Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Brands are also dipping their toes into the metaverse.

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Staffing Food Preparation Customer Experience Restaurant Management 520

Modern Restaurant Management

JANUARY 20, 2022

Kiosks that Personalize Customer Experiences. While ordering kiosks have become fairly common in a variety of restaurants, there are some eateries that are taking that experience a step further. Integrated Inventory and Purchasing. This will drastically change the way a restaurant delivers food.

Inventory 520

Inventory Purchasing Chef Point of Sale 520

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Further, 97.2%

Hospitality 473

Hospitality Hospitality Customer Experience Point of Sale 473

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This bodes well for businesses where staffing is top of mind, as understaffing issues have persisted at restaurants for a reported average of 19 months.

Food and Beverage 492

Food and Beverage Food and Beverage Purchasing Staffing 492

Modern Restaurant Management

AUGUST 23, 2023

Instead of generic discounts, loyalty programs focus on providing experiential benefits, exclusive access to products or services and personalized incentives that resonate with individual customers. Analyze demand patterns to optimize inventory and staffing, ensuring flawless execution, even during peak orders.

Online Ordering Systems 419

Online Ordering Systems Customer Experience Staffing Inventory 419

Modern Restaurant Management

APRIL 12, 2022

Doesn’t he realize how short staffed we are?!” On the one hand, consumers are craving unique human experiences with food more than ever before. We can thank companies like Amazon for shifting how we think about the buying experience. . “He said he was excited to finally be able to eat inside again.

Staffing 492

Staffing Purchasing Customer Experience 492

Modern Restaurant Management

JUNE 30, 2023

To improve your brand and stay in customer’s consideration set, consider these six ways to enhance customer experience. Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups.

Customer Experience 449

Customer Experience Staffing Food Prices Purchasing 449

Modern Restaurant Management

DECEMBER 18, 2024

The question now becomes – how to make sense of that data and use it to elevate the dining experience. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

Food and Beverage 419

Food and Beverage Food and Beverage Catering Catering 419

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Consequently, restaurants can easily be staffed 24 hours a day with limited additional cost. Sean Bradley, AudioEye co-founder.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Lavu

NOVEMBER 30, 2024

Data Insights : Tracks sales trends, labor costs, and inventory to optimize menus and staffing. Customer Experience : Faster service with accurate orders via kitchen display systems and online ordering platforms. These insights not only improve operations but also help deliver a better dining experience.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Lavu

FEBRUARY 28, 2025

These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Here’s what you need to know: Sales Reports : Track revenue, peak hours, product performance, and staff contributions to refine pricing, menu, and staffing.

Inventory 78

Inventory Staffing Point of Sale Inventory Management 78

Modern Restaurant Management

MAY 1, 2020

. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. ” Frequent users adjusted their purchase behavior. consumers’ food purchasing trends before, during and after the COVID-19 stay-at-home restrictions.

Food and Beverage 479

Food and Beverage Food and Beverage Purchasing Food Supply 479

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. With the restaurant industry facing an ongoing labor shortage , it’s more crucial than ever to offer your staff the best experience possible, which includes optimizing their payments experience.

Customer Experience 309

Customer Experience Point of Sale Purchasing Staffing 309

Modern Restaurant Management

DECEMBER 21, 2022

That said, staffing will continue to be an obstacle for the restaurant industry in 2023. Restaurants will need to battle with both the struggles of decreased value based on negative satisfaction ratings from off-premise dining experiences as well as increased labor costs.

Food and Beverage 419

Food and Beverage Food and Beverage Staffing Chef 419

Modern Restaurant Management

AUGUST 17, 2020

Consumers rallied to support local restaurants, as nearly 40 percent of respondents in the US and 36 percent in the UK noted they purchased more frequently from independent brands during stay-at-home-orders. This is compared to only 23 percent of the US and 17 percent of UK consumers reporting an increase in purchasing from national chains.

