Modern Restaurant Management

MARCH 20, 2025

Negative reviews can deter potential clients, and varying service quality can undermine the trust you’ve worked hard to establish. To address this, start by standardizing your service. Develop clear guidelines and standards for every aspect of your operation, from food preparation to delivery and set-up.

Catering 352

Catering Catering Inventory Customer Experience 352

Modern Restaurant Management

DECEMBER 29, 2020

“Another bonus is being able to share the exact status of my customers’ food preparations with them while their meals are being prepared, all the while ensuring the best customer service is provided.” so that meals get delivered hot and fresh to every customer’s doorstep.”

Food Preparation 493

Food Preparation Customer Service Customer Service 493

Modern Restaurant Management

JUNE 12, 2024

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. Turning to AI, restaurants can further optimize their operations and customer engagement. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste.

Inventory 473

Inventory Inventory Management Customer Experience Staffing 473

Modern Restaurant Management

MARCH 6, 2024

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

Customer Experience 472

Customer Experience Customer Service Customer Service Inventory Management 472

Modern Restaurant Management

OCTOBER 7, 2024

Food Waste Management Food waste management has always been a challenge for the restaurant industry. Because each person is different and may not have been trained well in food preparation, the level of waste can be extremely high. It also means fewer chef-driven creative specials and more management-driven menu items.

Food and Beverage 474

Food and Beverage Food and Beverage Food Preparation Customer Service 474

Modern Restaurant Management

FEBRUARY 5, 2025

Chatmeter used its generative AI platform, Pulse Ai: Signals, to analyze more than two million customer reviews and understand why most consumers are opting for pick up or cooking at home: growing frustration with expensive fees, delayed deliveries, incorrect orders and poor customer service.

Customer Service 309

Customer Service Customer Service Food Preparation Restaurant Management 309

Modern Restaurant Management

MARCH 3, 2021

For restaurants, this seems relatively simple, but employers should not stop at customer service areas or food preparation areas. Also consider lobbies (where customers may gather and wait), as well as bars. Identify hazards of when and where employees may be exposed to COVID-19.

Customer Service 399

Customer Service Customer Service Food Preparation Hospitality 399

Modern Restaurant Management

AUGUST 16, 2023

Acquiring this technology allows restaurant owners to focus on creating delicious food and providing excellent customer service — the POS system takes care of the rest. Automation can and should fine-tune operational processes and human customer service.

Customer Experience 419

Customer Experience Inventory Inventory Management Food and Beverage 419

The Restaurant Warehouse

OCTOBER 23, 2023

When applied to traditional food service establishments, a system is typically seen as something that does not belong and is not conducive to food preparation and serving the customer. Essentially, food service systems can be categorized into three groups: computerized or automated, semi-automated, and manual.

Food Preparation 52

Food Preparation Food Service Food Service Commercial Kitchen 52

Culinary Digital

MARCH 20, 2024

The outcome is that new servers can quickly offer a level of service that aligns seamlessly with the company standards, enhancing the overall customer experience. Furthermore, the streamlined menu promotes consistency in food preparation and presentation, a critical element in customer satisfaction and maintaining reputation.

Food Preparation 130

Food Preparation Customer Service Customer Service Food and Beverage 130

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. Plus, their kitchen staff now uses the Kitchen Display System to receive orders, speeding up communication and food preparation. This change reduced wait times by 30% and improved order accuracy.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

DECEMBER 21, 2022

Reward-based loyalty programs remain one of the best ways to deepen those customer relationships and create an opportunity to increase order frequency among their most valuable consumer sets, so we can expect to see continued incentive programs to draw in repeat visitors.

Food and Beverage 493

Food and Beverage Food and Beverage Inventory Kitchen Display System 493

Modern Restaurant Management

DECEMBER 3, 2020

"ezCater's platform provides effortless online ordering and exceptional customer service." "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

Catering 414

Catering Catering Food and Beverage Food and Beverage 414

Lithos POS

FEBRUARY 9, 2025

AI-Powered Automation & Robotics AI and automation transform the operation of restaurants, reduce labor costs, and improve service speed. Many restaurants use chatbot-controlled AI for customer service, predictive analysis for inventory management, and robotic kitchen assistants for food preparation.

Kitchen Display System 40

Kitchen Display System Customer Experience Food Supply Food Preparation 40

Modern Restaurant Management

DECEMBER 17, 2020

It also found that consumers: Shop locally for quality goods and experiences : In addition to supporting the local community, consumers choose to shop at small businesses for the quality of goods (48 percent) and customer service (45 percent) as well as the ability to find unique/niche merchandise (44 percent).

Food and Beverage 419

Food and Beverage Food and Beverage Purchasing K-12 419

Modern Restaurant Management

JULY 14, 2020

Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. The company currently serves more than 500 hospitality customers in categories such as fine dining, fast casual, breweries, food halls and hotels.

Chef 410

Chef Hospitality Hospitality Food and Beverage 410

Modern Restaurant Management

JUNE 24, 2020

The stress impacts customer service and availability due to working multiple jobs and attrition. Temperature is displayed on an LCD; data can be automatically transmitted to iMonnit software for recipe creation and refinement, as well as food production or preparation.

Point of Sale 539

Point of Sale Hospitality Hospitality Recipes 539

Lavu

FEBRUARY 21, 2025

Its Kitchen Display System (KDS) improves communication between staff, reducing errors and speeding up food preparation. Lavu also integrates payroll tools for staff management and scheduling, while offering loyalty program features to simplify operations and boost customer retention.

