Modern Restaurant Management

JANUARY 21, 2020

A well-thought-out social media marketing strategy can earn you additional customers and increase your overall income. Although there is no foolproof plan, generally starting with Facebook and Instagram will give you a good base for customer service, branding, and loyalty building contests/discounts. But how do you get started?

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Online Ordering Systems Inventory Customer Service Customer Service 245

Modern Restaurant Management

DECEMBER 29, 2020

Furthermore, customers can leave notes on special requests, while you can make recommendations for pairing and upselling dishes. In light of its popularity and efficiency, your restaurant needs a robust online ordering system if you are to be ready for 2021. Don’t forget social media.

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Online Ordering Systems Food and Beverage Food and Beverage Customer Service 208

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

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Food and Beverage Food and Beverage Customer Experience Customer Service 167

Modern Restaurant Management

JUNE 16, 2023

To remain competitive and provide the customer service that patrons now expect, restaurants need to meet these customers where they are. But beyond customer service, these platforms can provide a level of insight into customer behavior that wasn’t always so readily available.

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Online Ordering Systems Staffing Customer Service Customer Service 110

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. In 2023, the restaurant industry faced several challenges and made some missteps along the way. Here are some of their insights. Click here for the first part.

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Food and Beverage Food and Beverage Chef Staffing 197

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. This change reduced wait times by 30% and improved order accuracy.

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Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

SEPTEMBER 15, 2020

Since the onset of COVID-19, delivery and takeout have now become a main – and in some cases only — dollar generator for many restaurants across the country. The guide breaks down each step below on how to successfully launch an online ordering system. Climatarian Menu.

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Food and Beverage Food and Beverage Chef Online Ordering Systems 162