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Pros and Cons of Touchless Payment Methods in Restaurants

Modern Restaurant Management

When a customer enters a restaurant, their information must be protected and safe from would-be criminals. Improved Customer Loyalty Programs. When customers download your restaurant’s mobile app, they should also be able to connect a credit or debit card to their account. Cons of Touchless Payments.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Reducing the transactional parts of a server's job allows them to focus on building relationships with their guests, providing superior customer service and managing the more complex requests and interactions. Customers skip the line entirely. Enter digital tableside ordering.

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MRM Research Roundup: QSR Update and What Feeds Us

Modern Restaurant Management

” In 2021, the quantity per transaction — or how many items were purchased in a single order — was up 14.3 “Wait times, poor customer service and order inaccuracy — not price — are being cited in our surveys as the top reasons for dissatisfaction,” said Acerra. percent compared to 2019.

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Must-Have Restaurant POS Integrations That Save Time and Money

Lavu

Millennials and post-millennials/generation Z (1995-2015) command a large portion of the United States purchasing power, so staying relevant to this demographic has never been more important. Customer Engagement & Business Operations. Likewise, this helps with the ability of your staff to provide better customer service.

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Not Just a Trend: The Restaurant Loyalty App

Lavu

devise how customers will earn points or rewards. o app launch with promotions for customers to download your app. remember to make rewards achievable and realistic. o be creative, purchase small amounts of swag like hats or glasses. o base it on number of items, spending levels, or number of visits.

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Unfortunate Disconnect Between Supplier and Retailer Leads to Death Due to Undeclared Peanuts

Penn State Food Safety Blog

Customers who have purchased these cookies should bring back the product to Stew Leonard’s customer service for a full refund. This is a tragedy that should have never happened and our sympathy is with the family of this Stew Leonard’s customer. Please download PDF above to see related documents)

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Not only will it be a slow transition back to dine-in, but people will be more aware of all of the food they’re purchasing and want to be educated consumers. Foot-traffic studies can help QSR marketers capture consumers whose customer journey includes exposure to digital ads but ends with an in-store purchase. for example.