Inventory 78

Inventory Inventory Management Kitchen Display System Customer Service 78

The Foody Gram

MARCH 19, 2024

This also allows your staff to focus on other crucial tasks, such as food preparation and customer service. A food online ordering system doesn't just cater to the growing demand for convenience; it also opens up new revenue opportunities and improves overall operational efficiency.

Online Ordering Systems 88

Online Ordering Systems Catering Catering Food Preparation 88

HoodFilters

JUNE 19, 2024

Let’s explore the types and materials that make each system unique: Types of Food Truck Ventilation Systems Food trucks typically use canopy hoods, which cover a significant area over the cooking space, or low proximity hoods, which are closer to the cooking surface and more effective in smaller spaces.

Commercial Kitchen 59

Commercial Kitchen Catering Catering Food Preparation 59

Lithos POS

DECEMBER 12, 2024

Orders are immediately transmitted to the kitchen through the KOT (Kitchen Order Ticketing) system, which ensures faster and more accurate food preparation. The app’s real-time order tracking provides clear communication between the waiter and the kitchen, helping to prevent misunderstandings and ensure timely service.

Kitchen Display System 52

Kitchen Display System Customer Experience Customer Service Customer Service 52

Lithos POS

MARCH 27, 2023

For example, by providing a self-ordering option in your restaurant, the order processing time can be reduced and the automated kitchen equipment helps you to speed up your food preparation processes. Automation eliminates possible misunderstandings between customers and employees. Now customers can order and pay for themselves.

Inventory Management 52

Inventory Management Inventory Point of Sale Customer Experience 52

Riddhi Display

FEBRUARY 21, 2023

Take into account the overall dimensions and ensure that there is enough countertop space for both cooking and food preparation. For instance, Riddhi Display is one of the top cooking equipment manufacturers in India offering a wide range of equipment for the food industry.

Commercial Kitchen 52

Commercial Kitchen Kitchen Equipment Food Supply Food Preparation 52

Lithos POS

SEPTEMBER 27, 2023

Streamlining Customer Management Managing customers is a crucial element in a restaurant business. To increase your sales and boost customer retention you need to provide exceptional customer service. POS helps you to provide a seamless customer experience. And CRM-integrated POS helps you with that.

Inventory 69

Inventory Point of Sale Inventory Management Customer Experience 69

Lithos POS

DECEMBER 19, 2023

It will help him to Manage food preparation processes, and ensure the quality of dishes. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere.

Restaurant Management 52

Restaurant Management Restaurant Manager Customer Experience Kitchen Manager 52

Chef's Deal

DECEMBER 25, 2023

Understanding and implementing ergonomic design is not just about compliance with health and safety standards; it’s about creating a workspace that supports the physical health of the staff and enhances the workflow, ultimately reflecting the quality of service and food preparation.

Commercial Kitchen 45

Commercial Kitchen Kitchen Design Kitchen Equipment Food Preparation 45

Chef's Deal

APRIL 22, 2024

Refrigerated prep tables serve as a cornerstone in the operational efficiency of commercial kitchens, blending crucial refrigeration with a versatile work surface to streamline food preparation processes. In case of an issue, their exceptionally supportive customer service responds to you promptly.

Commercial Kitchen 52

Commercial Kitchen Food and Beverage Food and Beverage Food Safety 52

Chef's Deal

JULY 18, 2024

Check their Google reviews and testimonials to understand their quality, reliability, and customer service. By installing wall-mount fridges above working counters or prep tables, staff can keep essential ingredients within arm’s reach, streamlining food preparation and service processes.

Commercial Kitchen 59

Commercial Kitchen Food and Beverage Food and Beverage Kitchen Design 59

Chef's Deal

OCTOBER 21, 2024

The company has a vast network with over 1,700 Everest-authorized service companies nationwide to ensure the highest customer satisfaction with excellent customer service. Everest Refrigeration is recognized for its commitment to quality, innovation, and customer satisfaction in the commercial refrigeration industry.

Food and Beverage 59

Food and Beverage Food and Beverage Commercial Kitchen Chef 59

Lithos POS

OCTOBER 20, 2022

For a busy restaurant business, understaffing can negatively affect your service quality. The customer has to wait for a long time for food. To provide the best customer service experience, you need to ensure that your front-of-house staff is working properly.

Inventory 40

Inventory Point of Sale Chef Food Preparation 40

Food Safe System

FEBRUARY 22, 2022

Your business plan will cover your marketing and customer service plans. You may wish to create a station for salad preparation. For instance, there are standards that apply to food preparation, storage, and disposal, and these will naturally affect how you organize your kitchen and its zones.

Food and Beverage 52

Food and Beverage Food and Beverage Kitchen Equipment Point of Sale 52

Chef's Deal

JANUARY 29, 2024

Efficient kitchen equipment can optimize staff productivity, reducing labor hours needed for food preparation and cleaning, thus contributing to overall cost savings. You can also search specifications that lower water consumption, expedite cooking or food processing times, and facilitate operation and maintenance.

Commercial Kitchen 45

Commercial Kitchen Kitchen Equipment Chef Food and Beverage 45

Modern Restaurant Management

DECEMBER 9, 2019

For restaurant owners and managers, online ordering allows them to streamline their resources, get greater exposure on their web sites, improve their customer service and potentially generate more sales. For customers, online ordering gives them another way to conveniently and efficiently interact with an establishment.

Purchasing 419

Purchasing Hospitality Hospitality Customer Service 419

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386