Modern Restaurant Management

FEBRUARY 29, 2024

Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience. Boost automation.

Inventory Management 489

Inventory Management Customer Experience Customer Service Customer Service 489

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. What are AI and ML?

Staffing 528

Staffing Customer Experience Food and Beverage Food and Beverage 528

Modern Restaurant Management

AUGUST 10, 2021

According to a National Restaurant Association study done in April, 84 percent of operators surveyed said staffing was lower than required, with 47 percent stating that their staff numbers were more than 20 percent under the pre-pandemic levels. million jobs (12 percent) short. A kiosk can generally take on the role of 1.5

Food and Beverage 592

Food and Beverage Food and Beverage Staffing Customer Service 592

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

Inventory 506

Inventory Food and Beverage Food and Beverage Inventory Management 506

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more. Even today, the latest data from the U.S.

Food Preparation 507

Food Preparation Inventory Management Staffing Customer Service 507

Modern Restaurant Management

APRIL 9, 2024

In addition, respondents acknowledged AI's potential to address various challenges faced by the restaurant industry, such as staffing issues, service quality management, and rising costs. Other highlights include: Nearly half of respondents (46 percent) believe AI can improve the overall guest experience.

Customer Service 481

Customer Service Customer Service Inventory Inventory Management 481

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. And better customer service also translates to tangible savings. POS systems can scrutinize sales metrics to fine-tune staffing schedules.

Staffing 324

Staffing Inventory Customer Experience Purchasing 324

Modern Restaurant Management

AUGUST 5, 2024

Leveraging such promotions can improve customer satisfaction and boost repeat business. Plan Staffing with Heatmaps : Staffing is crucial during high-volume periods. Overstaffing can cut into profits, while understaffing can harm customer service. Data insights can forecast demand, stocking just enough.

Staffing 251

Staffing Kitchen Display System Inventory Inventory Management 251

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Inventory 508

Inventory Inventory Management Staffing Customer Service 508

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

Inventory 491

Inventory Customer Experience Point of Sale Restaurant Manager 491

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

MARCH 3, 2022

At the same time, restaurants are grappling with ongoing staffing issues, with recent research showing that there are still nearly one million unfilled job openings, or eight percent, below pre-pandemic employment levels. By automating this process, it minimizes error, improves food safety procedures, and prevents inventory spoilage.

Food Service 530

Food Service Food Service Customer Experience Food Safety 530

Modern Restaurant Management

JUNE 23, 2022

Customers notice the difference between a spotless QSR with a clean dining area and fully-stocked inventory, and these details may move the needle to encourage a first-time customer to become a repeat customer. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

Food Safety 474

Food Safety Point of Sale Staffing Customer Service 474

Modern Restaurant Management

DECEMBER 14, 2021

We were among the first to offer our crews the opportunity to be paid the day after the shift you worked through a program called Instant Pay and will continue to identify and implement initiatives that will help us provide our customers the best customer service while retaining employees and keeping them happy.

Staffing 474

Staffing Food and Beverage Food and Beverage Customer Experience 474

Modern Restaurant Management

OCTOBER 18, 2022

You already provide delicious food, exceptional customer service, and an inviting atmosphere, right? Are you staffed properly to meet this higher demand? Tech tools can help boost efficiency, reduce waste, staff smarter, as well as improve inventory, ordering, inspections, and more. onsite charging stations.

Staffing 473

Staffing Customer Service Customer Service Inventory 473

Modern Restaurant Management

DECEMBER 17, 2021

Instead, workers can focus on providing great customer service and engage with on-premise diners. Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue.

Customer Experience 471

Customer Experience Food Service Food Service Dining Operations 471

Modern Restaurant Management

SEPTEMBER 5, 2024

This involves a comprehensive approach to managing costs across various areas and multiple sites, including staffing, repairs, inventory adjustments, and new equipment installations. Managing Shifts in Consumer Expectations A unified process management platform empowers staff to deliver consistent and outstanding customer service.

Food Safety 221

Food Safety Food Safety Regulations Inventory Staffing 221

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

DECEMBER 26, 2023

This helped them improve customer relationships, loyalty, satisfaction, and retention. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Food Safety Regulations 309

Food Safety Regulations Food Safety Customer Experience Inventory Management 309

Modern Restaurant Management

DECEMBER 19, 2023

which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Many companies sell robots, but do not service, integrate or repair the robots, making it more difficult for customers to maintain.

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

The Restaurant Warehouse

APRIL 9, 2025

Point of Sale Systems A modern point-of-sale (POS) system is crucial for managing transactions, tracking inventory, and gathering customer data. This data can inform your decisions about inventory, staffing, and even marketing campaigns. Customer Service Excellent customer service is essential for any bakery.

