Hospitality Net

DECEMBER 13, 2023

Customer service and customer experience (CX) are more than what happens after the sale. It actually begins long before a customer ever makes a purchase. Then, there’s the experience during the sales process and what happens after the sale, which could include a typical customer support call and more.

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Customer Experience Customer Service Customer Service Purchasing 52

Modern Restaurant Management

JANUARY 11, 2024

Value Your Staff Employee turnover in the hospitality industry is always high as many young people use these positions as starter jobs to help build work experience before moving on to college or other professional positions. percent according to Toast , a leading publication reporting on the hospitality industry.

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Restaurant Management Restaurant Manager Inventory Management Purchasing 166

Total Food Service

DECEMBER 5, 2023

One that does: Dan Smith , President of Legends Hospitality , has more than 40 years of experience, directing all aspects of multi-regional food service and merchandise operations. Photo courtesy of Legends Hospitality). What’s the approach on food and beverage purchasing? Absolutely, totally different businesses.

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Hospitality Hospitality Food and Beverage Food and Beverage 98

Food Safety News

NOVEMBER 30, 2023

All GHGA freshcut fruit products associated with the recalled whole cantaloupe associated with the outbreak have expired, however consumers who have purchased these items and may have frozen them for later use are urged not to consume the products and to dispose of them immediately or return the items to their local store for a full refund.

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Customer Service Customer Service Purchasing Hospitality 95

Food Safety News

NOVEMBER 24, 2023

All CF Dallas freshcut fruit products associated with the recalled whole cantaloupe have expired, however consumers who have purchased these items may have frozen them for later use and are urged not to consume the products and to dispose of them immediately or return the items to their local store for a full refund.

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Customer Service Customer Service Purchasing Hospitality 93

Penn State Food Safety Blog

JULY 26, 2024

As of July 25, 2024, 34 sick people have been identified in 13 states, including 33 hospitalizations and two deaths. As of July 25, 2024, 34 sick people have been identified in 13 states, including 33 hospitalizations and two deaths. These products should be thrown away or returned to the place of purchase. a Jarratt, Va.,

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Food Safety Purchasing Customer Service Customer Service 52

Kitchen CUT

NOVEMBER 17, 2021

We spoke to Caroline Benjamin at Food Allergy Aware about how hospitality businesses are coping with the change, the worrying shortcuts that some operators are taking and the fundamental importance of near miss reporting for the industry and its customers. Natasha’s Law is now in force. Why was the law introduced?

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Hospitality Hospitality Purchasing Food Regulations 52

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. This index helps ensure that the hospitality industry remains flexible and adaptable when faced with uncertainty.”

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Hospitality Hospitality Customer Service Customer Service 145

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Customer Engagement & Business Operations. Reservation apps allow customers to reserve, update, and cancel without taking any of your staff’s time.

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Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Competition : The pandemic significantly affected the restaurant and hospitality industries. What are AI and ML?

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Staffing Customer Experience Inventory Food and Beverage 211

Rosseto

FEBRUARY 12, 2023

For the greatest efficiency, it is wise to opt for multi-purpose utensils which can be used to provide various types of food service. Key factors when purchasing buffet equipment for any banquet director are: Durability: products that are built to last and can withstand the demands of frequent use.

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Catering Catering Customer Service Customer Service 52

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” Three quarters of all consumers are considering restaurant gift card purchases this year. ” The gift of food. Getting sauced.

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Food and Beverage Food and Beverage Purchasing K-12 167

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Reduce theft. Improve employee performance.

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Food and Beverage Food and Beverage Catering Catering 215

Modern Restaurant Management

NOVEMBER 11, 2019

Third-party reviews that note exceptional service at their restaurant (21 percent). “When you think about hospitality, hotels are regularly the first thing that comes to mind. PAR), entered into an interest purchase agreement to acquire AccSys, LLC (f/k/a AccSys, Inc. A restaurant open late (38 percent). ParTech, Inc.

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Food and Beverage Food and Beverage Chef Purchasing 118

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Tim McLaughlin, Founder & CEO, GoTab. "We

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Food and Beverage Food and Beverage Inventory Kitchen Display System 197

The Restaurant Warehouse

OCTOBER 23, 2023

We offer competitive pricing on kitchen and restaurant supplies, equipment, and other hospitality items. Email customer service at therestaurantwarehouse@gmail.com , or feel free to call/text (206) 419-5801 with any questions, concerns or a hood quote. Otherwise, feel free to start shopping!

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Food Preparation Commercial Kitchen Food Service Food Service 52

Modern Restaurant Management

DECEMBER 28, 2020

Rental fees are making a comeback: The hospitality industry was hit hard this year and industry players will be looking for ways to recuperate lost revenue in 2021. Not only will it be a slow transition back to dine-in, but people will be more aware of all of the food they’re purchasing and want to be educated consumers.

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Purchasing Customer Experience Customer Service Customer Service 230

Lavu

FEBRUARY 21, 2020

In fact, most customers always shop at a certain store, eat at a certain restaurant, or apply for a credit card to earn points and be rewarded for their purchase. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers. Building Customer Loyalty.

