Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

Inventory 202

Inventory Food and Beverage Food and Beverage Inventory Management 202

Modern Restaurant Management

APRIL 9, 2024

Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis. To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. How are restaurants using AI now?

Inventory 192

Inventory Customer Service Customer Service Inventory Management 192

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Inventory 203

Inventory Inventory Management Staffing Customer Service 203

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Inventory management software to minimize stock loss, wastage, or theft.

Inventory Management Software 218

Inventory Management Software Customer Service Customer Service Point of Sale 218

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Prices for real estate, inventory, and labor are rising. Automated technology can help businesses cut costs and give customers the experiences they want.

Automated Food Prep 193

Automated Food Prep Customer Service Customer Service Food Preparation 193

Modern Restaurant Management

OCTOBER 7, 2021

Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. As far as food waste is concerned, manual inventory monitoring is usually one of the main culprits. Erroneous data can lead to either shortage or excess.

Food Safety 196

Food Safety Inventory Recipes Restaurant Management 196

Modern Restaurant Management

SEPTEMBER 4, 2020

Strong, visionary leadership and urgency in everything we do, from sales to product management to inventory control. We also continually invest in our associates with team building, support, new benefits, and trainings that equip them to better serve our customers. What are you hearing from customers as they pivot their models?

Inventory 225

Inventory Customer Service Customer Service Restaurant Management 225

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Most quality POS systems feature built-in real-time inventory control software.

Inventory Management 166

Inventory Management Inventory Point of Sale Kitchen Display System 166

Lavu

NOVEMBER 17, 2023

Despite increasing competition from fast-casual restaurants, they adapt menus, service, and experiences to stand out and offer the best deal. Unique and trendy menu items, excellent customer service, and technology integration help attract and retain customers. This streamlines the process and ensures accurate tracking.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Online ordering allows customers to pick exactly what they want. Digital inventory management: Keeping track of every ingredient on site is a big task. Builds greater autonomy by giving employees control over their own schedules.

Inventory 197

Inventory Customer Service Customer Service Inventory Management 197

Modern Restaurant Management

AUGUST 16, 2023

POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting. Enhanced accuracy through minimized human errors in order processing and inventory tracking.

Customer Experience 167

Customer Experience Inventory Inventory Management Food and Beverage 167

Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. A well-thought-out social media marketing strategy can earn you additional customers and increase your overall income. We get it, you’re busy. But how do you get started? And with what networks?

Online Ordering Systems 245

Online Ordering Systems Inventory Customer Service Customer Service 245

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

Food Preparation 203

Food Preparation Inventory Management Staffing Inventory 203

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

JUNE 26, 2020

Also, having a well-organized system to record tips will make a difference in customer service and a satisfactory front-of-house experience for the consumer. Create inventory pars that will allow you to track necessary inventory items when running low. Food cost is also critical when reopening.

Inventory 180

Inventory Customer Service Customer Service Hospitality 180

Modern Restaurant Management

AUGUST 24, 2022

Customer Service. Co-sourcing Customer Service employees is extremely popular in the restaurant industry. This allows the restaurant staff to deliver outstanding customer experiences inside of the restaurant and not have to worry about also managing outside calls.

Staffing 180

Staffing Customer Experience Customer Service Customer Service 180

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs.

Staffing 211

Staffing Customer Experience Inventory Food and Beverage 211

Modern Restaurant Management

JULY 25, 2023

Inventory management becomes a breeze with AI-driven tools that assist in supply chain forecasting. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps.

Recipes 167

Recipes School Lunch Customer Service Customer Service 167

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

Inventory 196

Inventory Customer Experience Point of Sale Inventory Management 196

Modern Restaurant Management

MARCH 6, 2024

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

Customer Experience 189

Customer Experience Customer Service Customer Service Inventory Management 189

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Real Results: O’Maddy’s Gulfport : 20% sales increase with better inventory tracking.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Total Food Service

DECEMBER 16, 2023

Inventory management: Track stock levels to prevent any waste or theft. Taking inventory makes sure you know what your costs are instantly. It allows you to manage your inventory levels up and down to make sure there’s cash in the bank and not on your shelves, where it is at most risk to be stolen, wasted or spoiled.

Restaurant Management 103

Restaurant Management Restaurant Manager Inventory Customer Service 103

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Consider, removing processed or pre-packaged ingredients from their inventory. Restaurants using ghost kitchens may directly provide delivery or use delivery services. Serving smaller portion sizes.

