Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Competition : The pandemic significantly affected the restaurant and hospitality industries. What are AI and ML? Role of AI in Back of House.

Staffing 528

Staffing Customer Experience Inventory Food and Beverage 528

Modern Restaurant Management

AUGUST 5, 2024

As someone with decades of experience who started in the restaurant industry as a dishwasher and now serves as SVP of Hospitality at Lightspeed, I understand the daily challenges restaurateurs face. I’ve seen firsthand how data-driven insights can transform restaurant operations, improve customer experiences, and boost revenue.

Staffing 251

Staffing Kitchen Display System Inventory Inventory Management 251

Modern Restaurant Management

DECEMBER 17, 2021

A Q2 survey from Joblist found that higher pay, more benefits, or a bonus would motivate job seekers with hospitality experience to pursue open roles in restaurants, bars, and hotels. Restaurants must prioritize employee retention in addition to delivering world-class customer experiences.

Customer Experience 471

Customer Experience Food Service Food Service Dining Operations 471

Sculpture Hospitality

JUNE 22, 2023

Running a successful bar or restaurant requires efficient inventory management, especially when it comes to liquor bottles. Keeping track of the quantity and quality of your spirits is crucial for maintaining profitability and providing excellent customer service.

Inventory 115

Inventory Inventory Management Customer Service Customer Service 115

Modern Restaurant Management

JANUARY 11, 2024

Value Your Staff Employee turnover in the hospitality industry is always high as many young people use these positions as starter jobs to help build work experience before moving on to college or other professional positions. percent according to Toast , a leading publication reporting on the hospitality industry.

Restaurant Manager 417

Restaurant Manager Restaurant Management Inventory Management Purchasing 417

Sculpture Hospitality

JUNE 13, 2023

As a bar owner, your goal is to create a welcoming atmosphere that attracts customers and generates profits. But running a successful bar requires more than just great ambiance and exceptional customer service.

Inventory 118

Inventory Customer Service Customer Service 118

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Tim McLaughlin, Founder & CEO, GoTab. "We

Food and Beverage 493

Food and Beverage Food and Beverage Inventory Kitchen Display System 493

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

DECEMBER 14, 2021

We were among the first to offer our crews the opportunity to be paid the day after the shift you worked through a program called Instant Pay and will continue to identify and implement initiatives that will help us provide our customers the best customer service while retaining employees and keeping them happy.

Staffing 474

Staffing Food and Beverage Food and Beverage Customer Experience 474

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023.

Customer Service 294

Customer Service Customer Experience Customer Service Food and Beverage 294

Modern Restaurant Management

DECEMBER 21, 2023

From the seasoned craft beverage consumer to the newest consumers in the hospitality environment, the favorability toward “fresh,” “local,” and “locally sourced ingredients” is still a profit-driver you don’t want to give up. Bars are also facing more scrutiny than ever, primarily due to litigation.

Food and Beverage 309

Food and Beverage Food and Beverage Customer Experience Point of Sale 309

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. That’s why inventory management is one of the most important features of a good bar POS system. Fun Drinks!

Inventory Management 166

Inventory Management Inventory Point of Sale Kitchen Display System 166

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

JANUARY 3, 2024

" – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

Lavu

FEBRUARY 21, 2025

Quick Answer for Lavu Vs Square: Lavu is built for restaurants and is ideal for full-service restaurants with complex needs, offering advanced features like dual pricing , contactless payments, payroll, kitchen display systems, real-time inventory tracking, and 24/7 support.

Inventory 78

Inventory Kitchen Display System Inventory Management Catering 78

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3

Staffing 167

Staffing Customer Service Customer Service Food Service 167

Modern Restaurant Management

JANUARY 17, 2020

. “Our efforts have been focused on building a scalable foundation to support our aggressive growth strategy, while ensuring we stay true to the brand’s heritage of hospitality, quality and operational excellence. billion, managing five restaurant brands and a bakery operation.

Food and Beverage 340

Food and Beverage Food and Beverage Customer Service Customer Service 340

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Customer Engagement & Business Operations. Reservation apps allow customers to reserve, update, and cancel without taking any of your staff’s time.

Point of Sale 78

Point of Sale Inventory Inventory Management Customer Service 78

Lithos POS

JANUARY 15, 2025

The Qatar food market is booming and is segmented by service types such as Cafes & Bars, Cloud Kitchens, and Full-Service, and Quick-Service Restaurants. Driven by a strong hospitality sector and a growing expat population, the industry continues to expand.

