Remove Customer Service Remove Inventory Management Remove Point of Sale
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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Growing Momentum for Plant-Based and Local Sourcing The movement towards plant-based foods and locally sourced ingredients will continue to gain momentum in 2025, reducing overall food waste through better inventory management and demand forecasting. Now, this revolution is extending to the back-of-house.

Inventory 419
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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. You can track the food or drink journey from ordering to delivery on a management screen.

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Enhanced accuracy through minimized human errors in order processing and inventory tracking.

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Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Inventory 491
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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Take Chick-fil-a for example: a QSR that is renowned for its fast but attentive, personalized, human-delivered customer service. This line is often blurred.

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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs.

Staffing 528
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Crafting Allergy-Friendly Dining Experiences Using Payment Tech

Modern Restaurant Management

By scanning a code, customers can see which dishes are safe for them and even tailor their orders to avoid allergens. This kind of customization is possible thanks to advanced point-of-sale systems designed with diner needs in mind. It's a win-win: better customer service and a boost for the restaurant's image.