Customer Service Point of Sale Recipes 
Modern Restaurant Management
SEPTEMBER 22, 2022
Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.
Modern Restaurant Management
JANUARY 4, 2022
At its core, customer intelligence involves collecting and analyzing data to build better relationships with guests and improve operations through smarter decision-making. Typically, customer data is collected by the point of sale platform and website, along with other online properties, apps, and third-party platforms.
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Modern Restaurant Management
AUGUST 16, 2023
An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Apps tailored to the customer make it easier for all diners to have a more pleasant restaurant experience.
Lavu
APRIL 8, 2020
Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. You will see improvements for customers, front of the house, the kitchen, as well as management. Reservations & Table Management.
Lavu
FEBRUARY 14, 2020
Customer Service Standards. Regardless of your restaurant’s service style, clean and tidy appearances are standards across the industry, and they must be reinforced in the handbook. . Customer Service Standards. The key to a lasting great impression lies in your customer service standards. Labor Laws.
Modern Restaurant Management
DECEMBER 10, 2021
While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. It’s her secret recipe.”
Lavu
MARCH 20, 2020
The result is a lesser recipe, or worse, a menu of dismal, repetitive dessert options. First things first, know your customer. Upselling is more than sales; it requires perception, knowledge, and discretion. Staff should always take the time to know their customers, especially loyal ones, personally.
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