Food and Beverage 493

Food and Beverage Food and Beverage Purchasing Point of Sale 493

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. Many operators do not understand the importance of purchasing well. These are channels that e-commerce brands, like Amazon, have mastered.

Staffing 450

Staffing Customer Experience Culinary Education Purchasing 450

Modern Restaurant Management

JANUARY 8, 2024

. – James Passafaro, opsi co-founder Unfortunately, 2024 is gearing up to be an even more difficult year financially for small and medium-sized businesses due to the continuing rise of interest rates, inflation, and staffing shortages, as well as tougher loan qualification criteria required by banks. It makes everything easier.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

MARCH 11, 2020

. “As we continue to expand our multi-channel strategy, we know customers, particularly independent restaurants, increasingly use cash and carry as a convenient, cost-effective purchasing option,” said US Foods chairman and CEO Pietro Satriano. reducing to approximately 3.0x by the end of fiscal 2021.

Point of Sale 386

Point of Sale Food and Beverage Food and Beverage Purchasing 386

Chef's Toys

DECEMBER 2, 2024

The rebates can be applied instantly at the time of purchase, which helps offset the initial investment in equipment that can lead to long-term savings on energy bills. From customizable food prep equipment to unique plating solutions, the demand for personalized dining experiences has driven the evolution of kitchen equipment.

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Commercial Kitchen Kitchen Equipment Kitchen Design Food Safety 52

Modern Restaurant Management

JUNE 12, 2020

Recognizing innovation in the making, Cuisine Solutions purchased the franchise rights for Taffer’s Tavern locations both in the heart of Washington D.C. The implementation reflects a continued trend for Revel in customer deployments that replace outdated legacy systems and increased business demand for cloud-based systems.

Customer Experience 420

Customer Experience Purchasing Inventory Restaurant Management 420

Modern Restaurant Management

OCTOBER 16, 2019

In an industry plagued with a debilitating turnover rate of 82% according to the Bureau of Labor Statistics, Pared is a crucial staffing tool that bridges the employment gap for both restaurant operators and skilled workers. ”=. . ”=. . “We are thankful for the support of Voodoo Doughnut this holiday season.

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Staffing Chef Hospitality Hospitality 317

Modern Restaurant Management

DECEMBER 16, 2019

Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.” Industry Continues to Grow, Adding to Mounting Staffing and Retention Pressures. Restaurants continue to face significant staffing pressures.

Food and Beverage 322

Food and Beverage Food and Beverage Purchasing Food Prices 322

Modern Restaurant Management

JUNE 28, 2024

The former shows its commitment to customer satisfaction by running counter to the “shrinkflation” trend and providing more bang for the customer’s buck , while striving to maintain a cultured dedicated to quality. Olive Garden is next among major chains, up four percent to 83. Social activities (e.g.,

Food and Beverage 294

Food and Beverage Food and Beverage Inventory Management Customer Experience 294

Total Food Service

OCTOBER 22, 2023

Staffing and payroll software This tech can help you streamline payroll, taking the headache out of the process, while simultaneously optimizing your labor costs. How will this technology improve the customer experience? So, consider how your customer experience will be impacted by the solution you purchase.

Kitchen Display System 89

Kitchen Display System Inventory Recipes Staffing 89

Lavu

NOVEMBER 27, 2024

Sales Data & Reporting : Use real-time analytics to optimize menu pricing, staffing, and promotions. Automated alerts let managers know when supplies are running low, avoiding last-minute purchases and ensuring you’re always prepared during busy hours. Basically you give the customer a discount for paying cash.

Inventory 78

Inventory Customer Experience Point of Sale Inventory Management 78

Lithos POS

DECEMBER 19, 2023

They are responsible for essential licenses, purchases, employee incentives, and customer satisfaction. Staffing Strategies Proper placing and scheduling of staff is important. To speed up your service and give a premium customer experience you need enough employees. Everything you can is related to the customer.

