Modern Restaurant Management

MARCH 1, 2022

“Wait times, poor customer service and order inaccuracy — not price — are being cited in our surveys as the top reasons for dissatisfaction,” said Acerra. Nearly half of all respondents download an app to earn loyalty rewards and 39 percent report downloading an app for a deal or a promotion.

Food and Beverage 184

Food and Beverage Food and Beverage Purchasing Nutritionist 184

Lavu

APRIL 8, 2020

Customer Engagement & Business Operations. For busy restaurants with waiting lists and numerous tables, a POS restaurant integration critical to optimizing customer service includes reservation and table management integration. Likewise, this helps with the ability of your staff to provide better customer service.

Point of Sale 78

Point of Sale Inventory Inventory Management Customer Service 78

Modern Restaurant Management

DECEMBER 17, 2020

22 percent of customers are looking to buy restaurant merchandise. 22 percent of those polled are interested gifting recipe books. Download the full study here. Of those interested in this option, it is especially popular with Millennials (36 percent). 18 percent of respondents were interested in cocktail kits.

Food and Beverage 167

Food and Beverage Food and Beverage Purchasing K-12 167

Modern Restaurant Management

AUGUST 19, 2020

Creating and optimizing the menu based on US Foods’ exclusive food-costing tools, industry analysis and recipes designed by in-house chefs that focus on both profitability and diner trends. OhWaiter enables businesses to provide full-service to guests via text message (SMS) alerts without downloading an app.

Food and Beverage 206

Food and Beverage Food and Beverage Chef Purchasing 206

Modern Restaurant Management

JULY 14, 2020

The company currently serves more than 500 hospitality customers in categories such as fine dining, fast casual, breweries, food halls and hotels. “The hospitality industry, now more than ever, needs technology to help bars and restaurants reopen safely, while providing a quality customer service experience.

Chef 165

Chef Hospitality Hospitality Food and Beverage 165

Modern Restaurant Management

DECEMBER 12, 2019

Beginning tomorrow, the app will be available for download on iOS and Android. “Coolgreens Market is a very cool concept that is designed to make it even easier for our guests to get our healthy, delicious recipes. Coolgreens to Introduce Smart Fridges to Dallas Market.

Purchasing 110

Purchasing School Lunch Kitchen Design Hospitality 110

Modern Restaurant Management

FEBRUARY 1, 2021

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

Food and Beverage 133

Food and Beverage Food and Beverage Customer Service Customer Service 133