Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. One way to honor this change is to make a one-time investment into a branded mobile ordering app.

Staffing 215

Staffing Point of Sale Customer Experience Customer Service 215

Modern Restaurant Management

DECEMBER 8, 2021

By detecting customer visits, understanding frequency, and combining this with other criteria, QSRs can improve immediate service and long-term planning while proactively informing customers of wait times, specials, and updates for increased customer satisfaction.

Customer Experience 212

Customer Experience Point of Sale Staffing Customer Service 212

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Take Chick-fil-a for example: a QSR that is renowned for its fast but attentive, personalized, human-delivered customer service. This line is often blurred.

Automated Food Prep 193

Automated Food Prep Customer Service Customer Service Food Preparation 193

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. It should allow you to customize various drink combinations your guests demand.

Inventory Management 166

Inventory Management Inventory Point of Sale Kitchen Display System 166

Modern Restaurant Management

NOVEMBER 13, 2023

As point-of-sale (POS) platforms exit the startup stage and developers begin looking for ways to generate increased revenue, many are turning toward processing fees for using their software. The truth is, point-of-sale companies can either be payment or product focused. These processing fees go all the way up to.99

Point of Sale 123

Point of Sale Customer Service Customer Service Catering 123

Lithos POS

MARCH 16, 2023

Discounts and Loyalty There are multiple ways to personalize the rewards to keep your best customers coming back with integrated loyalty. New customers can automatically be added to the loyalty program. This allows for more efficient inventory management and sales processing. Apply discounts to receipts or to a specific item.

Point of Sale 40

Point of Sale Inventory Inventory Management Customer Experience 40

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations.

Inventory 196

Inventory Customer Experience Point of Sale Restaurant Management 196

Modern Restaurant Management

AUGUST 25, 2020

Additionally, restaurants will experience a significant shift in technology and customer service. Walk-up windows and drive-thru only restaurants will also become increasingly popular for all types of food experiences from quick service to fine dining.

Point of Sale 212

Point of Sale Customer Service Customer Service Hospitality 212

Modern Restaurant Management

FEBRUARY 15, 2022

Not only do they need to be aware of challenges that kitchen staff are facing and adapt accordingly, they are also the main point of guest interaction for on-premise dining. Using a smartphone or digital device, customers can place orders, add to existing orders, and pay their checks right from their table without server interaction.

Staffing 225

Staffing Point of Sale Purchasing Customer Service 225

Modern Restaurant Management

AUGUST 22, 2023

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? How Can AI Really Benefit the Restaurant Industry?

Point of Sale 167

Point of Sale Customer Service Customer Service Staffing 167

Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. It’s helping employees track orders, serve quality food, and prioritize customer service. Fast forward to 2022. And many have risen to the occasion.

Food Safety 189

Food Safety Point of Sale Staffing Inventory 189

Modern Restaurant Management

AUGUST 16, 2023

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Automation can and should fine-tune operational processes and human customer service.

Customer Experience 167

Customer Experience Inventory Inventory Management Food and Beverage 167

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Food and Beverage 167

Food and Beverage Food and Beverage Customer Experience Customer Service 167

Modern Restaurant Management

OCTOBER 8, 2024

After all, no one wants a chef who can’t cook or a cashier who struggles with point-of-sale systems. Elevate Customer Service : Navigating complaints and conflicts with grace and compassion is incredibly difficult. Still, the heartbeat of a thriving restaurant is its people.

Restaurant Management 167

Restaurant Management Restaurant Manager Point of Sale Staffing 167

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs.

Staffing 211

Staffing Customer Experience Inventory Food and Beverage 211

Modern Restaurant Management

OCTOBER 28, 2020

Restaurants could also consider implementing a modern point-of-sale system to streamline their business processes. Prioritize Customer Service. That’s why restaurants must make every effort to deliver a high level of customer service, both on-site and online.

Customer Service 212

Customer Service Customer Service Point of Sale 212

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service.

Chef 226

Chef Point of Sale Recipes Customer Service 226

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. You will see improvements for customers, front of the house, the kitchen, as well as management. Reservations & Table Management.

Point of Sale 78

Point of Sale Inventory Inventory Management Customer Service 78

Modern Restaurant Management

DECEMBER 17, 2024

We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. Now, this revolution is extending to the back-of-house. Technology, like e-commerce platforms, is changing the way distributors and restaurants interact.

Inventory Management 167

Inventory Management Inventory Food and Beverage Food and Beverage 167

Lavu

FEBRUARY 26, 2020

To get a better understanding of the changes happening in this space, let’s have a look at the technology being used to streamline on-premise ordering: Restaurant Point of Sale (POS) System. The heart of efficient on-premise ordering lies with the restaurant point of sale (POS) system.

