Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

Customer Experience 473

Customer Experience Recipes Inventory Inventory Management 473

Modern Restaurant Management

MARCH 7, 2025

They have to balance keeping customers happy while making sure their staff gets paid fairly. Throw in staffing shortages, inflation and rising labor costs and it’s a recipe for chaos. Restaurants must rethink their approach to tipping to retain staff and keep customers happy. Simplifies the tipping process for customers.

Staffing 251

Staffing Recipes Customer Experience 251

Modern Restaurant Management

SEPTEMBER 22, 2022

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. In addition to improving the customer experience, it allows everything to run more efficiently, increases table turnover, and increases the bottom line.

Point of Sale 450

Point of Sale Customer Experience Staffing Recipes 450

Modern Restaurant Management

MARCH 5, 2025

The Turning Point: Expanding into CPG Scaling an artisan food business isn’t just about making more product—it’s about ensuring that growth doesn’t dilute quality, customer experience, or operational efficiency. Opening 10 more stores wasn’t financially feasible.

Food Safety Regulations 322

Food Safety Regulations Food Safety Recipes Customer Experience 322

Modern Restaurant Management

MARCH 26, 2020

Restaurants’ technology infrastructure has become more complex and the network even more vital to the customer experience. Downtime is no recipe for success. Improve the customer experience as envisioned when technology solutions were originally purchased. Support Models Don’t Capture the Details.

Food and Beverage 546

Food and Beverage Food and Beverage Customer Experience Staffing 546

Modern Restaurant Management

DECEMBER 30, 2021

Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. Seamless integrations are critical for positive customer experiences and getting a full range of access to new applications, companies, and tech that are rapidly entering the market. POS Integrations.

Customer Experience 579

Customer Experience Restaurant Management Restaurant Manager Point of Sale 579

Modern Restaurant Management

MARCH 27, 2024

With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition. Why prioritize the customer experience? Customer retention costs less than customer acquisition.

Customer Service 474

Customer Service Customer Service Customer Experience Recipes 474

Modern Restaurant Management

MARCH 6, 2023

Centralizing communications and task management allows restaurants to easily educate new and existing employees on all aspects of the business, ranging from cleaning procedures to menu or recipe changes.

Staffing 469

Staffing Customer Experience Recipes 469

Modern Restaurant Management

MARCH 6, 2024

While these are more of an entertainment experience, it is more likely that other XR-based technology (Extended Reality) like Augmented Reality be used to provide unique and improved information and improved customer experiences.

Customer Experience 472

Customer Experience Customer Service Customer Service Inventory Management 472

Modern Restaurant Management

DECEMBER 1, 2021

We’ve seen restaurants pivot to contactless methods for a safer customer experience. In many restaurants, customers can also pay via the QR code online at the end of their meal. Recipe viewing capability – streamline your training efforts and make changing your menu a breeze! Contactless Technology.

Kitchen Display System 508

Kitchen Display System Point of Sale Recipes Customer Experience 508

Modern Restaurant Management

AUGUST 16, 2023

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Apps tailored to the customer make it easier for all diners to have a more pleasant restaurant experience.

Customer Experience 419

Customer Experience Inventory Inventory Management Food and Beverage 419

Modern Restaurant Management

SEPTEMBER 12, 2024

Every restaurant’s mission is to get customers in the door and then keep them coming back for more. While there’s no single recipe for recruitment and retention success, many restaurateurs are leveraging a proven approach: loyalty programs.

Recipes 447

Recipes Purchasing Customer Experience Catering 447

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. .”

Recipes 527

Recipes Food and Beverage Food and Beverage Hospitality 527

Modern Restaurant Management

JANUARY 30, 2023

Automating these procedures can save about an hour of labor per day while improving the customer experience and equipment uptime, protecting inventory and more. Sharing recipe updates through thumb drives is a common one. It also relieves employee stress and helps prevent burnout in a high-turnover environment.

Staffing 474

Staffing Recipes Inventory Kitchen Equipment 474

Modern Restaurant Management

OCTOBER 1, 2022

Focus on enhancing customer experience, which is one of the decisive factors for converting visitors into clients. Post valuable content, such as recipes, interviews, advice from the chef, or news about your restaurant. What should a restaurant website have? The key point is consistency and frequency.

Recipes 508

Recipes Customer Experience Chef 508

Modern Restaurant Management

DECEMBER 7, 2022

They can be drawn in with the aspect of learning new flavor profiles and experimenting with sustainable farm-to-table recipes. It can be easy and relatively inexpensive to experiment with these trends without abandoning your established crowd favorites. Offer Discounts with Time Limits.

Recipes 508

Recipes Customer Experience 508

Modern Restaurant Management

MARCH 31, 2021

These efforts should be made clear but not necessarily glaring or overt; customers’ very important secondary need is to enjoy the culinary arts in an environment of some normalcy. Successful restaurants will create a customer experience that features abundance and the elevated hospitality that will make the experience memorable.

Restaurant Manager 474

Restaurant Manager Restaurant Management Hospitality Hospitality 474

Modern Restaurant Management

DECEMBER 18, 2024

. – Wing Snob Co Founder Jack Mashini Restaurants get quicker, more personalized with content display: Restaurants rely on signage for many critical moments in time during the dining experience, from advertising, to deal promotion, to menu boards, to order processing, and more.

Food and Beverage 419

Food and Beverage Food and Beverage Catering Catering 419

Modern Restaurant Management

DECEMBER 28, 2023

With the holidays upon us and as we move into the new year, we expect more consumers will use delivery for their hosting needs – whether it’s to get the secret ingredient for that famous family recipe or festive decor to perfect their holiday tablescape. Chaos Cuisine As the U.S.