Restaurant Management 52

Restaurant Management Restaurant Manager Customer Experience Kitchen Management 52

Lithos POS

SEPTEMBER 24, 2024

These reports help you make informed purchasing and inventory management decisions, optimize costs, and ensure the efficient operation of your kitchen. From daily sales reports to customer preferences and offer performance, the system provides valuable analytics that can help you make smarter business decisions.

Inventory Management 52

Inventory Management Inventory Point of Sale Customer Experience 52

Lithos POS

FEBRUARY 25, 2025

By analyzing historical sales data, you can adjust prices in a way that attracts customers while maintaining healthy profit margins. For example, retail businesses can use data knowledge to offer competing prices during top purchasing periods, while restaurants can optimize bid prices based on customer folders and customer preferences.

Kitchen Display System 52

Kitchen Display System Inventory Management Inventory Staffing 52

Lavu

MARCH 11, 2020

While the most comprehensive restaurant management system might be tempting to purchase, you might not actually need a complete one. On the other hand, you might purchase a system that doesn’t have enough of what your restaurant needs. However, choosing a single software solution is more cost-effective than purchasing several.

Restaurant Management 78

Restaurant Management Restaurant Manager Inventory Inventory Management 78

Modern Restaurant Management

JULY 20, 2021

The report takes a look at thousands of reviews, listings, and rankings from the past year to identify which brands are going above and beyond to acquire and retain brand loyal customers through local search optimization. The report revealed several key findings about the Restaurant industry's online and offline customer experience.

Food and Beverage 474

Food and Beverage Food and Beverage Customer Experience Purchasing 474

Total Food Service

SEPTEMBER 4, 2023

A sampling of the rotating cuisine from Executive Chef Rob Rubba at Oyster Oyster in Washington DC What’s the customer experience you’re after that you’re trying to produce every day? I love the experience of the magic they can provide. All we seem to hear about are the challenges with staffing.

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Chef Staffing Food Service Food Service 40

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer.

Food and Beverage 426

Food and Beverage Food and Beverage Staffing Customer Experience 426

Modern Restaurant Management

JULY 28, 2021

As an example, an intelligent offer management strategy developed for a store chain helped the company shift the flow of customers to times when the store was well staffed, thereby mitigating the risk of revenue loss during periods of lean labor availability. These approaches cut the time it takes to serve patrons.

Customer Experience 493

Customer Experience Inventory Management Staffing Recipes 493

Modern Restaurant Management

JANUARY 15, 2020

” Restaurant Turnover Continues to Rise, Adding to Staffing Difficulties. Staffing difficulties continue to rise for restaurants. Insights will help brands tap into their customer’s wants, connect with their target audiences and create a loyal following by identifying the appropriate tools and messaging.

Food and Beverage 275

Food and Beverage Food and Beverage Purchasing Restaurant Management 275

Modern Restaurant Management

OCTOBER 8, 2020

The integration exhibits labor costs vs. sales allowing operators to manage staffing and review labor KPIs, both on the 7shifts app and website. Consult accurate sales projections based on the previous year’s metrics to inform staffing and operational decisions. They're all happier,” she added. Impact App.

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386

Modern Restaurant Management

NOVEMBER 19, 2020

Olo now offers Dine-In as a handoff mode to support this use case, providing options to improve the operational flow and the customer experience. UniFocus Mobile will now enable notifications on wearable devices, like smart watches, to ensure managers are notified immediately of urgent staffing issues. Pizza Blanket Sells Out.

Food and Beverage 367

Food and Beverage Food and Beverage Chef Amusement Park 367

Modern Restaurant Management

JULY 6, 2023

It also makes it difficult to cover fixed costs, which has become even worse due to struggles with inflation, supply chain disruptions and staffing shortages following the pandemic. However, there’s an opportunity to turn slow nights into "grow" nights and counter declining revenue by changing customer behavior.

Customer Experience 450

Customer Experience Staffing Chef Purchasing 450