Modern Restaurant Management

SEPTEMBER 14, 2020

It’s a good time to create a reopening playbook so you’ll be ready to welcome customers back when it’s safe and have a solid plan to enforce capacity limits and social distancing. Before the pandemic, familiar routines guided employee and customer interactions. Creating a Restaurant Reopening Playbook.

Online Ordering Systems 197

Online Ordering Systems Customer Experience FDA Purchasing 197

Modern Restaurant Management

APRIL 12, 2021

Whether it be a misunderstanding, smudged paper, or too-loud restaurant noise to hear the customer’s order, orders got mixed up. With online ordering, the customer has time to check and review their order for accuracy before submitting it. This is key to providing a good customer experience.

Online Ordering Systems 162

Online Ordering Systems Customer Experience Food and Beverage Food and Beverage 162

Modern Restaurant Management

SEPTEMBER 21, 2023

These are customers ready to go to a restaurant and are merely searching for available options. When people search online to find a local business, they're usually ready to make a purchase and are more likely to become customers than those casually browsing the web or social media platforms.

Online Ordering Systems 203

Online Ordering Systems Purchasing Customer Experience 203

Modern Restaurant Management

AUGUST 23, 2023

Instead of generic discounts, loyalty programs focus on providing experiential benefits, exclusive access to products or services and personalized incentives that resonate with individual customers. These models effectively boost customer loyalty by offering recurring payments and ongoing access to desired products or services.

Online Ordering Systems 167

Online Ordering Systems Customer Experience Staffing Inventory 167

Modern Restaurant Management

MAY 12, 2021

With online ordering, the customer has time to check and review their order for accuracy before submitting it. Online ordering systems have built-in upsells. This allows the restaurant to control the quality of the food and the customer experience better than when using a third-party delivery service.

Online Ordering Systems 101

Online Ordering Systems Customer Experience Food and Beverage Food and Beverage 101

Lavu

NOVEMBER 27, 2024

For example, when a server enters an order for a pasta dish, the system automatically subtracts ingredients like pasta, sauce, and garnishes from your inventory. Automated alerts let managers know when supplies are running low, avoiding last-minute purchases and ensuring you’re always prepared during busy hours.

Inventory 78

Inventory Customer Experience Point of Sale Inventory Management 78

Lithos POS

FEBRUARY 9, 2024

By going paperless receipt, you can send invoices to customers through email or SMS. It enables smoothness and speed up in your transaction and a better customer experience. By sharing the receipt with their contacts, you will get the contact information about your customer which can be used for other marketing activities.

Inventory 40

Inventory Inventory Management Online Ordering Systems Customer Experience 40