Modern Restaurant Management

APRIL 9, 2024

To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis. How are restaurants using AI now?

Customer Service 481

Customer Service Customer Service Inventory Inventory Management 481

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

Inventory 506

Inventory Food and Beverage Food and Beverage Inventory Management 506

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

Food Preparation 507

Food Preparation Inventory Management Staffing Customer Service 507

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. You can track the food or drink journey from ordering to delivery on a management screen.

Inventory Management Software 545

Inventory Management Software Customer Service Customer Service Point of Sale 545

Modern Restaurant Management

AUGUST 16, 2023

POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting. Enhanced accuracy through minimized human errors in order processing and inventory tracking.

Customer Experience 419

Customer Experience Inventory Inventory Management Food and Beverage 419

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Online ordering allows customers to pick exactly what they want. Digital inventory management: Keeping track of every ingredient on site is a big task. Builds greater autonomy by giving employees control over their own schedules.

Customer Service 493

Customer Service Customer Service Inventory Inventory Management 493

Modern Restaurant Management

AUGUST 24, 2022

Tasks such as managing Accounts Payable and Accounts Receivable, handling ledger entries, and invoicing can easily be handled by co-sourced employees. Customer Service. Co-sourcing Customer Service employees is extremely popular in the restaurant industry.

Staffing 450

Staffing Customer Experience Customer Service Customer Service 450

Modern Restaurant Management

JULY 25, 2023

Inventory management becomes a breeze with AI-driven tools that assist in supply chain forecasting. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps.

Recipes 419

Recipes School Lunch Customer Service Customer Service 419

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

Inventory 491

Inventory Customer Experience Restaurant Manager Restaurant Management 491

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Prices for real estate, inventory, and labor are rising. Automated technology can help businesses cut costs and give customers the experiences they want.

Automated Food Prep 484

Automated Food Prep Customer Service Customer Service Food Preparation 484

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Inventory 508

Inventory Inventory Management Staffing Customer Service 508

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs.

Staffing 528

Staffing Customer Experience Food and Beverage Food and Beverage 528

Sculpture Hospitality

JUNE 22, 2023

Running a successful bar or restaurant requires efficient inventory management, especially when it comes to liquor bottles. Keeping track of the quantity and quality of your spirits is crucial for maintaining profitability and providing excellent customer service.

Inventory 125

Inventory Inventory Management Customer Service Customer Service 125

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Consider, removing processed or pre-packaged ingredients from their inventory. Restaurants using ghost kitchens may directly provide delivery or use delivery services. Serving smaller portion sizes.

Food and Beverage 547

Food and Beverage Food and Beverage Customer Service Customer Service 547

Modern Restaurant Management

MARCH 6, 2024

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

Customer Experience 472

Customer Experience Customer Service Customer Service Inventory Management 472

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Willow Creek Winery : Improved customer personalization and seamless event operations.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

AUGUST 5, 2024

Overstaffing can cut into profits, while understaffing can harm customer service. Balancing this based on historical data allows optimal service without unnecessary labor costs. Manage Inventory Effectively : Real-time inventory tracking helps avoid overstocking or running out of popular items.

Staffing 251

Staffing Kitchen Display System Inventory Inventory Management 251

Modern Restaurant Management

OCTOBER 20, 2023

Some of the most valuable insights for restaurants are found in general operations data, customer data and website data. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

Inventory Management 379

Inventory Management Food Prices Customer Service Customer Service 379

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Lavu

MARCH 28, 2025

These advanced tools empower restaurants to create personalized offers, track customer data, and automate processes to enhance customer loyalty and streamline operations. TouchBistro’s scheduling feature lets restaurants set up recurring deals that activate automatically, making it easier to manage ongoing promotions.

Inventory 78

Inventory Purchasing Inventory Management Customer Service 78

Modern Restaurant Management

JANUARY 11, 2024

Respect Reviews Managing a restaurant requires you to wear many hats. You must take care of orders, inventory, managing the crew and dealing with any sort of issue that arises daily. An additional resource that will help you as a manager is a book entitled, “Unreasonable Hospitality,” by Will Guidara.

