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Restaurants are moving away from bulky point-solutions toward cohesive platforms that seamlessly integrate various tools to streamline ordering and service, foodpreparation, and payment. Gone are the days of archaic paper chit systems communicating orders from the front to back-of-house staff. Want to be Tech-Savvy?
Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Take Chick-fil-a for example: a QSR that is renowned for its fast but attentive, personalized, human-delivered customerservice.
Lavu helps restaurants improve efficiency, manage growth, and enhance customerservice. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM.
The modern KitchenDisplaySystem (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen.
AI-Powered Automation & Robotics AI and automation transform the operation of restaurants, reduce labor costs, and improve service speed. Many restaurants use chatbot-controlled AI for customerservice, predictive analysis for inventory management, and robotic kitchen assistants for foodpreparation.
It also includes a KitchenDisplaySystem (KDS) to help streamline order preparation and improve efficiency. Its KitchenDisplaySystem (KDS) improves communication between staff, reducing errors and speeding up foodpreparation.
This eliminates the need for handwritten notes or verbal communication with the kitchen, reducing the likelihood of errors. Orders are immediately transmitted to the kitchen through the KOT (Kitchen Order Ticketing) system, which ensures faster and more accurate foodpreparation.
Streamlining Customer Management Managing customers is a crucial element in a restaurant business. To increase your sales and boost customer retention you need to provide exceptional customerservice. POS helps you to provide a seamless customer experience. And CRM-integrated POS helps you with that.
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