Modern Restaurant Management

APRIL 28, 2020

Mission critical elements of operational agility and what they ‘mean’ for individual restaurant, food service and hospitality businesses, and the industry at large, in the post-pandemic era.

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Customer Service Customer Service Food Service Food Service 362

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

OCTOBER 10, 2024

Consider a large Mexican fast-casual chain that implemented a tuition coverage program for employees pursuing degrees in fields like agriculture, culinary arts, and hospitality. What kind of skills are most in demand for restaurant and hospitality careers?

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Food Service Manager Food Service Management Customer Service Customer Service 221

Modern Restaurant Management

NOVEMBER 11, 2019

Third-party reviews that note exceptional service at their restaurant (21 percent). “When you think about hospitality, hotels are regularly the first thing that comes to mind. Kahale began working at Illes Foods in 2007 and has held several roles within the company. A restaurant open late (38 percent).

Food and Beverage 297

Food and Beverage Food and Beverage Chef Purchasing 297

Modern Restaurant Management

AUGUST 19, 2020

Plamondon Companies is celebrating 40 years of business in the hospitality industry. They expanded their business into the lodging side of hospitality, opening their first hotel, a Fairfield Inn by Marriott, in Frederick in 1996. “Our associates are the ones that make us a successful hospitality company.”

Food and Beverage 515

Food and Beverage Food and Beverage Chef Purchasing 515

Modern Restaurant Management

JANUARY 3, 2024

" – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

Total Food Service

DECEMBER 5, 2023

Few understand what it takes to succeed in providing a unique food, beverage and merchandise experience for the nation’s sports and entertainment patron. One that does: Dan Smith , President of Legends Hospitality , has more than 40 years of experience, directing all aspects of multi-regional food service and merchandise operations.

Hospitality 98

Hospitality Hospitality Food and Beverage Food and Beverage 98

Modern Restaurant Management

DECEMBER 17, 2020

It also found that consumers: Shop locally for quality goods and experiences : In addition to supporting the local community, consumers choose to shop at small businesses for the quality of goods (48 percent) and customer service (45 percent) as well as the ability to find unique/niche merchandise (44 percent). COVID and Foodservice.

Food and Beverage 419

Food and Beverage Food and Beverage Purchasing K-12 419

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9

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Modern Restaurant Management

JANUARY 17, 2020

We are dedicated to our guests and by welcoming well-qualified franchisees who share our commitment to excellence into the Benihana family, we will be even better positioned to continue providing our guests with the outstanding food and service they have come to know and love!" Hattie Marie's Looks to Franchising.

Food and Beverage 340

Food and Beverage Food and Beverage Customer Service Customer Service 340

Unidine

NOVEMBER 14, 2019

Centered on a dedication to unparalleled hospitality experiences, Unidine Lifestyles specializes in serving senior living communities. It’s about providing customized hospitality experiences that can flex to align with residents’ wishes and evolving needs throughout the continuum of care.” Written by BOSS editorial team.

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Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Minimizing food waste will continue to be a focus in 2020.

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Food and Beverage Food and Beverage Staffing Chef 345

Total Food Service

SEPTEMBER 18, 2023

Initially met with skepticism, self-service ordering kiosks have become an integral part of the hospitality sector. With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Total Food Service

AUGUST 2, 2023

They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders. This level of personalization can significantly enhance the customer experience, fostering loyalty and satisfaction.

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Inventory Management Food and Beverage Food and Beverage Inventory 40

Thomas Cuisine

JUNE 22, 2023

Office Assistant Sandra Kennedy, Patient Cook Cassie Ruckel, Transporter Antonio Gonzalez, and UnitHost Lead Jenny Cruz are all working within our healthcare dining teams to ensure patients, hospital team members, and guests have a pleasant experience when it comes to food and dining onsite. Cassie is one of our patient cooks.