Restaurant Manager 417

Restaurant Manager Restaurant Management Inventory Management Purchasing 417

Lavu

FEBRUARY 28, 2025

Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization. Why It Matters: Boosts Satisfaction : Tailored dishes meet customer preferences. Improves Operations : Smarter inventory and menu management. Increases Sales : Personalized recommendations drive purchases.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Customer Experience 78

Modern Restaurant Management

DECEMBER 26, 2023

This helped them improve customer relationships, loyalty, satisfaction, and retention. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Food Safety Regulations 309

Food Safety Regulations Food Safety Customer Experience Inventory Management 309

Lavu

NOVEMBER 17, 2023

Despite increasing competition from fast-casual restaurants, they adapt menus, service, and experiences to stand out and offer the best deal. Unique and trendy menu items, excellent customer service, and technology integration help attract and retain customers. This streamlines the process and ensures accurate tracking.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Lavu

NOVEMBER 28, 2024

Real-time inventory tracking through modern POS systems helps restaurants avoid costly mistakes like overordering or running out of key items. These systems automatically update stock levels with each sale, offering immediate insights that reduce waste, control costs, and improve customer satisfaction.

Inventory 78

Inventory Inventory Management Kitchen Display System Recipes 78

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Most quality POS systems feature built-in real-time inventory control software.

Inventory Management 166

Inventory Management Inventory Point of Sale Kitchen Display System 166

Lithos POS

JANUARY 15, 2025

Simplified operations LithosPOS simplifies key operational tasks such as order processing, payment processing, and inventory management. This reduces time spent on manual tasks and allows employees to focus on providing better customer service.

Customer Experience 52

Customer Experience Inventory Management Inventory Point of Sale 52

Modern Restaurant Management

JANUARY 31, 2025

Two-thirds of restaurant leaders believe AI or automation will improve their business in each of the 15 areas we asked about, the most popular of which are marketing and promotions (77 percent), inventory management (77 percent), payments (76 percent), menu optimization (76 percent), and staff management (75 percent).

Food and Beverage 221

Food and Beverage Food and Beverage Food Service Food Service 221

Modern Restaurant Management

FEBRUARY 18, 2020

In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Store schedules and labor management.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

APRIL 26, 2024

This insight lets restaurants tailor their menus to what customers truly want, keeping things fresh and aligned with changing tastes. Data used right can be an open window to understanding customer behavior and preferences, enabling personalized service and smarter inventory management.

Point of Sale 251

Point of Sale Inventory Management Kitchen Manager Kitchen Management 251

Lavu

FEBRUARY 28, 2025

Its industry-leading 91 NPS score reflects high customer satisfaction and loyalty. Ingredient-Level Inventory Tracking Keeping an eye on ingredients is critical to controlling costs. Managers can also access reports, adjust menus, and monitor inventory remotely. If cost is a major factor, Lavu stands out with its $19.99/month

Inventory 60

Inventory Kitchen Display System Inventory Management Customer Service 60

Modern Restaurant Management

DECEMBER 19, 2023

which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Many companies sell robots, but do not service, integrate or repair the robots, making it more difficult for customers to maintain.

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

Total Food Service

DECEMBER 16, 2023

Let’s break down the ABCs of restaurant management. 4 restaurant management systems to have in place Let’s look at some essential systems you should have in place and how they can transform your restaurant. Inventory management: Track stock levels to prevent any waste or theft.

Restaurant Management 103

Restaurant Management Restaurant Manager Inventory Customer Service 103

Modern Restaurant Management

DECEMBER 21, 2023

While artificial intelligence (AI) has been a growing component of this technological landscape, its role is expected to evolve into a more supportive capacity, focusing on predictive analytics for improved inventory management and the personalization of customer experiences.

Food and Beverage 309

Food and Beverage Food and Beverage Customer Experience Point of Sale 309

Culinary Digital

MARCH 20, 2024

Focused Product Knowledge A smaller menu allows you to manage and procure fewer ingredients. Due to this focused selection, inventory managers can better understand each dish’s specific requirements. In some cases, information overload, anxiety, and errors may result from the sheer volume of information.

Food Preparation 130

Food Preparation Customer Service Customer Service Food and Beverage 130

Lavu

FEBRUARY 21, 2025

It uses an on-premise server with advanced tools like inventory automation, multi-location management, and detailed reporting. Pricing is custom, with higher upfront costs and professional setup required. Aloha stands out for its inventory management, order tracking, and advanced reporting features.

Inventory 78

Inventory Inventory Management Kitchen Display System Customer Service 78

Lavu

NOVEMBER 27, 2024

Cloud POS systems are transforming how restaurants operate by offering internet-based tools for sales, inventory, and management tasks. Here’s why they matter: Access Anywhere : Manage your restaurant remotely via any internet-connected device. Inventory management? Do you require real-time analytics?

Inventory 78

Inventory Inventory Management Kitchen Display System Customer Service 78