Modern Restaurant Management

FEBRUARY 29, 2024

Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience. Boost automation.

Inventory Management 489

Inventory Management Customer Experience Customer Service Customer Service 489

Modern Restaurant Management

JUNE 12, 2024

Regularly collecting feedback through surveys and other channels ensures that technological solutions meet customer expectations and enhance operational efficiency. Turning to AI, restaurants can further optimize their operations and customer engagement. Some restaurants already employ such tools for optimizing food preparation.

Inventory 473

Inventory Inventory Management Customer Experience Staffing 473

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand.

Staffing 474

Staffing Inventory Management Inventory Customer Experience 474

Modern Restaurant Management

APRIL 9, 2024

Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis. To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. How are restaurants using AI now?

Customer Service 481

Customer Service Customer Service Inventory Inventory Management 481

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

Inventory 506

Inventory Food and Beverage Food and Beverage Inventory Management 506

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Inventory management software to minimize stock loss, wastage, or theft.

Inventory Management Software 545

Inventory Management Software Customer Service Customer Service Point of Sale 545

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Prices for real estate, inventory, and labor are rising. Automated technology can help businesses cut costs and give customers the experiences they want.

Automated Food Prep 484

Automated Food Prep Customer Service Customer Service Food Preparation 484

Modern Restaurant Management

OCTOBER 7, 2021

Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. As far as food waste is concerned, manual inventory monitoring is usually one of the main culprits. Erroneous data can lead to either shortage or excess.

Food Safety 492

Food Safety Inventory Recipes Restaurant Manager 492

Modern Restaurant Management

SEPTEMBER 4, 2020

Strong, visionary leadership and urgency in everything we do, from sales to product management to inventory control. We also continually invest in our associates with team building, support, new benefits, and trainings that equip them to better serve our customers. What are you hearing from customers as they pivot their models?

Inventory 563

Inventory Customer Service Customer Service Restaurant Management 563

Modern Restaurant Management

MARCH 21, 2025

By integrating automation, AI-powered insights, and digital solutions, independent restaurants can streamline operations, reduce waste, and optimize spending, all while ensuring top-tier service. Smart tech solutions can alleviate the pressure of labor shortages while ensuring seamless customer service.

Customer Experience 221

Customer Experience Customer Service Customer Service Inventory 221

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Inventory 508

Inventory Inventory Management Staffing Customer Service 508

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Online ordering allows customers to pick exactly what they want. Digital inventory management: Keeping track of every ingredient on site is a big task. Builds greater autonomy by giving employees control over their own schedules.

Customer Service 493

Customer Service Customer Service Inventory Inventory Management 493

Modern Restaurant Management

AUGUST 16, 2023

POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting. Enhanced accuracy through minimized human errors in order processing and inventory tracking.

Customer Experience 419

Customer Experience Inventory Inventory Management Food and Beverage 419

Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. A well-thought-out social media marketing strategy can earn you additional customers and increase your overall income. We get it, you’re busy. But how do you get started? And with what networks?

Online Ordering Systems 613

Online Ordering Systems Customer Service Customer Service Inventory 613

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

Food Preparation 507

Food Preparation Inventory Management Staffing Customer Service 507

Modern Restaurant Management

JUNE 26, 2020

Also, having a well-organized system to record tips will make a difference in customer service and a satisfactory front-of-house experience for the consumer. Create inventory pars that will allow you to track necessary inventory items when running low. Food cost is also critical when reopening.

Inventory 450

Inventory Customer Service Customer Service Hospitality 450

Modern Restaurant Management

AUGUST 24, 2022

Customer Service. Co-sourcing Customer Service employees is extremely popular in the restaurant industry. This allows the restaurant staff to deliver outstanding customer experiences inside of the restaurant and not have to worry about also managing outside calls.

Staffing 450

Staffing Customer Experience Customer Service Customer Service 450

Sculpture Hospitality

JUNE 22, 2023

Running a successful bar or restaurant requires efficient inventory management, especially when it comes to liquor bottles. Keeping track of the quantity and quality of your spirits is crucial for maintaining profitability and providing excellent customer service.

Inventory 125

Inventory Inventory Management Customer Service Customer Service 125

Modern Restaurant Management

JULY 25, 2023

Inventory management becomes a breeze with AI-driven tools that assist in supply chain forecasting. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps.

Recipes 419

Recipes School Lunch Customer Service Customer Service 419

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs.