Nutrition 52

Nutrition Senior Living Staffing Customer Service 52

Rosseto

FEBRUARY 12, 2023

For the greatest efficiency, it is wise to opt for multi-purpose utensils which can be used to provide various types of food service. Invest in innovative solutions that enhance your service and make for a memorable experience. With state-of-the-art options, your banquets will stand out from the rest!

Catering 52

Catering Catering Customer Service Customer Service 52

The Restaurant Warehouse

OCTOBER 23, 2023

When applied to traditional food service establishments, a system is typically seen as something that does not belong and is not conducive to food preparation and serving the customer. Essentially, food service systems can be categorized into three groups: computerized or automated, semi-automated, and manual.

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Food Preparation Commercial Kitchen Food Service Food Service 52

Total Food Service

DECEMBER 7, 2023

It’s also important to ensure you’re tagging your business with as many applicable keywords and available services as possible, which will also help ensure you’re appearing in guest searches. Provide Outstanding [Digital] Customer Service Social media channels have become one of the primary ways many guests interact with your brand.

Food and Beverage 52

Food and Beverage Food and Beverage Customer Service Customer Service 52

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

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Food and Beverage Food and Beverage Chef Online Ordering Systems 405

Modern Restaurant Management

FEBRUARY 14, 2020

.” Southern Glazer’s Wine & Spirits is celebrating its 19th consecutive year as the host of the Food Network & Cooking Channel South Beach Wine & Food Festival presented by Capital One (SOBEWFF®), a star-studded, five-day destination event, held February 19 – 23.

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Food and Beverage Food and Beverage Chef Hospitality 329

Modern Restaurant Management

DECEMBER 9, 2019

For restaurant owners and managers, online ordering allows them to streamline their resources, get greater exposure on their web sites, improve their customer service and potentially generate more sales. For customers, online ordering gives them another way to conveniently and efficiently interact with an establishment.

Purchasing 419

Purchasing Hospitality Hospitality Customer Service 419

Modern Restaurant Management

JANUARY 9, 2020

I see significant potential to build upon the solid foundation of the Company’s existing relationships with diners and restaurant partners in terms of Waitr’s product offering and customer service, and I look forward to discussing these initiatives in future interactions with the financial community.”

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Chef Customer Service Customer Service Food Safety 282

Modern Restaurant Management

JANUARY 31, 2025

As businesses seek routes to greater efficiency while still maintaining hospitality, Square’s research shows that 85 percent of restaurant leaders plan to invest in technology, such as new AI and automation tools, to help improve their companies this year. . ” A Year of Challenges U.S.

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Food and Beverage Food and Beverage Food Service Food Service 221

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.”

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Chef Catering Catering Recipes 359

Modern Restaurant Management

AUGUST 11, 2021

Additionally, the brand opened its 12th location with Great Wolf Resorts at the Manteca, California park and further strengthened its presence in the healthcare setting with locations debuting at the Oak Hill Hospital in Brooksville, Florida and UMass Memorial Medical Center in Worcester, Massachusetts. Papa John's International, Inc.,

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Recipes Purchasing Kitchen Display System Convention Center 450

Modern Restaurant Management

FEBRUARY 1, 2021

The Orlando market once again hosted the most positive restaurant guests when it came to rating restaurant food, service and ambiance. Pandemic Shaping Customer Service. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

Food and Beverage 333

Food and Beverage Food and Beverage Customer Service Customer Service 333

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. As COVID-19 first confronted the Restaurant / Hospitality industry, contactless payment and curbside delivery strategies gained prominence to help to ease concerns.

Hospitality 567

Hospitality Hospitality Customer Service Customer Service 567

Modern Restaurant Management

MAY 5, 2020

A Paytronix examination of its customer data shows a leveling off within the industry and even a recent upward trend, with the hospitality market finding a baseline from which to grow. “The hospitality market has clearly taken a powerful hit during this time of crisis.

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Food and Beverage Food and Beverage Point of Sale Chef 305