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Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

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Escalation Process

Food Safety Experts

Download our guide now. Enhance your strategies for dealing with customer feedback and internal obstacles. Click here to download the PDF now and start refining your resolution process. Additionally, this approach is crucial for maintaining high standards in food safety and customer service.

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Four Ways To Up Your Social Media Game Post-Shutdown

Modern Restaurant Management

Twitter, on the other hand, is great for sharing news and managing customer service. For additional tips, download the Small Business Owner's Social Media Marketing Playbook from Ripl. Find out which one performs best for you and focus your energies there. Create Anticipation.

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Pros and Cons of Touchless Payment Methods in Restaurants

Modern Restaurant Management

When a customer enters a restaurant, their information must be protected and safe from would-be criminals. Improved Customer Loyalty Programs. When customers download your restaurant’s mobile app, they should also be able to connect a credit or debit card to their account.

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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

The Restaurant Job of the Future: Tech-Savvy and Customer-Centric. They may be expected to download staffing apps onto their personal cell phones for communication purposes or smartwatches so cooks and other staff can respond to applications on a wearable device in order to keep their hands free for work.

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MRM Research Roundup: QSR Update and What Feeds Us

Modern Restaurant Management

“Wait times, poor customer service and order inaccuracy — not price — are being cited in our surveys as the top reasons for dissatisfaction,” said Acerra. Nearly half of all respondents download an app to earn loyalty rewards and 39 percent report downloading an app for a deal or a promotion.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Reducing the transactional parts of a server's job allows them to focus on building relationships with their guests, providing superior customer service and managing the more complex requests and interactions. Enter digital tableside ordering.

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