Modern Restaurant Management

APRIL 9, 2024

To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. How are restaurants using AI now? Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis.

Inventory 163

Inventory Customer Service Customer Service Inventory Management 163

Modern Restaurant Management

FEBRUARY 29, 2024

Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. For instance, technology can help restaurants: Optimize operations. As many restaurants already know, tech solutions are an absolute game-changer. Improve the customer experience. Boost automation.

Inventory Management 174

Inventory Management Customer Experience Inventory Customer Service 174

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Reporting is an essential part of business operations because it helps visualize the restaurant's financial health. Keeping tables occupied is crucial for restaurants.

Inventory 181

Inventory Customer Experience Point of Sale Restaurant Manager 181

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Modern Restaurant Management

DECEMBER 9, 2024

With the lead up to Christmas being the season for work parties, family gatherings, and social get-togethers, the influx of larger groups means your restaurant needs to be prepared. Use your POS data to predict the busiest times and ensure you are ready to maintain fast and friendly customer service.

Inventory 152

Inventory Customer Experience Point of Sale Staffing 152

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Customers don’t find it acceptable for stores to rely on robots and software to handle complex problem-solving tasks, or tasks that keep people and spaces clean and safe.

Automated Food Prep 166

Automated Food Prep Customer Service Customer Service Food Preparation 166

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What other AI functionality do you feel will be utilized more in restaurants this year?

Customer Experience 174

Customer Experience Customer Service Customer Service Inventory Management 174

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. Provide Customer Service Training. There is a direct correlation between customer service level and staff training. Ensure that Your Restaurant Is Clean and Sanitary.

Inventory Management Software 202

Inventory Management Software Customer Service Customer Service Point of Sale 202

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

Inventory Management 161

Inventory Management Inventory Food and Beverage Food and Beverage 161

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

Inventory 185

Inventory Food and Beverage Food and Beverage Inventory Management 185

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Online ordering allows customers to pick exactly what they want. Digital inventory management: Keeping track of every ingredient on site is a big task. This internal alignment enables a restaurant to pivot.

Inventory 194

Inventory Customer Service Customer Service Inventory Management 194

Modern Restaurant Management

AUGUST 16, 2023

POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting. Enhanced accuracy through minimized human errors in order processing and inventory tracking.

Customer Experience 165

Customer Experience Inventory Inventory Management Food and Beverage 165

Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. Checking into restaurants, tagging beautiful platings, and sharing their experiences with friends and family. First Steps for Your Restaurant Social Media. We get it, you’re busy.

Online Ordering Systems 232

Online Ordering Systems Inventory Customer Service Customer Service 232

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

JUNE 26, 2020

Also, having a well-organized system to record tips will make a difference in customer service and a satisfactory front-of-house experience for the consumer. Create inventory pars that will allow you to track necessary inventory items when running low. Food cost is also critical when reopening.

Inventory 180

Inventory Customer Service Customer Service Hospitality 180

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

Food Preparation 190

Food Preparation Inventory Management Staffing Inventory 190

Modern Restaurant Management

AUGUST 24, 2022

Tasks such as managing Accounts Payable and Accounts Receivable, handling ledger entries, and invoicing can easily be handled by co-sourced employees. Customer Service. Co-sourcing Customer Service employees is extremely popular in the restaurant industry.

Staffing 176

Staffing Customer Experience Customer Service Customer Service 176

Modern Restaurant Management

JUNE 23, 2022

Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Restaurant managers can now detect and avoid equipment failures before they happen. It’s helping employees track orders, serve quality food, and prioritize customer service.

Food Safety 183

Food Safety Point of Sale Staffing Inventory 183

Modern Restaurant Management

AUGUST 22, 2024

Previously, he co-founded CAKE, which was acquired by Sysco and helped create Sysco Labs, a platform for food service distributors. "People "People tend to go to fast-food restaurants for the speed and lower price point.

Inventory 122

Inventory Customer Experience Customer Service Customer Service 122

Modern Restaurant Management

JULY 25, 2023

Inventory management becomes a breeze with AI-driven tools that assist in supply chain forecasting. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps.