Staffing 528

Staffing Customer Experience Food and Beverage Food and Beverage 528

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

Inventory 491

Inventory Customer Experience Restaurant Manager Restaurant Management 491

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Consider, removing processed or pre-packaged ingredients from their inventory. Restaurants using ghost kitchens may directly provide delivery or use delivery services. Serving smaller portion sizes.

Food and Beverage 547

Food and Beverage Food and Beverage Customer Service Customer Service 547

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. And better customer service also translates to tangible savings. Here's how restaurateurs can maximize the benefits of their POS data.

Staffing 324

Staffing Inventory Customer Experience Purchasing 324

Modern Restaurant Management

AUGUST 10, 2021

Once free of the duties of accepting orders and processing payments, staff can focus on other important tasks, including marketing, customer service and inventory. A kiosk can generally take on the role of 1.5 Because kiosks can take orders quickly, there is no need for extra staff during peak times. A Long-Term Solution.

Food and Beverage 592

Food and Beverage Food and Beverage Staffing Customer Service 592

Modern Restaurant Management

MARCH 6, 2024

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

Customer Experience 472

Customer Experience Customer Service Customer Service Inventory Management 472

Modern Restaurant Management

AUGUST 22, 2024

When restaurants are saving time and money in ordering and procuring from their vendors, they can reinvest that time in their customers. Instead of stressing about inventory or if an order has been delivered, staff can focus on customer service and creating great experiences."

Customer Service 402

Customer Service Customer Service Inventory Customer Experience 402

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

OCTOBER 7, 2024

There are new technologies coming out for restaurants that will help them better track inventory, analyze their purchases and calculate waste. Some of these AI fixes include automated customer service with chatbots and many more self-serve ordering options that are an improvement over QR codes.

Food and Beverage 474

Food and Beverage Food and Beverage Food Preparation Customer Service 474

Modern Restaurant Management

AUGUST 5, 2024

Overstaffing can cut into profits, while understaffing can harm customer service. Balancing this based on historical data allows optimal service without unnecessary labor costs. Manage Inventory Effectively : Real-time inventory tracking helps avoid overstocking or running out of popular items.

Staffing 251

Staffing Kitchen Display System Inventory Inventory Management 251

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Real Results: O’Maddy’s Gulfport : 20% sales increase with better inventory tracking.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

DECEMBER 17, 2021

Instead, workers can focus on providing great customer service and engage with on-premise diners. Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue.

Customer Experience 471

Customer Experience Food Service Food Service Dining Operations 471

Sculpture Hospitality

JUNE 13, 2023

As a bar owner, your goal is to create a welcoming atmosphere that attracts customers and generates profits. But running a successful bar requires more than just great ambiance and exceptional customer service.

Inventory 128

Inventory Customer Service Customer Service 128

Modern Restaurant Management

SEPTEMBER 7, 2023

Local and regional rental companies are likely to have a more limited selection What is the company’s customer service like? National inventories are obviously bigger and more diverse than local and regional ones. What ice machine brands, models, and ice types are available? Do they work holidays?

Equipment Maintenance 474

Equipment Maintenance Purchasing Customer Service Customer Service 474

Modern Restaurant Management

MARCH 3, 2022

By automating this process, it minimizes error, improves food safety procedures, and prevents inventory spoilage. One MachineQ customer noted that by automating routine tasks like temperature monitoring of refrigerators and freezers, it saved the company up to 12 percent of an employee’s time. What does this time savings mean?

Food Service 530

Food Service Food Service Customer Experience Food Safety 530

Modern Restaurant Management

MAY 14, 2021

The next time that your restaurant prepares a pan of food that goes uneaten, or has an inventory order that surpasses demand, think donation. Most of the time, back-of-the-house food that is being tossed, isn’t because its spoiled, and often times, still perfectly edible. It’s a win-win.

Customer Service 527

Customer Service Customer Service Inventory 527

Modern Restaurant Management

JUNE 23, 2022

Customers notice the difference between a spotless QSR with a clean dining area and fully-stocked inventory, and these details may move the needle to encourage a first-time customer to become a repeat customer. It’s helping employees track orders, serve quality food, and prioritize customer service.

Food Safety 474

Food Safety Point of Sale Staffing Customer Service 474

Modern Restaurant Management

JUNE 9, 2020

They also signed an agreement with RestaurantMagic to offer a back office software solution that focuses on inventory and food management, labor and scheduling, and reporting and analytics. To aid franchisees in reaching more customers, Nathan’s Famous has also tapped CloseComms and Targetable.

Customer Service 449

Customer Service Customer Service Inventory 449