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Purchasing Point of Sale Customer Service Customer Service 78

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. Once recognized, the business simply draws from the customer’s PopID account before sending a text message confirming payment. PopID accounts also tie to loyalty programs for automatic credit with every purchase. Brands Inc. for approximately $25 million.

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Food and Beverage Food and Beverage Chef Purchasing 206

Chef's Deal

OCTOBER 21, 2024

The company has a vast network with over 1,700 Everest-authorized service companies nationwide to ensure the highest customer satisfaction with excellent customer service. Everest Refrigeration is recognized for its commitment to quality, innovation, and customer satisfaction in the commercial refrigeration industry.

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Food and Beverage Food and Beverage Commercial Kitchen Chef 59

Lavu

NOVEMBER 11, 2019

Employees have been trained on how to politely educate customers who offer cash about the reason for this decision – saving the business time and money and faster customer service. At first glance, a cashless restaurant may seem like an impossible feat, especially from an operational and customer service standpoint.

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Point of Sale Customer Service Customer Service Customer Experience 101

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215

Modern Restaurant Management

SEPTEMBER 16, 2020

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Restaurants need to show all the ways they have made things safe for their customers, for example contactless interaction especially in regard to menus and payment helps a lot and should be mentioned. What are some trends you are seeing?

Food and Beverage 234

Food and Beverage Food and Beverage Culinary Education Purchasing 234

Modern Restaurant Management

JUNE 24, 2020

At Toast, she led the enterprise solutions team in driving initiatives for digital strategies, customer data analytics, restaurant operations, and point of sale. She was recently recognized for her work in Hospital Technology’s Top Women in Restaurant Technology list. Now you can see what you are ordering."

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Point of Sale Hospitality Hospitality Recipes 215

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education).

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Staffing Customer Experience Culinary Education Purchasing 180

Modern Restaurant Management

NOVEMBER 20, 2019

In 2007, it was purchased by David and Camille Rutkauskas. So, when we had the chance to purchase it in 2007, we jumped on the opportunity.” military personnel to a free American Roadhouse Meal with the purchase of an entrée of $8.99 Rex’s Chicken, the Tulsa.-based Every Wednesday, between 3-6 p.m.,

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Food and Beverage Food and Beverage Purchasing Customer Experience 104

Penn State Food Safety Blog

JULY 31, 2024

CDC and USDA-FSIS have identified Boar's Head liverwurst as having the outbreak strain of Listeria that has resulted in 34 cases with 33 hospitalizations and 2 deaths. Of 33 people with information available, all 33 have been hospitalized. Of 33 people with information available, all 33 have been hospitalized.

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Food Safety Purchasing Hospitality Hospitality 52

Modern Restaurant Management

MARCH 13, 2020

I’m looking forward to opening day, to serve my community the authentic flavors of my childhood with Greek hospitality.” The West Chester-based pair are successful entrepreneurs with 30 years of experience in the restaurant and hospitality industry. Based on data collected from 6,000 fast food restaurants in the U.S.,

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Food and Beverage Food and Beverage Customer Experience Military Base 145

Modern Restaurant Management

DECEMBER 3, 2020

"ezCater's platform provides effortless online ordering and exceptional customer service." "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

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Catering Catering Food and Beverage Food and Beverage 165

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

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Modern Restaurant Management

DECEMBER 16, 2019

Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.” November and December purchases typically account for upwards of 50 percent of annual gift cards sales. That points to decent, but not great, overall holiday shopping. percent at hotels.

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Food and Beverage Food and Beverage Purchasing Food Prices 128

Modern Restaurant Management

JUNE 17, 2021

(Taco John’s), a leading quick-service Mexican franchise, is rapidly expanding its footprint through franchising in Colorado with restaurant and franchise entrepreneur, Dara Dejbakhsh. Dejbakhsh is purchasing five of Taco John’s existing units and is contracted to build five new locations. million in giving.

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Food and Beverage Food and Beverage Catering Catering 172

Probe It Food Safety

JANUARY 11, 2023

Buying a food safety certificate from an unreliable source can lead to costly problems down the road, so it pays to do your research before making a purchase. In this blog post, we’ll take a look at the signs you should look for to identify a reliable provider of food safety certificates that sell valid training for a living.

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Food Safety Retirement Home Food Safety Regulations Purchasing 52

Modern Restaurant Management

DECEMBER 9, 2019

On Wednesday, December 11, employees at the family-friendly casual dining chain will pool 100 percent of the tips they earn and purchase toys locally to donate to the U.S. She decided to use whatever tips she took in during her shift to purchase toys for the program. Marine Corps Reserve’s annual toy drive.

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Purchasing Hospitality Hospitality Customer Service 167

Modern Restaurant Management

DECEMBER 12, 2019

31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback. Pizza lovers nationwide can help support this cause through Dec.

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Purchasing School Lunch Kitchen Design Hospitality 110

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. He spent 55 years with the same company in the hospitality industry before starting Freddy’s. In August 2019, Hansen purchased the company for an undisclosed amount and rebranded it to Lovables Catering + Kitchen.

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Chef Catering Catering Recipes 143

Modern Restaurant Management

JANUARY 9, 2020

’s unmatched scale and strengths in franchising, purchasing and brand-building.” " Friendship Café offers employment training, education, and employment to adults and young adults with developmental disabilities who want to work in the food service, hospitality, or customer service industry.

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