Remove Customer Experience Remove Kitchen Display System Remove Restaurant Management
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Your Restaurant’s Technology Touchpoints

Modern Restaurant Management

As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order. We’ve seen restaurants pivot to contactless methods for a safer customer experience. In many restaurants, customers can also pay via the QR code online at the end of their meal.

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Five Ways to Boost Restaurant Revenue with Data-Driven Insights During NYC Restaurant Week

Modern Restaurant Management

As someone with decades of experience who started in the restaurant industry as a dishwasher and now serves as SVP of Hospitality at Lightspeed, I understand the daily challenges restaurateurs face. I’ve seen firsthand how data-driven insights can transform restaurant operations, improve customer experiences, and boost revenue.

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Ambient Tech Is The Future of Restaurants

Modern Restaurant Management

As owners strategize how to spend their budgets, it is imperative they consider the importance of quality over quantity, curating a tech toolbelt capable of driving revenue and improving the customer experience while helping restaurants remain profitable. The Future of Restaurants Is in Ambient Technology.

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How To Do Restaurant Week the Right Way

Modern Restaurant Management

Some third-party platforms will hoard your customer data, while others may charge up to 30% in commissions per order (and some even do both). So, consider switching to a direct online ordering platform that lets you own the entire customer experience, build stronger relationships with customers, and avoid costly third-party fees.

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results?

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Evolving Technology for Restaurant Operations

Modern Restaurant Management

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

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Ghost Kitchens to Open Up New Avenues for Restaurateurs

Modern Restaurant Management

With most restaurant POS systems, the waiters can directly enter orders and request them to be sent to the kitchen. This will ensure that errors in the kitchen are reduced and staff and food preparation efficiency increase. Enhancing Kitchen Services with Kitchen Display Systems (KDS) for Enhanced Customer Experience.