Modern Restaurant Management

DECEMBER 22, 2021

There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. Product & Inventory Tracking.

Commercial Kitchen 610

Commercial Kitchen Food and Beverage Food and Beverage Inventory 610

Modern Restaurant Management

SEPTEMBER 14, 2022

Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. Improve Customer Experience : Repeat customers are the backbone of a restaurant business. For example, KFC even has facial recognition technology to cater to repeat customers.

Staffing 528

Staffing Customer Experience Food and Beverage Food and Beverage 528

Modern Restaurant Management

OCTOBER 13, 2021

At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. The checks are frequent and time-consuming, pulling staff away from responsibilities with a bigger impact on sales and customer experience.

Customer Experience 614

Customer Experience Staffing Food Safety Food Service 614

Modern Restaurant Management

DECEMBER 8, 2022

Manage and Optimize Your Increased Holiday Inventory. The holidays bring an increase in beverage inventory, particularly kegged inventory for bars and restaurants centered around draft programs. Cooler management and on deck planning also becomes central to lowering the chaos that an increase in kegged inventory can bring.

Inventory 471

Inventory Food and Beverage Food and Beverage Customer Experience 471

Modern Restaurant Management

JUNE 12, 2024

The restaurant industry is constantly evolving, and embracing change and leveraging technology to enhance operational efficiency and the customer experience is essential. Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience.

Inventory 473

Inventory Inventory Management Customer Experience Staffing 473

Modern Restaurant Management

FEBRUARY 2, 2024

Meanwhile, restaurants must effectively manage inventory, staff, and customer data. As a result, many establishments struggle with slow service times, inefficient inventory management, and inadequate customer engagement — all of which can lead to decreased satisfaction and lost business.

Inventory 472

Inventory Inventory Management Customer Experience Customer Service 472

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.

Staffing 538

Staffing Food and Beverage Food and Beverage Inventory 538

Modern Restaurant Management

DECEMBER 18, 2023

According to the 2022 data, 74 percent of customers surveyed expected to see a rise in food costs, and in September 2023, the average increase in food costs reported was 2.9 Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients.

Inventory 506

Inventory Customer Experience Staffing Purchasing 506

Modern Restaurant Management

FEBRUARY 29, 2024

Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience. Boost automation.

Inventory Management 489

Inventory Management Customer Experience Customer Service Customer Service 489

Modern Restaurant Management

JANUARY 30, 2023

Unfortunately, it turns out that restaurants’ staffing numbers are not as rosy as they seem; instead, they’re favoring the full-service segment, according to Black Box Intelligence. This migration could be a goldmine for casual/fast food brands if only they had the people to support them. What tasks would benefit from automation?

Staffing 474

Staffing Recipes Inventory Kitchen Equipment 474

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. Elevating Customer Experience In an age of increasing convenience and transparency, a seamless ordering process can turn curious diners into loyal patrons.

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Staffing Inventory Customer Experience Purchasing 324

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more. Even today, the latest data from the U.S.

Food Preparation 507

Food Preparation Inventory Management Staffing Customer Service 507

Modern Restaurant Management

JUNE 10, 2024

Even worse, it hinders restaurants' ability to collect direct feedback, understand customer preferences and build loyalty through personalized engagement. The conflict lies in the temporary boost in orders at the cost of long-term customer relationships.

Customer Experience 443

Customer Experience Point of Sale Inventory Management Staffing 443

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

Inventory 491

Inventory Customer Experience Restaurant Manager Restaurant Management 491

Modern Restaurant Management

MARCH 3, 2022

At the same time, restaurants are grappling with ongoing staffing issues, with recent research showing that there are still nearly one million unfilled job openings, or eight percent, below pre-pandemic employment levels. By automating this process, it minimizes error, improves food safety procedures, and prevents inventory spoilage.

Food Service 530

Food Service Food Service Customer Experience Food Safety 530

Modern Restaurant Management

JANUARY 20, 2022

Kiosks that Personalize Customer Experiences. While ordering kiosks have become fairly common in a variety of restaurants, there are some eateries that are taking that experience a step further. Integrated Inventory and Purchasing. This will drastically change the way a restaurant delivers food.

Inventory 520

Inventory Purchasing Chef Point of Sale 520

Modern Restaurant Management

APRIL 9, 2024

Other highlights include: Nearly half of respondents (46 percent) believe AI can improve the overall guest experience. In addition, respondents acknowledged AI's potential to address various challenges faced by the restaurant industry, such as staffing issues, service quality management, and rising costs.

Customer Service 481

Customer Service Customer Service Inventory Inventory Management 481

Modern Restaurant Management

AUGUST 5, 2024

As someone with decades of experience who started in the restaurant industry as a dishwasher and now serves as SVP of Hospitality at Lightspeed, I understand the daily challenges restaurateurs face. I’ve seen firsthand how data-driven insights can transform restaurant operations, improve customer experiences, and boost revenue.

