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This is Slowing Down Your Restaurant Growth — And How to Fix It

Modern Restaurant Management

This means having real-time data at your fingertips, allowing you to make informed decisions about inventory, orders, and staff allocation. Negative reviews can deter potential clients, and varying service quality can undermine the trust you’ve worked hard to establish. To address this, start by standardizing your service.

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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Diners are then informed and happy while fully utilizing the tables you have.

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AI, VR, Holographs and More in QSRs

Modern Restaurant Management

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. Turning to AI, restaurants can further optimize their operations and customer engagement. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste.

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MRM Research Roundup: Super Bowl LIX Edition

Modern Restaurant Management

Chatmeter used its generative AI platform, Pulse Ai: Signals, to analyze more than two million customer reviews and understand why most consumers are opting for pick up or cooking at home: growing frustration with expensive fees, delayed deliveries, incorrect orders and poor customer service.

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Streamlined Menus in the Onboarding Process

Culinary Digital

This specialized product knowledge equips servers with the ability to provide detailed descriptions, make informed recommendations, and confidently answer customer inquiries. The outcome is that new servers can quickly offer a level of service that aligns seamlessly with the company standards, enhancing the overall customer experience.

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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. When applied across hundreds of delivery orders each month, sellers can save a significant amount on per-order costs.