Food and Beverage 218

Food and Beverage Food and Beverage Inventory Customer Service 218

Modern Restaurant Management

AUGUST 10, 2021

Once free of the duties of accepting orders and processing payments, staff can focus on other important tasks, including marketing, customer service and inventory. A kiosk can generally take on the role of 1.5 Because kiosks can take orders quickly, there is no need for extra staff during peak times. A Long-Term Solution.

Food and Beverage 237

Food and Beverage Food and Beverage Staffing Inventory 237

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. And better customer service also translates to tangible savings. Here's how restaurateurs can maximize the benefits of their POS data.

Staffing 129

Staffing Inventory Customer Experience Purchasing 129

Modern Restaurant Management

OCTOBER 7, 2024

There are new technologies coming out for restaurants that will help them better track inventory, analyze their purchases and calculate waste. Some of these AI fixes include automated customer service with chatbots and many more self-serve ordering options that are an improvement over QR codes.

Food and Beverage 189

Food and Beverage Food and Beverage Food Preparation Inventory 189

Modern Restaurant Management

AUGUST 5, 2024

Overstaffing can cut into profits, while understaffing can harm customer service. Balancing this based on historical data allows optimal service without unnecessary labor costs. Manage Inventory Effectively : Real-time inventory tracking helps avoid overstocking or running out of popular items.

Kitchen Display System 100

Kitchen Display System Staffing Inventory Inventory Management 100

Foodservice Equipment Reports

FEBRUARY 21, 2024

. “The international reach of Parts Town is extremely attractive to us because we have customers on six continents,” says Giovanni Brienza, senior vice president of Frontline Int’l. “With its dedication to customer service, we’re pleased our customers will have unprecedented… Source

Inventory 52

Inventory Customer Service Customer Service 52

Modern Restaurant Management

DECEMBER 17, 2021

Instead, workers can focus on providing great customer service and engage with on-premise diners. Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue.

Customer Experience 188

Customer Experience Food Service Food Service Dining Operations 188

Modern Restaurant Management

SEPTEMBER 7, 2023

Local and regional rental companies are likely to have a more limited selection What is the company’s customer service like? National inventories are obviously bigger and more diverse than local and regional ones. What ice machine brands, models, and ice types are available? Do they work holidays?

Equipment Maintenance 189

Equipment Maintenance Purchasing Customer Service Customer Service 189

Modern Restaurant Management

MARCH 3, 2022

By automating this process, it minimizes error, improves food safety procedures, and prevents inventory spoilage. One MachineQ customer noted that by automating routine tasks like temperature monitoring of refrigerators and freezers, it saved the company up to 12 percent of an employee’s time. What does this time savings mean?

Food Service 212

Food Service Food Service Customer Experience Food Safety 212

Modern Restaurant Management

MAY 14, 2021

The next time that your restaurant prepares a pan of food that goes uneaten, or has an inventory order that surpasses demand, think donation. Most of the time, back-of-the-house food that is being tossed, isn’t because its spoiled, and often times, still perfectly edible. It’s a win-win.

Inventory 211

Inventory Customer Service Customer Service 211

Modern Restaurant Management

DECEMBER 17, 2024

When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

Inventory Management 100

Inventory Management Inventory Food and Beverage Food and Beverage 100

Lavu

NOVEMBER 27, 2024

Whether you’re streamlining operations, optimizing inventory, or managing staff, the right tools can save time, reduce costs, and improve the customer experience. Real-Time Updates : Stay ahead with features like dual pricing, inventory management, and menu customization—all updated in real-time from a user-friendly interface.

Restaurant Management 78

Restaurant Management Restaurant Manager Inventory Inventory Management 78

Modern Restaurant Management

NOVEMBER 5, 2024

What to look for : Structured approach to the issue Use of available resources, collaboration, and creativity Maintaining composure while seeking solutions Example : “We were prepping for dinner service and realized we had very little of a main ingredient for our featured dish. I still have no idea how that happened!

Staffing 167

Staffing Inventory Customer Service Customer Service 167

Modern Restaurant Management

JUNE 23, 2022

Customers notice the difference between a spotless QSR with a clean dining area and fully-stocked inventory, and these details may move the needle to encourage a first-time customer to become a repeat customer. It’s helping employees track orders, serve quality food, and prioritize customer service.

Food Safety 189

Food Safety Point of Sale Staffing Inventory 189

Lavu

NOVEMBER 27, 2024

Cloud POS systems are transforming how restaurants operate by offering internet-based tools for sales, inventory, and management tasks. Real-Time Insights : Track inventory, analyze sales, and reduce waste with actionable data. Inventory management? Do you require real-time analytics? Secure payment processing ?

Inventory 78

Inventory Inventory Management Kitchen Display System Customer Service 78