Remove Customer Experience Remove Magazine Remove Point of Sale
article thumbnail

Evolving Technology for Restaurant Operations

Modern Restaurant Management

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

article thumbnail

2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Similarly, AI-driven thermostats will optimize indoor climates, enhancing the comfort of both staff and customers while balancing energy usage.

Inventory 419
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. Staffing changed during this time as well to cater to the off-premises customer experience.

Staffing 418
article thumbnail

Delivery Places New Demands on Restaurant Data Networks

Modern Restaurant Management

Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. The menu consists of recipes curated from the magazine and its YouTube channel, such as spicy pork soup and rigatoni with cauliflower bolognese.

article thumbnail

What Do Guests Think About Dynamic Pricing?

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst, Capterra, for additional insights on the survey results. Restaurants that adopt a dynamic pricing tool should avoid treating it as a 'set and forget' solution, and instead pay close attention to how it’s impacting customer experience.

article thumbnail

Tipping Divide Is Not Too Wide

Modern Restaurant Management

Among the highlights: When it comes to pre-set tip amounts, 43 percent of tipped workers say that predefined tip amounts on point-of-sale systems are actually helpful to both guests and servers. Kevin Bryla, CMO & Head of Customer Experience at SpotOn, answered some questions for Modern Restaurant Management (MRM) magazine.

article thumbnail

Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Food prep and serving’s impact on customer experience can’t be overstated.