Remove Customer Experience Remove Online Ordering Systems Remove Restaurant Management
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Leading Restaurant CEOs’ Three Tips for Success During COVID-19

Modern Restaurant Management

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. Focus on Customer Experience and Personalization.

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Business Models for Off-Premise Sales (Sponsored Post)

Modern Restaurant Management

Whether it be a misunderstanding, smudged paper, or too-loud restaurant noise to hear the customer’s order, orders got mixed up. With online ordering, the customer has time to check and review their order for accuracy before submitting it. Consider the Customer Experience.

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How to Reopen Your Restaurant Safely

Modern Restaurant Management

It’s a good time to create a reopening playbook so you’ll be ready to welcome customers back when it’s safe and have a solid plan to enforce capacity limits and social distancing. Creating a Restaurant Reopening Playbook. Before the pandemic, familiar routines guided employee and customer interactions.

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Bytes & Bites: The Future-Ready Fusion of Foodservice and Technology

Modern Restaurant Management

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion by 2027.

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Revolutionizing Guest Experiences Through Virtual Hospitality

Modern Restaurant Management

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. Restaurants need reliable internet connectivity, appropriate hardware devices and frequently updated software.

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Optimize Local SEO for Your Restaurant

Modern Restaurant Management

Encourage Customer Reviews : Customer reviews help people decide whether or not to visit your business. Ask your customers to leave a review and respond to all reviews, even negative ones, to show you care about the customer experience. Keep your profile updated to engage your customers.

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Three Things Your POS Can’t Do if You Lose Internet

Modern Restaurant Management

If the internet is down for a period of time, that's going to cause some significant problems for your restaurant. While this type of disruption hinders the customer experience, it can also be costly in terms of operations. By doing so, the company can prevent downtime, saving anywhere from $1000 to $2000 an hour.