Point of Sale 52

Point of Sale Inventory Catering Catering 52

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. ” McDonough added, “This combination makes perfect sense for manufacturers, customers, and our teams. ”=. . ”=. .

Staffing 317

Staffing Chef Hospitality Hospitality 317

Modern Restaurant Management

JANUARY 8, 2024

The continued rent increases add another layer of uncertainty for operators, raising the importance of careful economic planning, precision and efficiency across all levels of restaurant operation including labor, inventory, food costing and the onboarding process.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

The Restaurant Warehouse

APRIL 4, 2025

Initial Inventory and Food Costs Your initial inventory represents a significant upfront cost. Building strong vendor relationships and implementing efficient inventory management from the start will help you control these costs. Labor and Staffing Expenses Staffing is another substantial part of your budget.

Inventory 52

Inventory Inventory Management Staffing Purchasing 52

Lavu

JANUARY 2, 2020

You get to know when to order your next month inventory, open more restaurant locations, or recruit more employees for optimal performance. It helps you make better data-driven decision on restaurant expansion, creating an expansion business plan, hiring of staff, and inventory management. Inventory Projections.

Staffing 78

Staffing Inventory Purchasing Restaurant Manager 78

Food Safety News

OCTOBER 14, 2023

AI-powered systems can analyze large volumes of data to improve supply chain management , predict demand patterns, optimize staffing and production schedules, and drive more informed decision-making. Improve customer service. Optimize operations. Minimize food waste.

Equipment Maintenance 107

Equipment Maintenance Food Safety Inventory Inventory Management 107

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Customer Engagement & Business Operations. Reservation apps allow customers to reserve, update, and cancel without taking any of your staff’s time.

Point of Sale 78

Point of Sale Inventory Inventory Management Customer Service 78

Lavu

NOVEMBER 27, 2024

Here’s a quick summary of what you need to know: Key Benefits : Faster orders, real-time inventory tracking, seamless online ordering, and detailed sales reports. Hardware Essentials : Touchscreen terminals, customer displays, secure payment devices, and reliable network equipment. Monitor usage trends to spot patterns.

Kitchen Display System 78

Kitchen Display System Inventory Inventory Management Point of Sale 78

Modern Restaurant Management

JUNE 28, 2024

The former shows its commitment to customer satisfaction by running counter to the “shrinkflation” trend and providing more bang for the customer’s buck , while striving to maintain a cultured dedicated to quality. Olive Garden is next among major chains, up four percent to 83.

Food and Beverage 294

Food and Beverage Food and Beverage Inventory Management Customer Experience 294

Lithos POS

JUNE 3, 2024

Here are some SOPs commonly used in the food business Food Preperation Food Safety and Hygiene Customer Service Cleaning and Maintenance Opening and Closing Procedures Employee Training and Management Inventory Management Financial Transactions Emergency Procedures Implementing this guideline will help ensure quality across various business areas.

Inventory 52

Inventory Inventory Management Purchasing Food Safety 52

Lavu

MARCH 23, 2020

Offering your restaurant as a venue gives potential customers a reason to dine with you and experience your hospitality. Wow them with your food and customer service, and you’ve gained a repeat customer. Proper Staffing. Food & Beverages. Make sure you’ve budgeted enough employees to cover both.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Lithos POS

JULY 4, 2024

Outsource tasks like customer service and basic operations to software or employees. Initial revenues might be lower than expected as you build your customer base and reputation. A cash buffer ensures you can pay for rent, utilities, salaries, and inventory without stress. Always keep an eye on your cash flow.

Customer Experience 52

Customer Experience Customer Service Customer Service Staffing 52

Lithos POS

DECEMBER 19, 2023

To keep kitchen operations efficient kitchen managers must control inventory, order supplies, and maintain kitchen hygiene standards. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. Their coordination matters in customer service.

Restaurant Management 52

Restaurant Management Restaurant Manager Customer Experience Kitchen Management 52

Modern Restaurant Management

DECEMBER 29, 2023

However, our industry still is an attractive space for well-suited technologies, improving efficiencies at every level of the restaurant from inventory to customer service. As delivery dropped back down to more normal levels, we saw a number of delivery start-ups and tech dying on the vine.

Staffing 309

Staffing Customer Service Customer Service Inventory 309

Modern Restaurant Management

DECEMBER 21, 2023

What we’re seeing, however, is that technology adoption is less about solving “the staffing problem” as much as it is about enhancing the guest experience. As a result, locations have seen costly “premises liability” claims from customers.

Food and Beverage 309

Food and Beverage Food and Beverage Customer Experience Point of Sale 309

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Handle time tracking through the platform’s extensive scheduling capabilities. Impact App.

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. There are several reasons contributing to the restaurant staffing shortage.

Staffing 167

Staffing Customer Service Customer Service Food Service 167