Remove Customer Service Remove Information Remove Point of Sale
article thumbnail

Customer Intelligence Is Key to Revolutionizing Restaurants Inside and Out

Modern Restaurant Management

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. To understand what customer intelligence is, we have to define what it means for restaurants.

article thumbnail

The Drive-Thru Customer Experience Revolutionized Through AI

Modern Restaurant Management

Vision AI models can uncover previously unseen operational efficiencies and deliver high-quality – accurate insights to inform decisions. Crews can be informed by automated detection and alerting of line arrivals, volume, and wait times.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Diners are then informed and happy while fully utilizing the tables you have.

article thumbnail

7 Key Features You Need in a Bar POS System

Lavu

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Related: Customization is King: Using POS Systems with Open APIs 2. Relaxing Saturday!

article thumbnail

Five Ways to Use POS Data to Forecast Holiday Demand for Your Restaurant

Modern Restaurant Management

Utilizing insights from your POS data will help you make informed decisions that predict how demand will look in the lead up to the big day. Analyze Previous Holiday Sales Data Past sales data is invaluable when it comes to planning the upcoming season.

Inventory 164
article thumbnail

Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Overview: Reporting in the Restaurant Industry.

Inventory 193
article thumbnail

AI Isn’t the Magic Marketing Bullet Restaurants Think It Is

Modern Restaurant Management

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? How Can AI Really Benefit the Restaurant Industry?