Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. Although there is no foolproof plan, generally starting with Facebook and Instagram will give you a good base for customer service, branding, and loyalty building contests/discounts.

Online Ordering Systems 613

Online Ordering Systems Inventory Customer Service Customer Service 613

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Brand consistency : Customers are more likely to revisit an establishment if they know what to expect. Repeat customers spend an average of 67 percent more than first-time diners. Online ordering allows customers to pick exactly what they want.

Inventory 493

Inventory Customer Service Customer Service Inventory Management 493

Modern Restaurant Management

OCTOBER 7, 2021

Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Kitchen Operations.

Food Safety 492

Food Safety Inventory Recipes Restaurant Manager 492

Modern Restaurant Management

SEPTEMBER 4, 2020

Strong, visionary leadership and urgency in everything we do, from sales to product management to inventory control. We also continually invest in our associates with team building, support, new benefits, and trainings that equip them to better serve our customers. What are you hearing from customers as they pivot their models?

Inventory 563

Inventory Customer Service Customer Service Restaurant Manager 563

Modern Restaurant Management

JULY 25, 2023

Contrary to the fear of replacing human expertise, its true power lies in extracting invaluable information and data to aid operators and franchisors in making informed decisions. Inventory management becomes a breeze with AI-driven tools that assist in supply chain forecasting.

Recipes 419

Recipes School Lunch Customer Service Customer Service 419

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Diners are then informed and happy while fully utilizing the tables you have.

Inventory Management Software 545

Inventory Management Software Customer Service Customer Service Point of Sale 545

Modern Restaurant Management

AUGUST 22, 2024

. "Guests want to know what items are included in each dish, where the products come from, and other information like allergens. Restaurants should be able to provide this information to anyone placing orders or reading a menu.

Inventory 402

Inventory Customer Service Customer Service Customer Experience 402

Modern Restaurant Management

MARCH 6, 2024

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

Customer Experience 472

Customer Experience Customer Service Customer Service Inventory Management 472

Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. Overview: Reporting in the Restaurant Industry.

Inventory 491

Inventory Customer Experience Restaurant Manager Restaurant Management 491

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Inventory 508

Inventory Inventory Management Staffing Customer Service 508

Modern Restaurant Management

AUGUST 10, 2021

With this information planning becomes more sensible and projections more accurate. Once free of the duties of accepting orders and processing payments, staff can focus on other important tasks, including marketing, customer service and inventory. The figures can also guide menu tweaks and promotions.

Food and Beverage 592

Food and Beverage Food and Beverage Staffing Inventory 592

Modern Restaurant Management

OCTOBER 20, 2023

However, to best promote potential discounts, they’ll need high-quality insights into what customers want. Using this data to inform marketing efforts brought significant success. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence.

Inventory Management 379

Inventory Management Food Prices Inventory Customer Service 379

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

DECEMBER 17, 2021

More often than not happier workers usually lead to happier customers. Consider these three ways to accomplish both of those goals and to cultivate a positive workplace environment that will trickle down and inform positive diner experiences. Digitize Tedious Tasks. Order accuracy is a pivotal part of the diner experience.

Customer Experience 471

Customer Experience Food Service Food Service Dining Operations 471

Modern Restaurant Management

AUGUST 5, 2024

This makes it crucial to focus on items that provide the best value and appeal to your customers. Optimize Promotions : Data can pinpoint which promotions attract the most customers. Use this information to tailor your Restaurant Week deals. Overstaffing can cut into profits, while understaffing can harm customer service.

Staffing 251

Staffing Kitchen Display System Inventory Inventory Management 251

Modern Restaurant Management

MAY 14, 2021

The next time that your restaurant prepares a pan of food that goes uneaten, or has an inventory order that surpasses demand, think donation. In the case of locating a composting service, contacting your waste management company that the current waste disposal contract is with is a great place to start. It’s a win-win.

Inventory 527

Inventory Customer Service Customer Service 527

Modern Restaurant Management

DECEMBER 26, 2023

This helped them improve customer relationships, loyalty, satisfaction, and retention. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Food Safety Regulations 309

Food Safety Regulations Food Safety Customer Experience Inventory Management 309

Modern Restaurant Management

SEPTEMBER 5, 2024

For example, detailed workflows within the software require complete information, preventing staff from beginning tasks and leaving them incomplete. This involves a comprehensive approach to managing costs across various areas and multiple sites, including staffing, repairs, inventory adjustments, and new equipment installations.

Food Safety 221

Food Safety Food Safety Regulations Inventory Staffing 221

Modern Restaurant Management

DECEMBER 21, 2022

To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. Slow movers tie up inventory -and the cash needed to by that inventory. Customers will in turn become more accustomed to conversing with AI in these situations, creating a win-win situation.

Food and Beverage 493

Food and Beverage Food and Beverage Inventory Kitchen Display System 493

Modern Restaurant Management

APRIL 26, 2024

This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. When customers pay and note their dietary needs, the kitchen gets an alert.

Point of Sale 251

Point of Sale Inventory Management Kitchen Management Kitchen Management 251

Modern Restaurant Management

JANUARY 11, 2024

You must take care of orders, inventory, managing the crew and dealing with any sort of issue that arises daily. Being a good leader will help your business and staff achieve its goals and in turn will lead to better customer service and better outreach that will grow the restaurant. Keep your menu small and concise.

