Modern Restaurant Management

OCTOBER 7, 2021

Employees can better understand their tasks and responsibilities with structured restaurant operations. Technology also helps bridge communication between restaurant management and staff. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste.

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Food Safety Inventory Recipes Restaurant Management 492

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand.

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Staffing Inventory Management Inventory Customer Experience 474

Modern Restaurant Management

JUNE 12, 2024

The report, which surveyed 127 restaurant executives across the U.S. and Canada, found that technology such as interactive digital menus, in-restaurant mobile apps, and augmented reality experiences are playing a vital role in empowering restaurants to stay relevant and meet the evolving needs and expectations of diners.

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Inventory Inventory Management Customer Experience Staffing 473

Modern Restaurant Management

FEBRUARY 2, 2024

Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Inventory 472

Inventory Inventory Management Customer Experience Customer Service 472

Modern Restaurant Management

APRIL 9, 2024

To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. How are restaurants using AI now? Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis.

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Customer Service Customer Service Inventory Inventory Management 481

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Reporting is an essential part of business operations because it helps visualize the restaurant's financial health. Keeping tables occupied is crucial for restaurants.

Inventory 491

Inventory Customer Experience Point of Sale Restaurant Management 491

Modern Restaurant Management

FEBRUARY 29, 2024

Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. For instance, technology can help restaurants: Optimize operations. As many restaurants already know, tech solutions are an absolute game-changer. Improve the customer experience. Boost automation.

Inventory Management 489

Inventory Management Customer Experience Customer Service Customer Service 489

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What results did you find surprising and why?

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Inventory Inventory Management Staffing Customer Service 508

Modern Restaurant Management

AUGUST 22, 2024

Previously, he co-founded CAKE, which was acquired by Sysco and helped create Sysco Labs, a platform for food service distributors. "People "People tend to go to fast-food restaurants for the speed and lower price point.

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Customer Service Customer Service Inventory Customer Experience 402

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. Provide Customer Service Training. There is a direct correlation between customer service level and staff training. Ensure that Your Restaurant Is Clean and Sanitary.

Inventory Management Software 545

Inventory Management Software Customer Service Customer Service Point of Sale 545

Modern Restaurant Management

MARCH 21, 2025

By integrating automation, AI-powered insights, and digital solutions, independent restaurants can streamline operations, reduce waste, and optimize spending, all while ensuring top-tier service. Smart tech solutions can alleviate the pressure of labor shortages while ensuring seamless customer service.

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Customer Experience Customer Service Customer Service Inventory 221

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

Inventory 506

Inventory Food and Beverage Food and Beverage Inventory Management 506

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What other AI functionality do you feel will be utilized more in restaurants this year?

Customer Experience 472

Customer Experience Customer Service Customer Service Inventory Management 472

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Online ordering allows customers to pick exactly what they want. Digital inventory management: Keeping track of every ingredient on site is a big task. This internal alignment enables a restaurant to pivot.

Customer Service 493

Customer Service Customer Service Inventory Inventory Management 493

Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. Checking into restaurants, tagging beautiful platings, and sharing their experiences with friends and family. First Steps for Your Restaurant Social Media. We get it, you’re busy.

Online Ordering Systems 613

Online Ordering Systems Customer Service Customer Service Inventory 613

Modern Restaurant Management

AUGUST 16, 2023

POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting. Enhanced accuracy through minimized human errors in order processing and inventory tracking.

Customer Experience 419

Customer Experience Inventory Inventory Management Food and Beverage 419

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

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Food Preparation Inventory Management Staffing Customer Service 507

Total Food Service

DECEMBER 16, 2023

Managing a restaurant isn’t just about making sure the lights are on, the guests are served and the money makes it to the bank. Restaurant management is one part art, two-parts systems and training. Let’s break down the ABCs of restaurant management. Ongoing training is crucial for long-term success.

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Restaurant Management Restaurant Manager Inventory Customer Service 111

Modern Restaurant Management

AUGUST 24, 2022

Tasks such as managing Accounts Payable and Accounts Receivable, handling ledger entries, and invoicing can easily be handled by co-sourced employees. Customer Service. Co-sourcing Customer Service employees is extremely popular in the restaurant industry.

