Modern Restaurant Management

SEPTEMBER 4, 2020

They also helped restaurants realize they could update their kitchen while it was offline and not have to interrupt service. Modern Restaurant Management (MRM) magazine discussed supply issues and more with KaTom Founder, President and CEO Patricia Bible. What are you hearing from customers as they pivot their models?

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Inventory Customer Service Customer Service Restaurant Management 563

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Customers don’t find it acceptable for stores to rely on robots and software to handle complex problem-solving tasks, or tasks that keep people and spaces clean and safe.

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Automated Food Prep Customer Service Customer Service Food Preparation 484

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What results did you find surprising and why?

Inventory 508

Inventory Inventory Management Staffing Customer Service 508

Modern Restaurant Management

AUGUST 22, 2024

Previously, he co-founded CAKE, which was acquired by Sysco and helped create Sysco Labs, a platform for food service distributors. "People "People tend to go to fast-food restaurants for the speed and lower price point.

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Customer Service Customer Service Inventory Customer Experience 402

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What other AI functionality do you feel will be utilized more in restaurants this year?

Customer Experience 472

Customer Experience Customer Service Customer Service Inventory Management 472

Total Food Service

DECEMBER 16, 2023

Managing a restaurant isn’t just about making sure the lights are on, the guests are served and the money makes it to the bank. Restaurant management is one part art, two-parts systems and training. Let’s break down the ABCs of restaurant management. Ongoing training is crucial for long-term success.

Restaurant Management 111

Restaurant Management Restaurant Manager Inventory Customer Service 111

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

JUNE 23, 2022

Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Restaurant managers can now detect and avoid equipment failures before they happen. It’s helping employees track orders, serve quality food, and prioritize customer service.

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Food Safety Point of Sale Staffing Inventory 474

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Reliable Support: 24/7 assistance and 99.99% uptime ensure smooth operations.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business. Keep your menu small and concise.

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Restaurant Management Restaurant Manager Inventory Management Purchasing 417

Modern Restaurant Management

OCTOBER 20, 2023

Some of the most valuable insights for restaurants are found in general operations data, customer data and website data. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

Inventory Management 379

Inventory Management Food Prices Inventory Customer Service 379

Lavu

NOVEMBER 27, 2024

Restaurant management software integrations are the key to running a more efficient and profitable restaurant. Whether you’re streamlining operations, optimizing inventory, or managing staff, the right tools can save time, reduce costs, and improve the customer experience. Ready to elevate your restaurant?

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Restaurant Management Restaurant Manager Inventory Inventory Management 78

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here. – Richard Patrick, Co-Founder of Cathead Distillery.

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Food and Beverage Food and Beverage Inventory Kitchen Display System 493

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Lavu

FEBRUARY 28, 2025

Its industry-leading 91 NPS score reflects high customer satisfaction and loyalty. Ingredient-Level Inventory Tracking Keeping an eye on ingredients is critical to controlling costs. Managers can also access reports, adjust menus, and monitor inventory remotely. If cost is a major factor, Lavu stands out with its $19.99/month

Inventory 60

Inventory Kitchen Display System Inventory Management Customer Service 60

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Here are some of their insights.

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. We’ll see this start to unfold in 2024.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. restaurants and retailers are facing a challenging 2025, according to a recent presentation by Fitch Ratings at the 2025 ICR Conference. .

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Food and Beverage Food and Beverage Food Service Food Service 221

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. On the operational side, restaurant workers stand to benefit from the streamlining of order processing and reduction of manual tasks, although adapting to these new technologies may require additional training.

Food and Beverage 309

Food and Beverage Food and Beverage Customer Experience Point of Sale 309

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. Now, think of fast food restaurant management as skilled and efficient ensuring that each element works seamlessly together to produce a better dining experience.

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Restaurant Management Restaurant Manager Customer Experience Kitchen Management 52

Lavu

FEBRUARY 21, 2025

It uses an on-premise server with advanced tools like inventory automation, multi-location management, and detailed reporting. Pricing is custom, with higher upfront costs and professional setup required. Aloha stands out for its inventory management, order tracking, and advanced reporting features.

