Remove Customer Experience Remove Point of Sale Remove Restaurant Manager
article thumbnail

MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

article thumbnail

Four Key Predictions for Restaurant Tech

Modern Restaurant Management

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. POS Integrations.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. However, new technologies have made restaurant reporting much easier. Leverage Reports to Improve Customer Experience.

Inventory 491
article thumbnail

Your Restaurant’s Technology Touchpoints

Modern Restaurant Management

As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order. We’ve seen restaurants pivot to contactless methods for a safer customer experience. In many restaurants, customers can also pay via the QR code online at the end of their meal.

article thumbnail

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

For restaurant operators, this digital shift necessitated the adoption of integrated technologies. Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs.

Staffing 418
article thumbnail

Evolving Technology for Restaurant Operations

Modern Restaurant Management

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

article thumbnail

Rethink Your Restaurant Tech to Quickly Address Ever-Changing Consumer Demands

Modern Restaurant Management

What makes the SolaaS concept so unique is that it can interact within a technological ecosystem to support every aspect of your business—from point of sale and online ordering to customer data consolidation. Look for a multi-functional, modular platform of software and hardware that includes your point of sale.