Modern Restaurant Management
DECEMBER 30, 2024
In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. Here are two places where I predict AI will have a majori mpact in the restaurant industry in the new year.
Modern Restaurant Management
OCTOBER 21, 2024
When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. So, focus on these attributes.
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Modern Restaurant Management
NOVEMBER 16, 2021
Going digital – increasingly a top choice among restaurant management. Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. Bottom line?
Modern Restaurant Management
JANUARY 5, 2021
As companies pivot to address all these issues, it is vital that consumer experience remains a top priority, especially given the impacts of the pandemic can negatively impact customer experience and in turn the customer’s perception of the brand. What is the future of the restaurant industry post-COVID?
Modern Restaurant Management
JULY 28, 2020
The transition to digital experiences is an issue every industry is having to address, but is uniquely challenging in an industry where personal interactions are the norm and a critical part of the customer experience. Restaurant management software vendor Upserve found that, in large suburbs across the U.S.,
Modern Restaurant Management
MAY 14, 2020
Ensuring a positive digital customer experience entails optimizing various channels and technological infrastructure to improve how customers navigate a restaurant’s online persona. Creating Digital Customer Experiences: Three Best Practices.
Modern Restaurant Management
DECEMBER 8, 2021
Dan Cathy, the CEO of Chick-fil-A , recently estimated that about 30 precent of drive-thru customers are driving off, abandoning the wait, because the lines are so long, something human observation and traditional means of data, like sales, cannot completely capture. This is where the rubber meets the road for vision AI.
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