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Customer Intelligence Is Key to Revolutionizing Restaurants Inside and Out

Modern Restaurant Management

At its core, customer intelligence involves collecting and analyzing data to build better relationships with guests and improve operations through smarter decision-making. Typically, customer data is collected by the point of sale platform and website, along with other online properties, apps, and third-party platforms.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Not only do they need to be aware of challenges that kitchen staff are facing and adapt accordingly, they are also the main point of guest interaction for on-premise dining. Using a smartphone or digital device, customers can place orders, add to existing orders, and pay their checks right from their table without server interaction.

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Best gift shop point of sale (POS) system with easy inventory, billing, and more!

Lithos POS

With the help of LithoPOS gift shop POS solutions, customers can now purchase gifts in-store and have them shipped directly to the recipient. Discounts and Loyalty There are multiple ways to personalize the rewards to keep your best customers coming back with integrated loyalty. Item tags and product categorization.

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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs.

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Must-Have Restaurant POS Integrations That Save Time and Money

Lavu

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. Customer Engagement & Business Operations. Likewise, this helps with the ability of your staff to provide better customer service.

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The Complete Guide to Increase Your Restaurant Profit Margins

Lavu

Despite increasing competition from fast-casual restaurants, they adapt menus, service, and experiences to stand out and offer the best deal. Unique and trendy menu items, excellent customer service, and technology integration help attract and retain customers.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.