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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

AI Will Improve Customer Loyalty I don’t know believe there is any other industry in which customer loyalty is more important than it is in the restaurant industry – especially now. Restaurants succeed or fail based on loyalty, which is a direct result of customer experience.

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Celebrating 90 Years of Fresh, Maine Lobster

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. To this day, we still have a member of the family working in the restaurant. Beal’s Lobster Pier is celebrating its 90th anniversary this summer.

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

Despite rising ingredient costs and staffing shortages, more than half of the 8,000 restaurant operators and owners polled globally in Lightspeed’s State of the UK Hospitality Industry , agreed that adopting new technology over the past two years has been critical to their success.

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How AI Alleviates Restaurant Pain Points

Modern Restaurant Management

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. Evidently, restaurants will still have to work to meet increased demand, and customer service must be a focal point even when tightening budgets.

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Restaurant Marketing Has Evolved: Unlock the Preferences of the Modern Customer

Modern Restaurant Management

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.

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MRM EXCLUSIVE: Restaurants’ Lockdown Lessons Are Key to Coping with Soaring Costs

Modern Restaurant Management

Restaurants must keep innovating to elevate the diner experience. It’s a tough time to be in the restaurant business. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. First-Rate Service. Seven out of 10 U.S.

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Tech Investments That Will Help Restaurant Operators Grow Their Business

Modern Restaurant Management

Operators planning for growth are looking into new technology solutions that will help them get where they want to be, while also facing continuing challenges such as high food prices, staffing levels and increased competition.