Point of Sale 78

Point of Sale Customer Experience Customer Service Customer Service 78

Lavu

NOVEMBER 11, 2019

Some restaurant chain owners see the transition as a step toward the future, largely because restaurant point-of-sale systems make it so easy. With the help of modern point-of-sale systems, charges are easier to keep track of. Others tout the benefits of increased safety and cleanliness (more on that below).

Point of Sale 101

Point of Sale Customer Service Customer Service Customer Experience 101

Modern Restaurant Management

JUNE 24, 2020

Encouraging digital payments : Major shifts in consumer behavior have occurred around the globe, including the overarching need for a touchless experience at the point-of-sale as 90% of shoppers are hesitant to shop in-store due to coronavirus.4 -based Black women-owned small businesses. The program will kick off in the 50 largest U.S.

Point of Sale 215

Point of Sale Hospitality Hospitality Recipes 215

Lavu

NOVEMBER 17, 2023

Despite increasing competition from fast-casual restaurants, they adapt menus, service, and experiences to stand out and offer the best deal. Unique and trendy menu items, excellent customer service, and technology integration help attract and retain customers.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Modern Restaurant Management

APRIL 26, 2024

By scanning a code, customers can see which dishes are safe for them and even tailor their orders to avoid allergens. This kind of customization is possible thanks to advanced point-of-sale systems designed with diner needs in mind. It's a win-win: better customer service and a boost for the restaurant's image.

Point of Sale 100

Point of Sale Inventory Management Kitchen Management Kitchen Manager 100

Lavu

DECEMBER 14, 2022

Our customer service is world class and our products are built to help local restaurant owners make more money. ISOs and independent sales reps are our primary sales channel. The company’s products include an award-winning mobile point-of-sale, online ordering, payment processing and accounts payable suite.

Point of Sale 78

Point of Sale Customer Service Customer Service Hospitality 78

Lavu

JUNE 11, 2019

Use these eight tips to merchandise your coffee shop the right way; by boosting your sales and brand identity. From giving a better customer service experience to managing sales reports, see how helpful a coffee shop point of sale can be. ')}.

Point of Sale 88

Point of Sale Inventory Customer Experience Customer Service 88

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. In short, no.

Point of Sale 78

Point of Sale Restaurant Management Restaurant Manager Inventory 78

Lavu

DECEMBER 20, 2019

poor customer service, as they had an unresolved account issue and received no response from Bill.com's chat function. Sourcery has a robust customer service team. Others have complained about the lack of customer service. Customer service and predictable. A recent review complained of.

Customer Service 78

Customer Service Customer Service Inventory Point of Sale 78

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Lithos POS

OCTOBER 8, 2024

An aggregator platform serves as a centralized solution that connects multiple systems such as point-of-sale (POS) software. By consolidating operations into a single point-of-sale (POS) software , restaurant owners can focus on what matters most – providing quality food and service to their customers.

Point of Sale 52

Point of Sale Inventory Customer Experience Inventory Management 52

Lavu

MARCH 20, 2020

First things first, know your customer. Upselling is more than sales; it requires perception, knowledge, and discretion. At its best, upselling looks less like sales and more like customer service, and effective techniques should be subtle enough to avoid pressuring or pestering the customer.

Food and Beverage 144

Food and Beverage Food and Beverage Chef Point of Sale 144

Lavu

FEBRUARY 14, 2020

Customer Service Standards. Regardless of your restaurant’s service style, clean and tidy appearances are standards across the industry, and they must be reinforced in the handbook. . Customer Service Standards. The key to a lasting great impression lies in your customer service standards. Labor Laws.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Lithos POS

NOVEMBER 25, 2024

Our point-of-sale solutions are designed to future-proof your business and ensure you maintain a market-leading position. With features like multiple payment options , barcode scanning, and automated receipts, LithosPOS enhances the customer experience while streamlining your operations. Key Retail Trends for 2025 1.

Inventory Management 52

Inventory Management Point of Sale Inventory Customer Experience 52

Lavu

MARCH 23, 2020

Offering your restaurant as a venue gives potential customers a reason to dine with you and experience your hospitality. Wow them with your food and customer service, and you’ve gained a repeat customer. Make sure your staff are fully trained, understand the importance and urgency of excellent customer service.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Lithos POS

SEPTEMBER 27, 2023

The restaurant point of sale system is an effective innovation in the restaurant industry. POS, or Point of Sale, refers to the point at which a sales transaction reaches its ending. A restaurant’s point of sale system consists of hardware and software specific to the restaurant industry.

Inventory 69

Inventory Point of Sale Inventory Management Customer Experience 69

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Artificial Intelligence will play a bigger role in restaurants whether it’s taking orders, managing customer service or doing some of the back of the house work.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Leveraging AI tools to increase efficiency and productivity while automating simple processes was a major boon to the industry.

Food and Beverage 197

Food and Beverage Food and Beverage Chef Staffing 197