revenue loss during periods of lean labor availability. These approaches cut the time it takes to serve patrons.

Customer Experience 197

Customer Experience Inventory Management Staffing Recipes 197

Modern Restaurant Management

JUNE 23, 2022

Customers notice the difference between a spotless QSR with a clean dining area and fully-stocked inventory, and these details may move the needle to encourage a first-time customer to become a repeat customer. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

Food Safety 189

Food Safety Point of Sale Staffing Inventory 189

Modern Restaurant Management

JULY 7, 2022

For them, delivery drivers represent having to do more work, for less profit, and at great risk to the customer experience as the restaurant loses all control of the transaction once the meal leaves their location. The Invisible Guest affects staffing, food ordering, inventory, and food prep for the day.

Food Service 189

Food Service Food Service Staffing Inventory 189

Modern Restaurant Management

DECEMBER 26, 2023

This helped them improve customer relationships, loyalty, satisfaction, and retention. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Food Safety Regulations 123

Food Safety Regulations Food Safety Customer Experience Inventory Management 123

Modern Restaurant Management

MARCH 24, 2021

And that’s a “necessary evil” for accessing each one’s loyal customers. Most of the major requirements — a menu optimized for transportation, a payment mode, a delivery method, inventory control, staffing, and regulatory compliance — are things that existing restaurants are already dealing with.

Staffing 189

Staffing Inventory Customer Experience Food Service 189

Total Food Service

OCTOBER 22, 2023

A POS can help you stay on top of your restaurant’s finances by calculating the cost of individual plates; and automatically transferring sales data into your inventory system. This enables you to update inventory with ease and save time on back of house operations. How will this technology improve the customer experience?

Kitchen Display System 84

Kitchen Display System Inventory Recipes Staffing 84

Lavu

NOVEMBER 27, 2024

Here are the 7 must-have POS features that can transform your business: Inventory Tracking : Reduce food waste by 10% with real-time stock management and automated alerts. Sales Data & Reporting : Use real-time analytics to optimize menu pricing, staffing, and promotions. Let’s dive deeper into each feature.

Inventory 78

Inventory Customer Experience Point of Sale Inventory Management 78

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Lavu

NOVEMBER 27, 2024

Here’s a quick summary of what you need to know: Key Benefits : Faster orders, real-time inventory tracking, seamless online ordering, and detailed sales reports. Hardware Essentials : Touchscreen terminals, customer displays, secure payment devices, and reliable network equipment. Monitor usage trends to spot patterns.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Point of Sale 78

Lavu

NOVEMBER 10, 2022

Why Now Is the Time for Restaurant Automation The adoption of restaurant automation is growing as restaurants are looking for more ways to improve customer experience while relying less on staff. The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand.

Kitchen Display System 78

Kitchen Display System Inventory Management Inventory Inventory Management Software 78

Modern Restaurant Management

DECEMBER 21, 2022

That said, staffing will continue to be an obstacle for the restaurant industry in 2023. Restaurants will need to battle with both the struggles of decreased value based on negative satisfaction ratings from off-premise dining experiences as well as increased labor costs.

Food and Beverage 167

Food and Beverage Food and Beverage Staffing Chef 167

Total Food Service

NOVEMBER 5, 2023

By leveraging AI-powered systems, the brand optimized its back-of-house operations, enabled precise forecasting, improved inventory management, and enhanced ingredient sourcing. SoundHound is seeing this play out at two of its restaurant customers. Being open 24/7 exacerbated its staffing troubles and ability to answer calls.

Staffing 82

Staffing Point of Sale Inventory Management Food Service 82

Modern Restaurant Management

JANUARY 8, 2024

The continued rent increases add another layer of uncertainty for operators, raising the importance of careful economic planning, precision and efficiency across all levels of restaurant operation including labor, inventory, food costing and the onboarding process. It makes everything easier.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215