Staffing 251

Staffing Kitchen Display System Inventory Inventory Management 251

Modern Restaurant Management

DECEMBER 17, 2021

Customer-centric. Customer experience management. In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Personalized.

Customer Experience 471

Customer Experience Food Service Food Service Dining Operations 471

Modern Restaurant Management

SEPTEMBER 3, 2024

Small chains often face a delicate balancing act: keeping up with larger chains and evolving customers while managing limited resources and tight profit margins. These systems help streamline scheduling, payroll and inventory management, reducing labor costs and improving overall operational quality and efficiency.

Inventory 458

Inventory Point of Sale Inventory Management Staffing 458

Lavu

NOVEMBER 30, 2024

They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. This level of transparency builds trust and encourages repeat business.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Further, 97.2%

Hospitality 473

Hospitality Hospitality Customer Experience Point of Sale 473

Modern Restaurant Management

MARCH 22, 2021

There are many benefits to a tighter menu, including: Less inventory to maintain. It focuses customers’ choices on those items that you do best, and. I believe this greatly takes away from the customer experience aspect of our industry. It’s easier for the front-of-the-house to present.

Food and Beverage 493

Food and Beverage Food and Beverage Staffing Inventory 493

Lavu

FEBRUARY 28, 2025

These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Here’s what you need to know: Sales Reports : Track revenue, peak hours, product performance, and staff contributions to refine pricing, menu, and staffing.

Inventory 78

Inventory Staffing Point of Sale Inventory Management 78

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. The inability to turn tables quickly & efficiently as a result of insufficient staffing.

Staffing 474

Staffing Food and Beverage Food and Beverage Customer Experience 474

Modern Restaurant Management

AUGUST 23, 2023

Instead of generic discounts, loyalty programs focus on providing experiential benefits, exclusive access to products or services and personalized incentives that resonate with individual customers. Analyze demand patterns to optimize inventory and staffing, ensuring flawless execution, even during peak orders.

Online Ordering Systems 419

Online Ordering Systems Customer Experience Staffing Inventory 419

Modern Restaurant Management

JUNE 23, 2022

Customers notice the difference between a spotless QSR with a clean dining area and fully-stocked inventory, and these details may move the needle to encourage a first-time customer to become a repeat customer. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

Food Safety 474

Food Safety Point of Sale Staffing Customer Service 474

Modern Restaurant Management

JULY 7, 2022

For them, delivery drivers represent having to do more work, for less profit, and at great risk to the customer experience as the restaurant loses all control of the transaction once the meal leaves their location. The Invisible Guest affects staffing, food ordering, inventory, and food prep for the day.

Food Service 474

Food Service Food Service Staffing Inventory 474

Modern Restaurant Management

MARCH 24, 2021

And that’s a “necessary evil” for accessing each one’s loyal customers. Most of the major requirements — a menu optimized for transportation, a payment mode, a delivery method, inventory control, staffing, and regulatory compliance — are things that existing restaurants are already dealing with.

Staffing 473

Staffing Inventory Customer Experience Food Service 473

Modern Restaurant Management

DECEMBER 26, 2023

This helped them improve customer relationships, loyalty, satisfaction, and retention. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Food Safety Regulations 309

Food Safety Regulations Food Safety Customer Experience Inventory Management 309

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This bodes well for businesses where staffing is top of mind, as understaffing issues have persisted at restaurants for a reported average of 19 months.

Food and Beverage 492

Food and Beverage Food and Beverage Purchasing Staffing 492

Modern Restaurant Management

DECEMBER 21, 2022

That said, staffing will continue to be an obstacle for the restaurant industry in 2023. Restaurants will need to battle with both the struggles of decreased value based on negative satisfaction ratings from off-premise dining experiences as well as increased labor costs.

Food and Beverage 419

Food and Beverage Food and Beverage Staffing Chef 419

Modern Restaurant Management

JANUARY 8, 2024

The continued rent increases add another layer of uncertainty for operators, raising the importance of careful economic planning, precision and efficiency across all levels of restaurant operation including labor, inventory, food costing and the onboarding process. It makes everything easier.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. One of our biggest restaurant customers, Kura Sushi, has been ahead of the curve with its technological solutions. Then we remembered that staffing before 2020 was never that great. . . – Joe Hand Jr.,

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

Chef's Toys

DECEMBER 2, 2024

By leveraging data and automation, restaurant operators can optimize cooking times, inventory management, and energy usage. The Rise of Modular and Flexible Kitchen Designs As restaurants adapt to changing customer expectations and staffing challenges, modular kitchen designs have gained popularity. Looking Ahead: What’s Next?

Commercial Kitchen 52

Commercial Kitchen Kitchen Equipment Kitchen Design Food Safety 52

Total Food Service

OCTOBER 22, 2023

A POS can help you stay on top of your restaurant’s finances by calculating the cost of individual plates; and automatically transferring sales data into your inventory system. This enables you to update inventory with ease and save time on back of house operations. How will this technology improve the customer experience?

Kitchen Display System 89

Kitchen Display System Inventory Recipes Staffing 89