Modern Restaurant Management

APRIL 12, 2021

Whether it be a misunderstanding, smudged paper, or too-loud restaurant noise to hear the customer’s order, orders got mixed up. With online ordering, the customer has time to check and review their order for accuracy before submitting it. This is key to providing a good customer experience.

Online Ordering Systems 132

Online Ordering Systems Customer Experience Food and Beverage Food and Beverage 132

Modern Restaurant Management

SEPTEMBER 21, 2023

Encourage Customer Reviews : Customer reviews help people decide whether or not to visit your business. Ask your customers to leave a review and respond to all reviews, even negative ones, to show you care about the customer experience. Keep your profile updated to engage your customers.

Online Ordering Systems 191

Online Ordering Systems Purchasing Customer Experience 191

Modern Restaurant Management

SEPTEMBER 15, 2023

While this type of disruption hinders the customer experience, it can also be costly in terms of operations. Here are three of the biggest and most important things your POS system won't be able to do without internet access. By doing so, the company can prevent downtime, saving anywhere from $1000 to $2000 an hour.

Point of Sale 197

Point of Sale Online Ordering Systems Customer Experience 197

Modern Restaurant Management

MAY 12, 2021

With online ordering, the customer has time to check and review their order for accuracy before submitting it. Online ordering systems have built-in upsells. This allows the restaurant to control the quality of the food and the customer experience better than when using a third-party delivery service.

Customer Experience 100

Customer Experience Online Ordering Systems Food and Beverage Food and Beverage 100

Modern Restaurant Management

AUGUST 23, 2023

Instead of generic discounts, loyalty programs focus on providing experiential benefits, exclusive access to products or services and personalized incentives that resonate with individual customers.

Online Ordering Systems 162

Online Ordering Systems Customer Experience Staffing Inventory 162

Lavu

NOVEMBER 27, 2024

Make sure that the online ordering system integrates into your POS Set Up Payments : Use secure gateways to offer multiple payment options and protect customer transactions. Optimize Delivery & Pickup : Define delivery zones, set realistic prep times, and use tools to streamline order tracking and notifications.

Online Ordering Systems 78

Online Ordering Systems Kitchen Display System Customer Experience Inventory 78

The Foody Gram

MARCH 18, 2024

With our platform, you can tap into the surging trend of online food ordering. Since 2014, online food ordering has outpaced dine-in services by 300%, constituting approximately 40% of all restaurant sales. Table Reservations: The Foody Gram enables you to manage table reservations efficiently.

Online Ordering Systems 91

Online Ordering Systems Catering Catering Recipes 91

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Food and Beverage 167

Food and Beverage Food and Beverage Customer Experience Customer Service 167

The Foody Gram

JUNE 30, 2023

Enhanced Efficiency An online food ordering system simplifies order and payment management for your staff, resulting in increased overall efficiency. This not only saves time, resources, and money but also improves the customer experience.

Online Ordering Systems 52

Online Ordering Systems Customer Experience 52

Modern Restaurant Management

DECEMBER 20, 2023

From intuitive mobile apps to streamlined online ordering systems and interactive digital menus, establishments adapted swiftly to align with Gen Z's preferences for a smooth and tech-driven dining experience.

Food and Beverage 185

Food and Beverage Food and Beverage Chef Staffing 185

Lavu

NOVEMBER 29, 2024

The platform includes options for adjustable text sizes, contrast settings, and consistent functionality across devices like iPads and online systems. Here’s what Lavu offers: Accessibility across multiple platforms, including iPads, online ordering systems, and kitchen displays. What’s Next for Digital Menus?

Kitchen Display System 78

Kitchen Display System Online Ordering Systems Customer Experience Customer Service 78

The Foody Gram

JUNE 4, 2023

Reduce Order Abandonment Deploying online ordering restaurant software can substantially decrease the likelihood of customers abandoning their orders due to protracted checkout procedures or technical issues. This leads to a decrease in abandoned orders and an increase in overall customer satisfaction.

Online Ordering Systems 52

Online Ordering Systems Customer Experience Customer Service Customer Service 52

The Foody Gram

JUNE 1, 2023

In today's competitive market, restaurants must enhance their online presence to stay relevant. Ensuring your restaurant is visible in local search results for both dine-in and online orders is crucial. If you don't have a website, our web design team can create one for you.

Online Ordering Systems 52

Online Ordering Systems Customer Experience 52

Lavu

NOVEMBER 29, 2024

Plus, their kitchen staff now uses the Kitchen Display System to receive orders, speeding up communication and food preparation. Alien Taco : Managing Rapid Growth Alien Taco turned to Lavu’s mobile POS and online ordering system to handle a surge in demand.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Lavu

NOVEMBER 27, 2024

For instance, if you notice waste in fresh herbs, you can adjust order sizes or use them in specials to reduce costs. When paired with your online ordering system, inventory control becomes even more seamless. Basically you give the customer a discount for paying cash.

Inventory 78

Inventory Customer Experience Point of Sale Inventory Management 78

Lithos POS

FEBRUARY 9, 2024

By going paperless receipt, you can send invoices to customers through email or SMS. It enables smoothness and speed up in your transaction and a better customer experience. By sharing the receipt with their contacts, you will get the contact information about your customer which can be used for other marketing activities.

Inventory 40

Inventory Inventory Management Online Ordering Systems Customer Experience 40

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. The guide breaks down each step below on how to successfully launch an online ordering system.

Food and Beverage 126

Food and Beverage Food and Beverage Chef Online Ordering Systems 126

Modern Restaurant Management

MAY 27, 2020

percent for each order. This fee gives restaurants access to a complete online ordering system, marketing tools with actionable recommendations to help drive more revenue, and access to MenuDrive’s national delivery partner network. ” United Way Partners with DoorDash.

Food and Beverage 138

Food and Beverage Food and Beverage Recipes Food Service 138

Modern Restaurant Management

AUGUST 28, 2020

When presented on a restaurant brand’s website and online ordering systems, guests can build the meals they crave while meeting their dietary needs and providing transparent options for guests with food allergies or intolerances. ” Glass Partitions. . "This It's what the industry needs now."

Chef 115

Chef Food and Beverage Food and Beverage Nutrition 115

Modern Restaurant Management

OCTOBER 8, 2020

Consequently, brands can also expand their curbside pickup and contactless payment options by adding orders from delivery partners like DoorDash, GrubHub and Uber Eats directly into the POS. The new technology includes digital menu screens, Point of Sale systems, kitchen sequence systems, and online ordering.

Food and Beverage 135

Food and Beverage Food and Beverage Point of Sale Nutrition 135

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point.

Food and Beverage 140

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 140