Restaurant Manager 417

Restaurant Manager Restaurant Management Inventory Management Purchasing 417

Lavu

FEBRUARY 28, 2025

Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization. Why It Matters: Boosts Satisfaction : Tailored dishes meet customer preferences. Improves Operations : Smarter inventory and menu management. Increases Sales : Personalized recommendations drive purchases.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Customer Experience 78

Lavu

NOVEMBER 17, 2023

By staying on top of profit margins, you can make informed decisions about pricing, portion sizes, and operational costs, thereby improving your profit margins. By comprehending the financial dynamics at play, restaurateurs can make informed decisions that contribute to their overall profits and sustainability.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Modern Restaurant Management

FEBRUARY 18, 2020

As the owner of a food establishment, this is very valuable information to you. It tells you a ton about who your customers are and what kinds of things they enjoy, the most successful restaurateurs of the 21st century are going to be the people who harness the full potential of customer data. Reduce theft.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Most quality POS systems feature built-in real-time inventory control software.

Inventory Management 166

Inventory Management Inventory Point of Sale Kitchen Display System 166

Culinary Digital

MARCH 20, 2024

This specialized product knowledge equips servers with the ability to provide detailed descriptions, make informed recommendations, and confidently answer customer inquiries. The outcome is that new servers can quickly offer a level of service that aligns seamlessly with the company standards, enhancing the overall customer experience.

Food Preparation 130

Food Preparation Customer Service Customer Service Food and Beverage 130

Lithos POS

JANUARY 15, 2025

Simplified operations LithosPOS simplifies key operational tasks such as order processing, payment processing, and inventory management. This reduces time spent on manual tasks and allows employees to focus on providing better customer service.

Customer Experience 52

Customer Experience Inventory Management Inventory Point of Sale 52

Lavu

FEBRUARY 28, 2025

Its industry-leading 91 NPS score reflects high customer satisfaction and loyalty. Ingredient-Level Inventory Tracking Keeping an eye on ingredients is critical to controlling costs. Managers can also access reports, adjust menus, and monitor inventory remotely. Below, we’ve outlined how some of the top options stack up.

Inventory 60

Inventory Kitchen Display System Inventory Management Customer Service 60

Modern Restaurant Management

JANUARY 8, 2024

The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service. The introduction of dynamic pricing has many benefits for operators, including the ability to increase revenues, better manage inventory and protect profit margins.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

JANUARY 31, 2025

Two-thirds of restaurant leaders believe AI or automation will improve their business in each of the 15 areas we asked about, the most popular of which are marketing and promotions (77 percent), inventory management (77 percent), payments (76 percent), menu optimization (76 percent), and staff management (75 percent).

Food and Beverage 221

Food and Beverage Food and Beverage Food Service Food Service 221

Modern Restaurant Management

DECEMBER 21, 2023

From demanding more from existing technologies to introducing newer innovative solutions that streamline, reduce, or eliminate workflows while enhancing access to higher-quality information… today’s forward-thinking hospitality decision-makers are welcoming technology that can truly be additive to the business.

Food and Beverage 309

Food and Beverage Food and Beverage Customer Experience Point of Sale 309

Food Safety News

OCTOBER 14, 2023

This technology uncovers trends and gathers insights, empowering informed decision-making and fostering continuous improvement. AI-powered systems can analyze large volumes of data to improve supply chain management , predict demand patterns, optimize staffing and production schedules, and drive more informed decision-making.

Equipment Maintenance 107

Equipment Maintenance Food Safety Inventory Inventory Management 107

Modern Restaurant Management

JANUARY 3, 2024

Centralization of data-driven marketing will also become increasingly critical, including streamlining processes and providing businesses with a comprehensive view of their data to inform strategic decisions. – Christine Schindler, CEO, PathSpot The age of automation and reimagining customer service in restaurants is here.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

Lavu

SEPTEMBER 29, 2023

Stay informed about industry standards and ensure that your offerings remain competitive. This can free up your employees to focus on providing excellent customer service. Reporting and Analytics: Lavu generates detailed reports on various aspects of your operation, such as sales, labor costs, inventory, and more.

Staffing 167

Staffing Customer Service Customer Service Food Service 167

Lavu

NOVEMBER 27, 2024

Cloud POS systems are transforming how restaurants operate by offering internet-based tools for sales, inventory, and management tasks. Real-Time Insights : Track inventory, analyze sales, and reduce waste with actionable data. Inventory management? Do you require real-time analytics? Secure payment processing ?

Inventory 78

Inventory Inventory Management Kitchen Display System Customer Service 78

Lavu

NOVEMBER 27, 2024

Here’s a quick summary of what you need to know: Key Benefits : Faster orders, real-time inventory tracking, seamless online ordering, and detailed sales reports. Hardware Essentials : Touchscreen terminals, customer displays, secure payment devices, and reliable network equipment. Monitor usage trends to spot patterns.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Point of Sale 78

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. To keep inventory efficient you need more labor.

Inventory 69

Inventory Point of Sale Inventory Management Customer Experience 69