Remove Customer Service Remove K-12 Remove Recipes
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MRM Research Roundup: Mid-December 2020 Edition

Modern Restaurant Management

22 percent of customers are looking to buy restaurant merchandise. 22 percent of those polled are interested gifting recipe books. Air quality fears have led to 39 percent of consumers avoiding indoor restaurant meals the past six months and more than 52 percent lack confidence that indoor air in K-12 schools is currently safe.

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Ghost Lemonade, Robotic Barista and Flippy for Sale

Modern Restaurant Management

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.