Recipes 161

Recipes School Lunch Customer Service Customer Service 161

Modern Restaurant Management

AUGUST 10, 2021

Once free of the duties of accepting orders and processing payments, staff can focus on other important tasks, including marketing, customer service and inventory. It is going to take a while for restaurants to bounce back from the current labour shortage. A kiosk can generally take on the role of 1.5

Food and Beverage 237

Food and Beverage Food and Beverage Staffing Inventory 237

Modern Restaurant Management

FEBRUARY 4, 2022

These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Consider, removing processed or pre-packaged ingredients from their inventory. Serving smaller portion sizes.

Food and Beverage 217

Food and Beverage Food and Beverage Inventory Customer Service 217

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. Now, think of fast food restaurant management as skilled and efficient ensuring that each element works seamlessly together to produce a better dining experience.

Restaurant Management 52

Restaurant Management Restaurant Manager Customer Experience Kitchen Management 52

Modern Restaurant Management

JANUARY 7, 2025

The clear expectations for performance and customer service. How their actions and attitude impact team and restaurant success. Understanding Accountability Accountability should foster clarity, trust, and ownership—not micromanagement or fear of failure. The extent of their authority to make decisions within their role.

Food Safety 160

Food Safety Inventory Customer Service Customer Service 160

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment.

Staffing 192

Staffing Customer Experience Inventory Food and Beverage 192

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Reliable Support: 24/7 assistance and 99.99% uptime ensure smooth operations.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

OCTOBER 20, 2023

Some of the most valuable insights for restaurants are found in general operations data, customer data and website data. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

Inventory Management 149

Inventory Management Food Prices Inventory Customer Experience 149

Modern Restaurant Management

OCTOBER 7, 2024

There are new technologies coming out for restaurants that will help them better track inventory, analyze their purchases and calculate waste. To reduce what goes to a landfill, more restaurants will start using closed-loop composting that turns waste into compost in 24 hours using heat and microbes.

Food and Beverage 184

Food and Beverage Food and Beverage Food Preparation Inventory 184

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business. Keep your menu small and concise.

Restaurant Manager 148

Restaurant Manager Restaurant Management Inventory Management Purchasing 148

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. And better customer service also translates to tangible savings. Here's how restaurateurs can maximize the benefits of their POS data.

Staffing 119

Staffing Inventory Customer Experience Purchasing 119

Modern Restaurant Management

AUGUST 5, 2024

Overstaffing can cut into profits, while understaffing can harm customer service. Balancing this based on historical data allows optimal service without unnecessary labor costs. Manage Inventory Effectively : Real-time inventory tracking helps avoid overstocking or running out of popular items.

Staffing 100

Staffing Kitchen Display System Inventory Inventory Management 100

Modern Restaurant Management

SEPTEMBER 7, 2023

Local and regional rental companies are likely to have a more limited selection What is the company’s customer service like? National inventories are obviously bigger and more diverse than local and regional ones. What ice machine brands, models, and ice types are available? Do they work holidays?

Equipment Maintenance 187

Equipment Maintenance Purchasing Customer Service Customer Service 187

Modern Restaurant Management

MARCH 3, 2022

If temperatures fluctuate away from optimal levels, the monitoring system alerts a manager to take quick corrective action. By automating this process, it minimizes error, improves food safety procedures, and prevents inventory spoilage. Aside from minimizing food costs, time savings is another area affecting ROI.

Food Service 200

Food Service Food Service Customer Experience Food Safety 200

Modern Restaurant Management

NOVEMBER 5, 2024

What to look for : Structured approach to the issue Use of available resources, collaboration, and creativity Maintaining composure while seeking solutions Example : “We were prepping for dinner service and realized we had very little of a main ingredient for our featured dish. I still have no idea how that happened!

Staffing 155

Staffing Inventory Customer Service Customer Service 155

Modern Restaurant Management

DECEMBER 17, 2021

Instead, workers can focus on providing great customer service and engage with on-premise diners. Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue.

Customer Experience 170

Customer Experience Food Service Food Service Dining Operations 170

Modern Restaurant Management

MAY 14, 2021

The next time that your restaurant prepares a pan of food that goes uneaten, or has an inventory order that surpasses demand, think donation. Most of the time, back-of-the-house food that is being tossed, isn’t because its spoiled, and often times, still perfectly edible. It’s a win-win.

Inventory 190

Inventory Customer Service Customer Service 190

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here. – Richard Patrick, Co-Founder of Cathead Distillery.

Food and Beverage 196

Food and Beverage Food and Beverage Inventory Kitchen Display System 196