Remove Customer Service Remove Information Remove Point of Sale
article thumbnail

Five Ways to Use POS Data to Forecast Holiday Demand for Your Restaurant

Modern Restaurant Management

Utilizing insights from your POS data will help you make informed decisions that predict how demand will look in the lead up to the big day. Analyze Previous Holiday Sales Data Past sales data is invaluable when it comes to planning the upcoming season.

Inventory 418
article thumbnail

Customer Intelligence Is Key to Revolutionizing Restaurants Inside and Out

Modern Restaurant Management

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. To understand what customer intelligence is, we have to define what it means for restaurants.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Drive-Thru Customer Experience Revolutionized Through AI

Modern Restaurant Management

Vision AI models can uncover previously unseen operational efficiencies and deliver high-quality – accurate insights to inform decisions. Crews can be informed by automated detection and alerting of line arrivals, volume, and wait times.

article thumbnail

2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. It automatically extracts key order details—such as account information, location, and the orderer's name—regardless of how the order is submitted.

Inventory 419
article thumbnail

Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Diners are then informed and happy while fully utilizing the tables you have.

article thumbnail

Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Overview: Reporting in the Restaurant Industry.

Inventory 491
article thumbnail

AI Isn’t the Magic Marketing Bullet Restaurants Think It Is

Modern Restaurant Management

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? How Can AI Really Benefit the Restaurant Industry?