Customer Experience 52

Customer Experience Inventory Management Inventory Point of Sale 52

Lavu

MARCH 23, 2020

Offering your restaurant as a venue gives potential customers a reason to dine with you and experience your hospitality. Wow them with your food and customer service, and you’ve gained a repeat customer. Make sure your staff are fully trained, understand the importance and urgency of excellent customer service.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Total Food Service

AUGUST 2, 2023

They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders. This level of personalization can significantly enhance the customer experience, fostering loyalty and satisfaction.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Modern Restaurant Management

DECEMBER 31, 2019

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. We’ve also seen off-premise and delivery gain a lot of traction in the last year, however, in the family dining space, providing guests with unmatched hospitality will remain crucial. Desi Saran, CEO and Founder of Sweetberry.

Food and Beverage 345

Food and Beverage Food and Beverage Staffing Chef 345

School Meals That Rock

APRIL 21, 2021

The department continues to serve curbside, on buses, and in-school meals – with their mission as their north star: Nutrition Services supports student achievement by serving nutritious, delicious, quality meals with excellent customer service. Partnered with Children’s Hospital Colorado to help with the need in the community.

School Nutrition 52

School Nutrition Nutrition Inventory Management Kitchen Management 52

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

Staffing 474

Staffing Inventory Management Inventory Customer Experience 474

Modern Restaurant Management

DECEMBER 3, 2020

"ezCater's platform provides effortless online ordering and exceptional customer service." "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

Catering 414

Catering Catering Food and Beverage Food and Beverage 414

Modern Restaurant Management

JUNE 17, 2021

Both opportunities provide franchisees with a turnkey opportunity that includes a detailed training program, real estate/food truck leases, all kitchen equipment, inventory, supplies, and a three-month capital reserve among other benefits. " PS Hospitality Will Award Scholarships. We want them to be set for success."

Food and Beverage 431

Food and Beverage Food and Beverage Catering Catering 431

Chef's Deal

JANUARY 24, 2025

Certain brands, such as Perlick and Continental Refrigeration, offer extensive customization services, such as embossing the logo of your business onto their products or using your brand colors during manufacturing. An efficient cooler will protect your inventory from going to waste and indirectly save you money.

Food and Beverage 40

Food and Beverage Food and Beverage Sports Arena Inventory 40

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. ” McDonough added, “This combination makes perfect sense for manufacturers, customers, and our teams. Pared in Philly. in 2020. .”

Staffing 317

Staffing Chef Hospitality Hospitality 317

Modern Restaurant Management

JANUARY 31, 2025

As businesses seek routes to greater efficiency while still maintaining hospitality, Square’s research shows that 85 percent of restaurant leaders plan to invest in technology, such as new AI and automation tools, to help improve their companies this year. ” A Year of Challenges U.S. ” A Year of Challenges U.S.

Food and Beverage 221

Food and Beverage Food and Beverage Food Service Food Service 221

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. ” Lunchbox News. GoTab Integrates with 7shifts. GoTab, Inc.

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. More sensors and camera capabilities also provide chain operators with visibility into real-time inventory needs and intelligent insights – such as projection and recommendations for bulk orders.

Chef 359

Chef Catering Catering Recipes 359

Modern Restaurant Management

AUGUST 25, 2021

inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc. While exploring concepts to expand our portfolio, we were quickly attracted to Taco John’s,” said Gary Rose, president and COO of Meritage Hospitality Group. A Deal to Taco ‘Bout.

Catering 419

Catering Catering Chef Food and Beverage 419

Modern Restaurant Management

FEBRUARY 1, 2021

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

Food and Beverage 333

Food and Beverage Food and Beverage Customer Service Customer Service 333

Modern Restaurant Management

MAY 7, 2021

Randy’s has already received approval for one store in LAX Terminal 7 pending the full re-opening of the airport hospitality facilities. “Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests.

Food and Beverage 433

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 433

Penn State Food Safety Blog

NOVEMBER 27, 2023

Of 77 people with information available, 45 have been hospitalized. Consumers who have questions or would like to report adverse reactions should contact CF Dallas, LLC customer service at 281-651-5400 Ext 5400 Monday through Friday, 9 AM to 4 PM CT. There are now 32 states with cases. and 5:00 p.m.

Food and Beverage 52

Food and Beverage Food and Beverage Purchasing FDA 52

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. As COVID-19 first confronted the Restaurant / Hospitality industry, contactless payment and curbside delivery strategies gained prominence to help to ease concerns.

Hospitality 567

Hospitality Hospitality Customer Service Customer Service 567