Inventory 78

Inventory Inventory Management Kitchen Display System Customer Service 78

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. – Christine Schindler, CEO, PathSpot The age of automation and reimagining customer service in restaurants is here.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

The Restaurant Warehouse

APRIL 9, 2025

Match your kitchen layout to your restaurant's needs: From assembly line to island layouts, choose the design that best suits your menu, service style, and available space. What is a Restaurant Kitchen Layout? A restaurant kitchen layout is the blueprint for how your kitchen operates.

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Lavu

JANUARY 2, 2020

How Do you Make Accurate Restaurant Sales Forecasts? Keeping accurate forecasts of your restaurant sales allows you to determine how well your business is performing. You get to know when to order your next month inventory, open more restaurant locations, or recruit more employees for optimal performance.

Inventory 78

Inventory Staffing Purchasing Restaurant Management 78

Lavu

SEPTEMBER 29, 2023

During this restaurant labor shortage, use restaurant technology to your advantage. This can free up your employees to focus on providing excellent customer service. Reporting and Analytics: Lavu generates detailed reports on various aspects of your operation, such as sales, labor costs, inventory, and more.

Staffing 167

Staffing Customer Service Customer Service Food Service 167

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.

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Point of Sale Restaurant Management Restaurant Manager Inventory 78

The Restaurant Warehouse

APRIL 4, 2025

Initial Inventory and Food Costs Your initial inventory represents a significant upfront cost. Food costs typically range from 2835% of your operating costs, but this can fluctuate depending on your restaurant's type ( CloudKitchens ). A steakhouse, for example, will likely have higher food costs than an Italian restaurant.

Inventory 52

Inventory Inventory Management Staffing Purchasing 52

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

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Food and Beverage Food and Beverage Customer Service Customer Service 167

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. And in September, Dog Haus opened its first virtual restaurant location in Chicago, with many more to come nationwide. Curry Up Now Secures Investment.

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Food and Beverage Food and Beverage Customer Service Customer Service 340

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness.

Food and Beverage 294

Food and Beverage Food and Beverage Inventory Management Customer Experience 294

Lithos POS

FEBRUARY 9, 2025

AI-Powered Automation & Robotics AI and automation transform the operation of restaurants, reduce labor costs, and improve service speed. Many restaurants use chatbot-controlled AI for customer service, predictive analysis for inventory management, and robotic kitchen assistants for food preparation.

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Kitchen Display System Customer Experience Food Supply Food Preparation 40

Food Safety International

APRIL 3, 2015

Restaurant management isn’t for everyone. Effective restaurant managers need to balance the needs of staff, customers and the business while dealing with the unforeseen problems that pop-up on a daily basis. Here are seven traits of effective restaurant managers. Scheduling. Special Tasks.

Restaurant Management 52

Restaurant Management Restaurant Manager Food Safety Customer Service 52

Lithos POS

AUGUST 20, 2024

LithosPOS Software stands out as the best POS system for restaurants and cafes , designed to increase the operational efficiency of restaurants and cafes Using the advanced features of the POS software, LithosPOS contributes to your operation more easily and increases overall efficiency. View all locations from a single dashboard.

Inventory 52

Inventory Inventory Management Point of Sale Kitchen Display System 52

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. "ezCater's platform provides effortless online ordering and exceptional customer service." Spreading the Spirit of BBQ.

Catering 414

Catering Catering Food and Beverage Food and Beverage 414

Lavu

NOVEMBER 27, 2024

Lavu also includes tools for payroll management, helping track employee hours and control labor costs. Its inventory tracking features are solid and integrate with platforms like Uber Eats and QuickBooks, simplifying delivery and accounting tasks. 3 Restaurant Success Stories The post Lavu vs Clover first appeared on Lavu.

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Inventory Management Kitchen Display System Inventory Customer Service 78

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. ” McDonough added, “This combination makes perfect sense for manufacturers, customers, and our teams. ” Reach for the Stars.

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