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2023 brought new challenges to the table for the restaurant industry, from rising foodprices due to inflation to continued disruptions in the supply chain. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.
Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders. The cost of food delivery is a concern in terms of the fairness of foodprices (69) and pre-tip taxes and service fees (69). The ACSI Restaurant and Food Delivery Study 2024 is based on 14,604 completed surveys.
“Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customerservice and developing long-term loyalty from his satisfied guests. ’ We’re one of the only restaurants serving filet mignon and lobster at fast foodprices.”
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