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Staffing Customer Experience Customer Service Customer Service 450

Modern Restaurant Management

JUNE 26, 2020

Also, having a well-organized system to record tips will make a difference in customer service and a satisfactory front-of-house experience for the consumer. Create inventory pars that will allow you to track necessary inventory items when running low. Food cost is also critical when reopening.

Inventory 450

Inventory Customer Service Customer Service Hospitality 450

Modern Restaurant Management

JUNE 23, 2022

Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Restaurant managers can now detect and avoid equipment failures before they happen. It’s helping employees track orders, serve quality food, and prioritize customer service.

Food Safety 474

Food Safety Point of Sale Staffing Customer Service 474

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment.

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Staffing Customer Experience Food and Beverage Food and Beverage 528

Modern Restaurant Management

JULY 25, 2023

Inventory management becomes a breeze with AI-driven tools that assist in supply chain forecasting. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps.

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Recipes School Lunch Customer Service Customer Service 419

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

FEBRUARY 4, 2022

These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Consider, removing processed or pre-packaged ingredients from their inventory. Serving smaller portion sizes.

Food and Beverage 547

Food and Beverage Food and Beverage Customer Service Customer Service 547

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business. Keep your menu small and concise.

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Restaurant Management Restaurant Manager Inventory Management Purchasing 417

Modern Restaurant Management

AUGUST 10, 2021

Once free of the duties of accepting orders and processing payments, staff can focus on other important tasks, including marketing, customer service and inventory. It is going to take a while for restaurants to bounce back from the current labour shortage. A kiosk can generally take on the role of 1.5

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Food and Beverage Food and Beverage Staffing Customer Service 592

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. And better customer service also translates to tangible savings. Here's how restaurateurs can maximize the benefits of their POS data.

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Staffing Inventory Customer Experience Purchasing 324

Modern Restaurant Management

OCTOBER 7, 2024

There are new technologies coming out for restaurants that will help them better track inventory, analyze their purchases and calculate waste. To reduce what goes to a landfill, more restaurants will start using closed-loop composting that turns waste into compost in 24 hours using heat and microbes.

Food and Beverage 474

Food and Beverage Food and Beverage Food Preparation Customer Service 474

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Reliable Support: 24/7 assistance and 99.99% uptime ensure smooth operations.

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Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

AUGUST 5, 2024

Overstaffing can cut into profits, while understaffing can harm customer service. Balancing this based on historical data allows optimal service without unnecessary labor costs. Manage Inventory Effectively : Real-time inventory tracking helps avoid overstocking or running out of popular items.

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Staffing Kitchen Display System Inventory Inventory Management 251

Modern Restaurant Management

DECEMBER 17, 2021

Instead, workers can focus on providing great customer service and engage with on-premise diners. Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue.

Customer Experience 471

Customer Experience Food Service Food Service Dining Operations 471

Modern Restaurant Management

MARCH 3, 2022

If temperatures fluctuate away from optimal levels, the monitoring system alerts a manager to take quick corrective action. By automating this process, it minimizes error, improves food safety procedures, and prevents inventory spoilage. Aside from minimizing food costs, time savings is another area affecting ROI.

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Food Service Food Service Customer Experience Food Safety 530

Modern Restaurant Management

MAY 14, 2021

The next time that your restaurant prepares a pan of food that goes uneaten, or has an inventory order that surpasses demand, think donation. Most of the time, back-of-the-house food that is being tossed, isn’t because its spoiled, and often times, still perfectly edible. It’s a win-win.

Customer Service 527

Customer Service Customer Service Inventory 527

Modern Restaurant Management

JUNE 9, 2020

They also signed an agreement with RestaurantMagic to offer a back office software solution that focuses on inventory and food management, labor and scheduling, and reporting and analytics. To aid franchisees in reaching more customers, Nathan’s Famous has also tapped CloseComms and Targetable.

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Customer Service Customer Service Inventory 449

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here. – Richard Patrick, Co-Founder of Cathead Distillery.

Food and Beverage 493

Food and Beverage Food and Beverage Inventory Kitchen Display System 493

Lavu

NOVEMBER 27, 2024

Restaurant management software integrations are the key to running a more efficient and profitable restaurant. Whether you’re streamlining operations, optimizing inventory, or managing staff, the right tools can save time, reduce costs, and improve the customer experience. Ready to elevate your restaurant?

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Restaurant Management Restaurant Manager Inventory Inventory Management 78