Food and Beverage 474

Food and Beverage Food and Beverage Chef Recipes 474

Modern Restaurant Management

DECEMBER 5, 2019

The menu consists of recipes curated from the magazine and its YouTube channel, such as spicy pork soup and rigatoni with cauliflower bolognese. The challenge has created a new urgency to deploy digital platforms and technologies that will streamline operations while also delivering new customer experiences that build loyalty.

Commercial Kitchen 303

Commercial Kitchen Point of Sale Recipes Customer Experience 303

Modern Restaurant Management

OCTOBER 5, 2022

In today’s digital world, restaurant and food brands need to focus on digital engagement that freshens up the overall customer experience (CX), making the process more convenient, informative, and integrated from start to finish. So how can you make your loyalty program stand out instead of going stale?

Recipes 485

Recipes Customer Experience Restaurant Management Restaurant Manager 485

Modern Restaurant Management

FEBRUARY 25, 2020

The digital platform will offer recipe inspiration, how-to videos, baking trend analysis and an interactive forum that allows users to submit questions and connect with baking experts and peers from across the country. ” For customers, the only requirement is a digital wallet. ” QikServe Teams with FreedomPay.

Recipes 348

Recipes Customer Experience Purchasing Cruise 348

Modern Restaurant Management

DECEMBER 11, 2019

How is one to keep pace with these requirements, much less actually run a business that is not centered on regulations but rather, on producing great products and services along with compelling customer experiences?

Point of Sale 354

Point of Sale Food Safety Food Supply Recipes 354

Modern Restaurant Management

NOVEMBER 14, 2019

I spent 20 years working on my recipes before I opened up my first Famous Dave’s restaurant. All of these recipes are award-winning recipes that have withstood the test of time. We're the only restaurant company that is in Walmart, Sams Club, Menards Costco and Target.

Recipes 361

Recipes Staffing Customer Experience Restaurant Management 361

Let's Chat Snacks

JUNE 6, 2023

From robotics that prepare recipes and relieve the need for costly labor to apps that collect consumer data to personalize the customer experience, AI is serving up solutions that are transforming the foodservice landscape. Artificial intelligence is giving us all a lot of food for thought.

Recipes 130

Recipes Customer Experience 130

Modern Restaurant Management

FEBRUARY 18, 2020

In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. food costs and recipe costing that makes sense.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Lavu

NOVEMBER 30, 2024

Customer Experience : Faster service with accurate orders via kitchen display systems and online ordering platforms. These insights not only improve operations but also help deliver a better dining experience. Improving the Customer Experience One of the biggest perks of POS integrations is happier customers.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

OCTOBER 23, 2019

Your customers bring their expectations and their desires. When your restaurant’s brand persona aligns with your patrons’ tastes, you’ve got the recipe for a blissful customer experience.

Chef 290

Chef Recipes Customer Experience Catering 290

Modern Restaurant Management

MAY 27, 2020

Service Management Group (SMG) has become the first experience management platform to integrate ratings and review data from the third-party delivery industry. With delivery service review data available alongside customer feedback and operational data, brands have a more holistic and actionable view of the customer experience.

Food and Beverage 441

Food and Beverage Food and Beverage Recipes Food Service 441

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. ” Value of Customer Experience New Qualtrics data shows that companies lost $3.7 trillion (7 percent of total revenue) due to poor customer experience in 2023.

Food and Beverage 492

Food and Beverage Food and Beverage Purchasing Staffing 492

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. One of our biggest restaurant customers, Kura Sushi, has been ahead of the curve with its technological solutions. . – Joe Hand Jr.,

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

Culinary Digital

JANUARY 2, 2024

From kitchen operations to customer experience, from sustainability to brand identity, we’ll delve into how a streamlined menu can be your recipe for success. So, if you’re curious how simplifying your menu can lead to greater efficiency, better cost control, and happier customers, join us on this culinary journey.

Inventory 147

Inventory Recipes Catering Catering 147

Culinary Digital

APRIL 13, 2022

Many of us struggle to remember what we had for breakfast a couple days ago, so relying on an annual customer satisfaction survey will not capture the right feedback and data required to make meaningful changes to your recipes, preparation, and presentation. But why is this important?

Nutrition 130

Nutrition Recipes Customer Experience Food Service 130

Food Safety Tech

OCTOBER 2, 2023

Elevating the customer experience. IoT can also improve the customer experience. Smart shelves equipped with sensors, for example, can offer personalized recommendations, nutritional information and/or recipe suggestions based on customer preferences.

Food Safety 122

Food Safety Inventory Management Inventory Customer Experience 122

Modern Restaurant Management

JUNE 24, 2020

. “Lunchbox’s focus on personalized guest experience is bringing sales and data back where it belongs – in the hands of the restaurant, not third parties,” says Kabakoff. Virturant provides proven chef-created recipes, ingredient lists, packaging and suppliers, and handles marketing to drive sales.

Point of Sale 539

Point of Sale Hospitality Hospitality Recipes 539

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. It’s the ideal ingredient base for a DIY buildable bowl, taco or burrito meal-kit recipe. ” says Antonio Primo, Managing Partner, VC Capital Holdings.

Food and Beverage 405

Food and Beverage Food and Beverage Chef Online Ordering Systems 405

Lithos POS

FEBRUARY 9, 2025

Restaurants are developing rapidly, managing technological innovations that increase customer experience, streamline operations, and improve efficiency. Some restaurants even experiment with the development of AI-controlled recipes and create new meals based on customer preferences and market trends.

Kitchen Display System 40

Kitchen Display System Customer Experience Food Supply Food Preparation 40