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2025 Restaurant Outlook: A Recipe for Success with Risk Management

Modern Restaurant Management

Technology: The Double-Edged Sword Technological innovation continues to redefine the restaurant industry, offering tools to enhance efficiency and improve the customer experience. Meanwhile, AI is being deployed to personalize guest experiences, handle reviews and even follow up with patrons to encourage repeat visits.

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Beyond Menus: Creative QR Code Uses for Restaurants

Modern Restaurant Management

To capitalize on this momentum, here’s how to use QR codes as part of your recipe for creating brand awareness and improving customer experience. Whip Up More Customer Engagement More than 60 percent of restaurants say their top strategic goal is improving digital customer engagement.

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Prioritizing Restaurant Maintenance – The Recipe for Long-Term Success  

Modern Restaurant Management

Proper maintenance can enhance food quality, customer experience, and overall efficiency. A CMMS also helps restaurants remain compliant by documenting tasks and tracking standards for regular inspections or audits. In the restaurant industry, optimizing maintenance practices is crucial for success.

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

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Track These Restaurant Analytics (Infographic)

Modern Restaurant Management

By evaluating recipes, portion sizes and inventory levels, for instance, opportunities to cut back expenses are illuminated. With the right tools, running a business can be streamlined and the customer experience improved. These findings may be used to reduce food waste and operating costs.

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Three Simple Ways Restaurants Can Embrace IoT in 2022

Modern Restaurant Management

There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. But where can you start?

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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition. Why prioritize the customer experience? Customer retention costs less than customer acquisition.