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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? This line is often blurred.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

The report, which surveyed 127 restaurant executives across the U.S. and Canada, found that technology such as interactive digital menus, in-restaurant mobile apps, and augmented reality experiences are playing a vital role in empowering restaurants to stay relevant and meet the evolving needs and expectations of diners.

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AI, VR, Holographs and More in QSRs

Modern Restaurant Management

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What do you anticipate the restaurant of the future will look like with respect to AI?

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MRM Research Roundup: Super Bowl LIX Edition

Modern Restaurant Management

This "Super" special edition of Modern Restaurant Management (MRM) magazine's Research Roundup has a Super Bowl theme. “Americans love the convenience of delivery, but restaurants who hand the experience over to third party apps without a strategy risk their reputations,” said John Mazur, CEO of Chatmeter.

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Is LAVU Right for You? 3 Restaurant Success Stories

Lavu

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. 3 Restaurant Success Stories first appeared on Lavu.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Sustainability – Gone are the days when consumers didn’t know where their food came from (or where it’s going). For part one, click here.

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Fast Food Restaurant Management – Diving deeper

Lithos POS

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. Now, think of fast food restaurant management as skilled and efficient ensuring that each element works seamlessly together to produce a better dining experience.